In the light of the criticism from the Swedish Consumers? Association towards the actions of modern fund managers on the Swedish Sustainable and Responsible Investment (SRI) market, discussions of change has increased. The reasons underlying a change and communication process are scarcely focused on. Thus, grounded on theories in the fields of Critical Management Studies (CSR), Corporate Social Responsibility (CSR), change and communication, this study analyses how a change of implementing revised SRI communication is carried out at Handelsbanken Asset Management, existing motives for the change in communication, and how key actors can affect the process. A participant observation and in-depth interviews were carried out enfolding a discussion that contributed with a critical analysis and discussion, concluding external motives to be dominant and that key actors of the change process are influential to a various extent.

- ABSTRACT ?Title: Winners of the Web ( Webbens vinnare)Number of pages: 35 (including enclosures)Author: Lydia KellamTutor: Else NygrenCourse: Media and Communication Studies CPeriod: Fall Semester 2006University: Division of Media and Communication, Department of Information SciencePurpose: The aim of the research paper was to see Internet and the digital techniques impact on marketing communication and consuming behavior on the Web. By understanding the relationship between marketing communication and consumer behavior my intentions were to comprehend how consumer behavior on the web could be understand. The purpose of this paper is to understand how different marketing activities on the Internet are followed by consumption.Material/Method: By using focus group interviews I wanted to study how individuals act on the Internet. How different activities such as communication and participation on the web could lead to consumption on the Internet.

Bakgrund: Sjuksköterskor ligger högt på listan över yrken som har den sämsta psykosociala arbetsmiljön, vilket kan leda till stress. Syfte: Att belysa sjuksköterskors upplevelse av arbetsrelaterad stress samt deras uppfattningar om hur stress påverkar omvårdnadsarbetet. Metod: Litteraturöversikt där 13 kvalitativa artiklar bearbetats och analyserats med innehållsanalys. Resultat: Analysen resulterade i tre kategorier; ?orsaker till arbetsrelaterad stress?, ?konsekvenser? och ?stressförebyggande åtgärder? med nio underkategorier samt ett övergripande tema; ?organisationens roll i sjuksköterskors upplevelse av arbetsrelaterad stress?.

Studien har undersökt förhållandet mellan användningen av smarta mobiltelefoner och upplevelsen av stress bland arbetstagare. Enligt hypotesen fanns det ett samband mellan ökad arbetsrelaterad användning av smarta mobiltelefoner och en ökad upplevelse av stress, i synnerhet när användningen upplevdes störa fritiden. Totalt besvarade 154 stycken arbetstagare, rekryterade från privat- och offentlig sektor, en webbenkät som mätte användningen av smarta mobiltelefoners omfattning och beskaffenhet i förhållande till Cohen´s skala för upplevd stress (Cohen, Kamarck och Mermelstein, 1983). Resultatet visade att en ökad upplevelse av stress hade ett samband med ökad användning av smarta mobiltelefoner oavsett om den var privatrelaterad eller arbetsrelaterad, och framförallt om användningen upplevdes störa fritiden. Eftersom den arbetsrelaterade användningen inte hade något enskilt samband med upplevelsen av stress uppfylldes studiens hypotes endast delvis.

Många faktorer har påvisats påverka individers hälsa. I denna studie undersöktes huruvida motion, Kasam och socialt stöd har betydelse för välbefinnandet i form av uppskattad hälsa, upplevd stress-energinivå och rapporterad sjukskrivning. Även köns- och ålderskillnader studerades. En enkät med frågor om sjukskrivning, motion, upplevd hälsa, upplevd stress-energi, Kasam och socialt stöd delades ut till 113 deltagare från tre olika arbetsplatser. Resultaten visade att Kasam hade positiva samband med hälsa, stress-energi och socialt stöd.

Syftet med denna studie var att undersöka och skapa större förståelse för arbetsledares upplevelse av stress och stressorers påverkan på deras ledarskap och arbete. Artiklar, litteratur och elektroniska dokument med fokus på pedagogik, ledarskap, stress och socialt stöd har studerats för att få fram fakta på hur stress och stressorer påverkar individen i arbetsmiljön. En kvalitativ metod med intervjuer, med utgångspunkt i en fenomenografisk forskningsansats, användes för att ta reda på hur arbetsledare upplevde att stress och stressorer påverkade deras ledarskap och arbete. Den teoretiska referensramen bestod av Karasek & Theorells krav-kontroll-stöd modellen, Siegrists ansträngnings/belöningsmodellen och Antonovskys KASAM modellen. Resultatet av undersökningen visade att det fanns ett tydligt samband mellan arbetsrelaterad stress och ett bristande pedagogiskt ledarskap.

Syftet med denna studie var att utifrån ett salutogent perspektiv undersöka om enhästunderstödd aktivitet med en ridterapeut kan påverka stress- och energinivå samtpositiv och negativ affekt hos individer. Studien belyser om en sådan aktivitet kanfungera som copingstrategi och ge stressreduktion. En utgångspunkt var också att undersöka könskillnader beträffande stressreaktioner. I studien användes Stress- och energitest samt PANAS-test för pre- och post-mätningar. I studien ingick 69 respondenter, 42 kvinnor och 27 män.

Purpose of the essay: The purpose of the essay is to, from the view of the nurses working at the x-ray infirmary; see how the internal e-mail communication is working as the main digital communication method at the x-ray infirmary.Material/Method: The material has been collected using qualitative interviews with eight nurses working at the x-ray infirmary. The material has then been analyzed through a theoretical perspective based on The Media Richness theory.Main results: The results of the investigation have shown that the nurses see the internal e-mail communication as relatively poor. The information that is sent out by their superiors is often too extensive, this making the screening work an extra work burden. These e-mails are also supplied to the whole infirmary instead of being addressed to specific individuals. Seen through a media richness perspective, the e-mail is a mediumrich communication medium that well could be used in the everyday communication at the infirmary as the main communication agent.

AimThe purpose of this study has been to help Åtvidabergs FF to find development opportunities by reviewing the internal communication and decision making process within the organization. In this study we have used two models, Johari window and Administrative man.Our study has two main questions. The questions at issues are:? Can Åtvidabergs FF with help of the communication model Johari window identify how the internal communication can improve?? Can Åtvidabergs FF use the Administrative man as a decision model?o Will the use of the model Administrative man lead to better decisions will be made?MethodWe have made a qualitative case study in a positivistic spirit. Data has been collected through half structured interviews.

The purpose of the study was to look into bilingual parents?perspectives on their own and their children?s communication andcommunication disabilities. Furthermore the study aimed to examine theseparents? needs regarding education in augmentative and alternativecommunication (AAC) and whether ComYoung communication course hadmet the needs. ComYoung address parents of school-aged children withextensive communicative disabilities and intend to give them increasedknowledge in communication and AAC.

Syftet med detta arbete var att studera på vilket sätt skolans organisation samt barns närmiljö kan bidra till stress, men även hur skolans personal och vuxna i barns liv, aktivt kan arbeta för att förebygga stress. Studien bygger på fem intervjuer med vuxna som arbetar med barn i olika sammanhang och under olika förutsättningar samt 65 enkäter med barn i År2. Arbetets fokus ligger på barns stress i skolan men man kan konstatera att källan till barns agerande i skolan inte alltid behöver finnas i skolans verksamhet utan kan ha sitt ursprung i barnens övriga närmiljö. Därför bör även närmiljön uppmärksammas för att man ska få en helhetsbild av barnens situation. Resultatet i enkäterna visade att barnen hade få eller inga kunskaper om stress som begrepp men efter en begreppsförklaring visade sig att många barn själva hade upplevt eller sett stress hos personer i deras närhet.

The study´s purpose is to identify how their communication affects their brand. The study will be made trough the perspective image, the values and associations which the target audience have about the County Council. The study has two question formulations: Which parts in the County Council's communication affect their brand? How does the residents in Värmland's image about County Council's look like? The study is based in Balmers 6C's of Corporate Marketing. There´s also some organizational communication added  to the study.The two methods has been used in the study, qantitative survey's and qualitative interviews.

Title: Time to renovate ? The effect of communication on the relationship between company and customer in a change situationCourse/subject:Busniess administration, Leadership, 15hpAuthors:Fredrik Elghag, Ossian OlssonTutors:Ingemar WictorKeywords:The Million Programme, Communication, Relationship Marketing, Tentant, Landlord.Problem formulation:How does communication affect the relationship between company and customer in a change situation?Purpose:Examining how different parts of a communication process affects customers trust, commitment and loyalty to their company.Theoretical framework:The starting point for the study?s theoretical perspectives have been Morgan and Hunt?s (1994) previous studies on relationship marketing and Laswell?s (1948) communication model.Methodology:The paper is performed with a qualitative research approach and a deductive approach to answer the research question. Personal interviews were conducted with four employees in real estate companies and two tenants in each company stock.Conclusion:We have found that communication affects the relationship between company and customer. Tentants have experinced credibility of businesses is important for them to have a confidence and loyalty in the relationship. .

The manufacturing industry is currently in a short-term downturn while the competition is increasing. The result of this is that companies must find new ways to bring out their products. Traditional competitive strategies, such as low pricing, is not sufficient today as the customer is inquiring something more than just a good product. Higher demands are presented on an accurate, well functional, communication between customer and companies, as this has become an important strategic factor in achieving long-term profitability.The aim of this independent project was to analyze and evaluate the communication process between a company and its sales companies.In order to illustrate this process, a case study was carried out at Alfa Laval, their sales companies and employees at their distribution center in Tumba. In order to see the differences in attitudes between the management, the sales companies and the employees regarding communication and involvement a gap analysis were used.The theoretical part of the study considers theories about business mission, communication, involvement, quality and creating value.The result showed that a smaller gap exists between the sales companies and the management while a slightly larger one exists between the employees and the management.

The value of a good reputation for organizations is increasing today as consumers and citizens become more aware of brands. If a crisis hits an organization, there is now more to lose than before concerning reputation. Therefore the organization?s communication strategies must be developed to sustain the organization?s reputation during and after a crisis.In the field of crisis communication there are two distinguished theories which concern what an organization with help from crisis communication should do to undergo a crisis without losing its reputation. These theories are image repair theory and situational crisis communication theory (SCCT).