In 2010, SAS received the "On time performance service" award by Flightstats. This award was an affirmation of long-term work, both in projects and as an ongoing process, which the company sought to systematically improve punctuality on its flights. The extent to which SAS followed the values and the underlying theories of the cornerstone model for total quality management was the main issue in this essay. Whether there are conditions for the company to get even further by working in other ways was also investigated. In addition, the importance of punctuality in relation to customer satisfaction was discussed.

Humanity has always dreamed about a better world. These dreams has manifested themselves in the vision of Utopia - the good place, but also the non-existing place. Up until World War II man still wrote optimistic descriptions of this ideal world, and spread the idea through literature. In the aftermath of the atomic bomb and under the influence of the cold war, these publications seized to surface in literary surroundings. Despite this utopia did not die - it has only changed.

This report is about the impact climate change has on the water and sewage systems in general, and the situation in the municipality of Karlstad in particular. Which vulnerabilities are linked to water and sewage systems with regard to climate change and extreme weather situations, what are the possibilities to adapt the system to this and what significance does climate adaptation of the water and sewage systems have in relation to sustainable development?To answer these questions I have studied literature on the subject and interviewed several people who work with these types of questions. The answers I have received state that there are a multitude of vulnerabilities linked to the water- and sewage systems, but that there are also many strong interests which strive to take measures and adapt to a changed climate. I have also come to the conclusion that the starting points and views of the possibilities to act differs between the people that I have interviewed, but that theses problems are built into the concept of democracy..

The study is made on behalf of SCA Skog Jämtlands förvaltning which is one of five administration units that SCA Skog consists of. The purpose of the study is to investigate which reduced expenses there are according to spatial concentration of cutting areas. By increasing the spatial concentration of cutting areas it will reduce the need of movements by trailer, also reduce the number of roads that you use during the activities. To be able to perform the study, access to a annual cuttings in nine years have been made available. From this volume new annual cuttings has been created but more concentrated. The two different results have been compared and the results show that concentration of cutting areas generates reduced need for trailer transports and less km road that has to be maintained. But then, if it´s practical viable can be discussed.

Aim: The aim with the thesis was to examine elderly peoples? motives towards physical activity. Method: A qualitative approach has been adopted with a purposive sampling procedure. Four half structured interviews have been conducted using a thematic interview guide. Results: The fear of being overweight and not being able to take care of themselves were announced as important aspects, since it motivated them to perform physical activity.

Grassland is a great part of Swedish agriculture and there is a demand of what the grassland yield is in practice. To be able to control the economic of the milkproduction it is important for the farmer to know how big quantities of pasture there is to use during the year.The work is based on interviews of 22 farmers from southern part of Sweden. Their area of grassland fluctuate between 16 up to 360 hectares. The questionnaire content 32 questions.The most common way to weight the green plant material is to drive over a scale, and to measure the dry extract with your own gauge. It takes in average two minutes toweight one load of green plant material.

Ocean Thermal Energy Conversion (OTEC) is a technology that utilizes the temperaturedifference in oceans between the warm surface water and the cold water at 1000 m depthto produce electricity. The purpose of this report is to investigate if OTEC with its synergiescould become a commercially feasible energy solution for a small island. A literature reviewis conducted to explore the different OTEC technologies and to what extent the threesynergies; fresh water, air conditioning and aquaculture, could be used. In order to calculatethe profitability of these synergies there is also a study conducted on the conventionalmethods and cost of fresh water production, aquaculture and air conditioning. A model is setup using a scenario of a small tropical Island with population of 100 000 people.

Impact AB är ett nystartat företag som specialiserat sig på att rekrytera svensk personal till norska företag.Impact AB inriktar främst sin verksamhet mot företag med 30-500 anställda inom teknik, ekonomi och försäljningsområdet som har ett behov av att anställa akademiker.Ändamålet för denna uppsats är skaffa information om hur företag, både svenska och norska, reagerar på olika kontaktmetoder när Impact AB som ett nystartat företag erbjuder sina tjänster. Detta för att Impact AB på ett effektivt och framgångsrikt sätt ska kunna utöka sin kundbas. Erhållen information om vilka metoder som är mest framgångsrika gör att Impact AB kan fokusera sin marknadsföring på rätt sätt för att spara både tid och pengar.Fyra olika metoder har använts för att få information om företags reaktioner. Dessa metoder har använts på liknande sätt både i Norge och i Sverige.Metod 1: Utskick via e-post med uppföljning via telefon Metod 2: Uppringning utan föranledning s.k. cold calling Metod 3: Enbart utskick via e-post Metod 4: Direktmarknadsföring via utskick med post och uppföljning via telefonUndersökningen var kvantitativ.

This paper aims to analyze if ground based air defence of the Swedish Defence Forces is sufficiently equipped to protect units serving abroad. The Swedish ground based airdefece has its roots in the era of the cold war but the focus of Swedish Defence Forces has shifted from defending Swedish territory to peace keeping and peace enforcement in foreign countries. First I will take a look at the base factors for ground based air defence units serving in a peace keeping or enforcing mission and then use this to define what abilities you would like to have in a ground based air defence system. Finally I will compare these abilities whit the abilities of the ground based air defence systems that are in use whit the Swedish Defence Forces.My conclusion is that the question can´t be answered on a generel level but every mission has to be analyzed individualy.The author of this paper is Cadet Tobias Jönsson studying at the The Armed Forces Technical School to become an officer in the Swedish Defence Forces..

2010 was the year of the wedding between Sweden?s crown princess Victoria and Daniel Westling. Although the wedding was partly financed with tax payer?s money, the newspapers did not investigate it further. The main theme of the published articles was lighter and with an entertainment value rather than finding out what the tax money really went.

The Swedish armed forces are facing a change, a change in both organization and profession. From a conscript military service system, the Swedish Armed Forces has changed to having full-time contracted soldiers. Conscript military service has a history of over a hundred years; it was introduced in 1901 and has survived two world wars and the Cold War.The Swedish armed forces have changed to have contracted soldiers. My reflection is whether the armed forces really have had time for this changes that the new professionalization has meant. Today the Swedish armed forces consists of contracted soldiers, soldiers who are employed full time and costs the armed forces a lot of money.

There has always been global warming on earth and it is because of it that the earth is inhabitable. Without global warming the temperature on earth would be around -18 ° C instead of today's + 15 ° C. Global warming is generated by greenhouse gases like carbon dioxide and methane which trap long wave radiation in the earth's atmosphere. The problem today is that the global concentration of green house gases has significantly increased since the 1750's as a result of human activity. Today's values widely exceed the preindustrial values.

The use of out-door pedagogy in the school has been frequently high-lighted during recent years. To which extent out-door education was practised in the school depends on the opinions among the active teachers. The aim of this study was to examine the opinions on out-door pedagogy among teachers in classes 4-6 of the elementary school and to find out to which extent the teacher used out-door teaching. The study was based on qualitatively structured interviews with 4 teachers having different lenght of teaching experience. The results of the interviews showed that the teachers had different opinions on the definition of out-door pedagogy.

The aim of this study is to show how immigrants perceive and utilize Swedish nature. The study also intends to make suggestions on how immigrants can be encouraged to use nature close to where they live. The methods are qualitative interviews, group interviews and participant observations. The results show that immigrants are a very heterogeneous group and there is no distinct immigrant-specific perspective. Although they are all immigrants their lifestyle widely vary. Their reasons for not going out into nature are diverse.

The weather has been extremely rainy the last summers in Sweden. Because of the rain, a lot of harvested straw has been lost since it was too wet to store. When the pig producers couldn?t get enough straw to use as bedding, an alternative was requested. Silage is a realistic alternative to straw but since silage often contains clover, it may not be suitable to use in pig production since clover is rich in phytoestrogens.