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884 Uppsatser om Call center - Sida 39 av 59
Bostaden och de boende
AbstractWe all have experience of dwelling, which means that everyone can have an opinion about the architecture of the dwelling. Today the building companies do not have time enough to investigate which architecture qualities their clientele ask for in their apartments. JM AB use to call their apartments ?generous city apartments?. But do these apartments fulfill the needs of their dwellers? And what would the apartments look like if they were designed according to the wishes of the dwellers? When JM AB get knowledge about the dwellers needs and wishes they can make even better apartments for their future customers.The purpose and the objective with this report are to draw up proposals for tenant owner flat.
Vad hände sen? : Medieelevers syn på arbete efter gymnasiet
I have in my thesis performed a survey that builds on interviews of five former students at Mediepedagogiskt Center (Mpc) that is located at Sundsta-Älvkullegymnasiet in Karlstad which is incorporated into Karlstads-Hammarö comprehensive upper secondary school. The sample group of students all has various withdrawal years between 1997 - 2004. The aim of the survey is to evaluate any direct qualities that these students have had that helped them to get a occupation within the media industry after the completion of their education at Mpc. This survey also tries to evaluate whether the orientation of their particular style of education is a factor for achieving employment. Before 1998 the course was divided into three A and B-level courses within the directions, photography, graphic design, text communication, sound production and film/television. After 1998 these are now divided into one A, B and C level courses, and one another level courses on A and B-level. The result shows that something more than? just? a good schooling with high grades is needed to succeed into getting a occupation within the media sector.
Förhållningssätt till elever i svårigheter i en skola för alla : En studie om hur några pedagoger och specialpedagoger talar om och tänker om elever i svårigheter
This study aims to increase the understanding of how some teachers and special education teachers work and relate to pupils with difficulties, and in which way they use guiding documents in their daily work. Over the last four decades the curricula in Sweden have aimed at creating a school for everybody though, without any significant success. Today, many students leave the comprehensive school without grades in the subjects Swedish, Maths, and English. Since the obligatory school was introduced, pupils that have been considered un-normal have been sorted out to other groups and classes, where teachers with special competence have been working.The designation ?a school for everybody? is described in perspective from four different definitions.
?Dead. He is Dead. God blesses America? : Den Amerikanska pressens gestaltning av kriget mot terrorism kring Usama bin Ladins död
Almost 10 years after the attack on World Trade Center Sept. 11 2001, Osama bin Laden was shot and killed on May 2 2011 in Pakistan. How was this event framed by the media with regards to the global war on terror? This study compares two different American newspapers ? the New York Times and the New York Daily News ? and how they framed the war on terrorism in the Middle East from May 2 to May 15 2011. By analyzing the framing in a perspective of the four functions of framing theory: define problems, diagnose causes, make moral judgments and suggest remedies, we found considerable differences in each papers frames.
Den förvrängda invandraren : En kvalitativ studie om hur publiken tolkar och genomskådar invandrarrepresentationer i svenska medier
The aim of this study was to seek knowledge about how the media audience interprets media representations of immigrants as well as the construction of ?us? and ?them? that is created from the media report.We implemented two focus group interviews, one containing only ethnical Swedes and one holding a variety of people with different ethnical backgrounds. The focus groups got to read nine news articles from different Swedish news papers selected by us, based upon previous research. These articles got to serve as the basis of the discussion.To supplement the focus groups, which got to represent the media audience, we also interviewed two different persons we choose to call informants, whom are both immigrants and are or have been politically active and often appear in local media.The interviews were our empirical material which was used for analysis. The method we used was qualitative analysis of meaning and was based upon a hermeneutic starting point, meaning that all humans are interpreting beings.
Prisstrategier : En studie om dynamisk prissättning på Major events
Purpose: The purpose of this Bachelor is to analyze how the organizers of a Major event price their tickets and how these strategies consistent and differs from dynamic pricing. The study also aims to analyze whether there are conditions for dynamic pricing in Major events in the future.Theories: Dynamic pricing - Kimes model, Segmentation, price discrimination, variable ticket pricing.Method: The study used a triangulation where a qualitative interview was combined with quantitative data collection. Primary data was collected through a qualitative approach through an interview with General Secretary Tony Wiréhn and Marketing Director Malin Eldh in the local organization of the IIHF World Championship in Sweden. The quantitative data collection was to collect price information from the games played in the Swedish side of the World Championship organization arrangements.Conclusion: The conclusions that can be drawn are that the organizer of Ice Hockey World Championships today largely applies segmentation and also the second and third degree price discrimination. World Cup organization believes that it has something they call "semi-dynamic pricing", which according to this study involves a variable pricing with dynamic tendencies, then prices on some games adapted based on supply and demand during the sales period.
Kartläggning av rapporterade olyckor med djurtransporter i dagspress i Sverige
When farm animals are transported there are several factors that can affect their welfare. If the vehicle has an accident the welfare of the animals transported will probably be compromised.
The aim of this study was to make a survey of accidents with animal transportation vehicles in Sweden. The survey included the number of accidents from January 2000 to May 2014, the cause of the accidents and how the animal welfare was affected by the accident. The authorities which were likely to have reports about accidents involving animal transports were contacted. There were no collected records about transportation accidents and the authorities referred to eachother for information.
Användarvänlig design av bibliotekskataloger på webben.
The aim of this thesis is to study a number of standards and theories, from the two research areas human-computer interaction and psychology, about how a graphical user interface (GUI) should be composed in order to facilitate interaction between humans and computers. Special emphasis is put on how the GUI should take into consideration the strengths and limitations of human cognition and perception. A study of three web catalogues shows how these theories appear when concretised. The following questions are answered in this thesis:What guidelines and styleguides can be found that specify the design of a user-friendly GUI?How do a few library catalogues on the web match a selection of these design principles?The guidelines are extracted from literature concerning human-computer interaction, psychology, automated library systems and web design.
Ansvar och vinst ? en kritisk diskursanalys av Corporate Social Responsibility som fenomen
Large corporations have come to play a central role in today?s society. By analyzing how corporations describe their work with Corporate Social Responsibility, CSR, my aim is to review how they view and relate to this role. CSR means that a corporation voluntarily takes a civic responsibility beyond that which is required by law. This can be in order to promote human rights, basic workers rights and a better environment, as well as fighting corruption.In order to get at the role played by CSR, I have studied texts dealing with the subject, which have been published on the internet by the five largest Swedish corporations.
Utvärdering av Ocular Protection Index
Syfte: Syftet med denna studie är att utvärdera Ocular Protection Index (OPI) för att se om det är en användbar metod vid diagnosticering av torra ögon. En del i utvärderingen är att undersöka korrelationen mellan OPI och resultatet på en symtomenkät, Texas Eye Research and Technology Center Dry Eye Questionnaire (TERTC-DEQ).Metod: Försökspersonerna fick i början av undersökningen fylla i TERTC-DEQ. Därefter observerades försökspersonerna vid läsning på avstånd och nära håll för att mäta deras blinkintervall. Försökspersonernas ögon undersöktes med spaltlampa och Tear Break-Up Time uppmättes för att därefter räkna fram OPI för varje försöksperon.Resultat: Totalt undersöktes 34 personer varav 4 personer exkluderades på grund av att de ej uppfyllde urvalskriterierna. Endast mätningar på höger öga redovisas i resultatet.
Vikten av prestationsmätning : En utvärderingsstudie av P2P-processen på IKEA AB, Finance Services
Bakgrund: Prestationsmätning syftar till att implementera ett företags strategi. För att lyckas med det krävs tillgång till relevant information för att ta rätt beslut. Nya alternativa organisationsformer som shared service centres har lett till en ökad efterfrågan på ny anpassad ekonomistyrning. En förfrågan om att utvärdera P2P-processens prestationsmätningssystem på IKEA AB, Finance Services ledde till utvärderingsstudien.Syfte: Syftet med utvärderingsstudien är att utveckla en modell med dimensioner, för att analysera prestationsmätningssystem på shared service centres. Analysmodellen kommer appliceras på P2P-processen inom IKEA AB, Finance Services.
ESC-analys och studering av knack på en "Diesel Dual Fuel"-motor
A one-cylinder research engine has been used for studies with a Diesel Dual Fuel concept (DDF). DDF is a concept that utilizes a pilot diesel injection to ignite a homogenous natural gas/air mixture. Emissions and engine efficiency have been analyzed in an emission cycle called European Stationary Cycle (ESC) and the knock/pre-ignition problems with this type of engine have been investigated.At low and mid torque levels, an early diesel injection around 60 crank angles degrees (CAD) before top dead center (TDC) was used. At these loads raw NOxemissions was below EURO 6 level (0.2 g/kWh). NOxwas at EURO 5 level over the complete ESC without after treatment and with SCR at high loads it should be possible to reach EURO 6.One issue with DDF is the high HC emission levels.
Utveckling av instyrningsfunktionen hos ett dockningsinterface
In this project the task has been to develop a product that will facilitate an operation for personnel working in a sterilization center. The operation is to steer the front of a loading trolley into the chamber of an autoclave, a so-called docking. The moment is complicated because the margins to deviate from ideal docking position and still succeed, is very small.The principal Getinge's desire was that the product could be retrofitted at the customers on their existing systems. One of the demands was that the product should fit two types of trolleys, one with a adjustable working height and one with a fixed working height. Getinge is supposed to purchase the system from a subcontractor who shall manufacture it and the requirement from Getinge is that the cost of purchase mustn't exceed SEK 500Initially principles, solving the problem was developed.
Wittgenstein och skepticismen
In his book Wittgenstein on Rules and Private Language (1982) Saul Kripke claims that Wittgenstein argues for a certain form of scepticism in his book Philosophical Investigations (1953), namely a new form of philosophical scepticism, a result of Wittgenstein´s idea of language as language games. Nihilism, scepticism of meaning or of concept, constitutive scepticism are other commentators´ different names of the same phenomenon. The philosophy of Wittgenstein accounts for how our words, including the words of mathematics, have no meaning and there are no a priori justified objective facts as to what I mean about a word. We follow the rules blindly and without justification. We are unable to find any facts against this proposal.
En kort väntan på miljömöbler : Varför ska Ekdahls möbler göra en miljöanpassad stol?
Detta arbete har genomförts i samarbete med Ekdahls Möbler, ett företag verksamt i Småland som utvecklar och producerar möbler. Resultatet av detta projekt är att en stol för offentliga miljöer och med svanenmärkningens grundtankar och principer som ledord tagits fram. I utarbetningen av stolen anser jag att det bevisas att ett företag kommer tjäna pengar på att svanenmärka sina produkter. Kan då ett företag vinna på att svanenmärka sina produkter? I dagsläget ter det sig som marknaden för miljömedvetna möbler främst finns inom den offentliga miljön där man kan se en ökad efterfrågan efter mer miljöanpassade produkter.