Kundens val av fastighetsmäklare
Real estate agent is a popular occupation that many young people study today. They enter the market and will have to compete with experienced real estat agents. Why should the customer choose them instead of those with more experience? We describe the character of services offered, expectations and customer satisfaction. We have chosen to give a questionnaire to customers and real estat agents. The purpose of the examwork is to creat a comprehension why the customer chose a certain real estat agent?