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1087 Uppsatser om Client satisfaction - Sida 14 av 73

Kompensationskrav vid samboförhållanden

This study focuses on the use of animals in social work from the perspective of social workers. The purpose of this study is to examine social workers? experiences of animal assisted social work and how social workers view the integration of animals in various fields of social work. The research is based on a qualitative method and four semi-structured interviews were conducted with social workers. The theories incorporated in the study are Attachment Theory and Sense of Coherence (SOC).The following results are presented: Social workers are considered to have a more comprehensive understanding of clients compared to their associates who do not hold a degree in Social Work.

Directing Consultants' Effort -A Study of Four Staffing Companies

Background and discussion of the problem: In the staffing company business a unique situation exists because of the three part relation between the staffing company, the users of the staffing companies? services, and the consultants employed by the staffing company. To over bridge the conflicting objectives of the staffing company and the consultant incentive systems are designed. Research question: What effects on the consultants? effort direction do the staffing managers expect of the formal or informal incentive system? Method: The authors have found that a suitable method for the thesis is a survey study.

?En slags kompis som verkar bry sig och lyssnar och så? : Klienters beskrivning av case managern i relation till arbetsbeskrivningen

The main purpose of this qualitative study was to describe clients? descriptions of the professional role case manager and how it relates to the job description provided from a project in which both case managers and clients were participating. Both what case managers do and are expected to do were explored. The project involved case management in the purpose to strengthen and enhance the care and quality of life for clients who are dually diagnosed. Interviews were conducted with five clients and the result was analyzed with theoretical concepts from role theory.

Patienters tillfredställelse med distriktssköterskans hembesök

Bakgrund: Patienttillfredsställelse är ett mått på hur nöjda patienterna är. Patienter förväntar sig att bli bemötta med vänlighet och att uppleva trygghet vid hembesök av distriktssköterskan. I litteraturen finns flera olika instrument som mäter patienters tillfredsställelse med sjuksköterskans vård inom slutenvården. Det finns endast få instrument som mäter patienttillfredsställelse med sjuksköterskans vård i hemsjukvården.Syfte: Syftet var att ta fram ett svenskt instrument som kan mäta patienters tillfredställelse med distriktssköterskans vård vid hembesök. Syftet var också att testa detta instrument i en pilotstudie.Design: Denna studie har en kvantitativ och deskriptiv design.Metod: Client satisfaction Scale (CSS) har översatts till svenska, validerats med hjälp av litteratur och en expertgrupp samt reliabilitetstestats.

Åtta professionellas beskrivningar av emotionella processer vid terapeutiska samtal : En analys med EI-teorier

This study was built on the concept of Emotional Intelligence (EI) as an ability with four branches, to effectively: (1) perceive (2) reason (3) understand and (4) manage emotions. By closely studying the four processes of EI through eight semistructured interviews with psychologists, counselors, CBT-therapists and psychotherapists, a study of participants' stories from real practice was done and then analyzed and interpreted. The purpose of this study was to get the participants to describe and put words on practical experiences that occur with clients that correspond to the four domains that define the concept of EI according to Mayer et al. (2008) and find out about if their way of "doing" EI gets trained and developed after several years of professional activity. The results shows that the practitioners used all four branches of EI in dialog with the client, both intra- and interpersonal.

Sjuksköterskans uppfattning om livskvalitet

Background Satisfaction of life and wellbeing is shown to be important when the quality of life is to be understood. The nurse has a significant role in the care of the patient and in his/her experience of life. Aim The purpose of this study is to examine the quality of life, from a nurse perspective. Method The text analysis was carried out with qualified attempts, of a book, "Quality of life a challenge for the nurse" (in Swedish) by T. Rustoen, a nurse who also worked as a teacher in Norway.

Mobilstudio för ShiShi TV

During the fall of 2007 Uppsala University gave the course ?Projekt DV?. As a result of this class a publishing tool for real-time media came to be ShiShi TV. The purpose of this application was to introduce a new way to reach out to people. This was done with a video player on the Internet and a second one placed in a regular mobile phone.

Moralisk stress hos sjuksköterskor : en littearturöversikt

Background: Moral distress is an increasing concern among nurses in their workplace. Previous research has suggested that moral distress is associated with ethical climate and job dissatisfaction. Economic restraints in the organization have led to loss of nurses from the workplace. Aim: To examine nurses experience of moral distress and their causes. Method: The study was a literature review. Twelve articles were used in the study.

Är empati problemet eller lösningen inom omhändertagande yrken? : - tidsperspektivets betydelse för upplevda konsekvenser

Motstridig forskning finns om huruvida empati är en riskfaktor eller en skyddande faktor för yrkesverksamma inom omhändertagande yrken som frekvent kommer i kontakt med trauman och mänskligt lidande. Två alternativ finns inom forskningen: compassion fatigue och compassion satisfaction. Syftet med studien var att undersöka hur yrkesverksamma inom ett omhändertagande yrke, psykiatrin, påverkas av situationer i vilka de ofta behöver känna empati med patienter. Tjugoen respondenter deltog i en kvalitativ studie där öppna frågeformulär användes. Resultatet visade att sådana situationer leder till negativa känslor på kort sikt men positiva på lång sikt, något som tidigare inte har påvisats.

Self-efficacy, arbetsprestation och arbetstillfredsställelse på ett callcenter företag i södra Sverige

This essay looks into the concept of self-efficacy and its implications for work performance. The participants in this study work for a call center company situated in the southern part of Sweden. The hypothesis is that a high degree of self-efficacy exerts a positive effect on work performance. Furthermore, the study seeks to identify the factors that give rise to work satisfaction among the participants. The results of the study show that there is a negative correlation between high self-efficacy and work performance.

Efterarv vid makes förmånstagarförvärv : En utredning av rättsläget i spåren efter NJA 1975 s. 302, med särskilt fokus på särkullbarns rätt till efterarv

This study focuses on the use of animals in social work from the perspective of social workers. The purpose of this study is to examine social workers? experiences of animal assisted social work and how social workers view the integration of animals in various fields of social work. The research is based on a qualitative method and four semi-structured interviews were conducted with social workers. The theories incorporated in the study are Attachment Theory and Sense of Coherence (SOC).The following results are presented: Social workers are considered to have a more comprehensive understanding of clients compared to their associates who do not hold a degree in Social Work.

Sjuksköterskans uppfattning om livskvalitet

Background Satisfaction of life and wellbeing is shown to be important when the quality of life is to be understood. The nurse has a significant role in the care of the patient and in his/her experience of life. Aim The purpose of this study is to examine the quality of life, from a nurse perspective. Method The text analysis was carried out with qualified attempts, of a book, "Quality of life a challenge for the nurse" (in Swedish) by T. Rustoen, a nurse who also worked as a teacher in Norway. The book describes how quality of life is experienced from the patients and staffs view. Results The text analysis showed that out of the ordinary descriptions of quality of life, the author found four new themes. These themes where; the meaning of solidarity, confidence, activity and meaningfulness in the existence. Conclusion Quality of life is an important word, which means different to different kind of people.

Civila samhällets utmaningar i pluralistiska stater. Libanon: en stat - en splittrad nation

The current trend towards globalisation and democratisation has made the theories of politics in pluralistic societies, and how to make them work, of particular interest and concern. Lijphart's theory of consociational democracy is an important influence in this field. At the same time the importance of civil society in transition studies and democratisation processes has been reinforced over the last thirty years. However, the complex political situation that plural societies face, creates obstacles for a healthy civil society. This thesis is based on a case study of Lebanon, a country with deep ethnic divisions and a government that resembles a consociational democracy.

Big Five dimensionerna möter arbetstillfredsställelse

Tidigare forskning har gett stöd för att personlighet påverkar arbetstillfredsställelse, och i denna studie undersöks om detta även gäller inom socialpsykiatrin i Eskilstuna. Syftet med studien var att undersöka samband och varians mellan olika personlighetsdimensioner och arbetstillfredsställelse. Big Five personlighetsdimensionerna mättes med Shafers personality scale och arbetstillfredsställelse med Minnesota Satisfaction Questionnaire, och dessa mätningar skedde genom en enkätundersökning. De 78 deltagarna i denna studie var personal inom socialpsykiatrin, varav 23 var män. Resultaten redovisades genom Pearsons korrelationer och en hierarkisk regressionsanalys som visade att det fanns samband mellan vissa av Big Five dimensionerna och arbetstillfredsställelsefaktorerna.

Visst gör det ont när möten brister : En kvalitativ uppsats om fyra före detta klienters upplevelse av mötet med myndighetsutövare och institutionalisering som behandlingsmetod

The purpose with the essay is to illuminate four former clients? personal stories about the meeting with the authority in the Swedish welfare system and the institutionalization theywent through. The questions being asked in the essay focus on communication, the relationship concerning power and the former clients attitude towards the institutionalization as a treatment. Four interviews were held with former clients who were institutionalized sometime between the ages of 15-25. The results were then analyzed by theories focusing on communication as a way to gain power and how social interaction may influence the individual attitudes towards authorities.

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