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884 Uppsatser om Call center - Sida 34 av 59
Sjuksköterskestudenters uppfattningar av betydelsefulla omvårdnadsbeteenden för att ge patienter en god omvårdnad.
AbstractThe aim with the study was to describe and to compare nurse students' views about importantcaring behaviors in order to give good caring. An empirical comparative study wasimplemented on a college in the middle of Sweden. Nurse students in the beginning and at theend of their education sorted and prioritized 50 caring behaviors (CARE-Q). The result showedthat the students' description of important caring behaviors has many similarities. However, theresult also showed that there were significant differences between the student-groups where thestudents at the beginning of their education rated several caring behavior as significant moreimportant than the students in the end of their education.
The (Re)making of World Order? En diskursanalys av Samuel P. Huntingtons och George W. Bushs identitetskonstruktioner
Samuel P. Huntingtons bok The Clash of Civilizations and the Remaking of World Order har ända sedan utgivningen 1996 varit föremål för en stor debatt inom flera akademiska fält. I samband med attackerna mot World Trade Center i september 2001 och USA:s krig mot Irak som inleddes på våren 2003 pånyttföddes intresset för Huntingtons bok.Jag har utifrån en diskursteoretisk utgångspunkt jämfört Huntingtons bok med Bushadministrationens uttalanden i samband med krigsutbrottet med syftet att undersöka vilka likheter som finns dem emellan samt vad dessa likheter kan ha inneburit för västerländska och muslimska identiteter. Mina resultat visar att de skiljer sig åt i sina respektive identitetskonstruktioner, där Huntington strikt fokuserar på religionens roll medan Bush skapar en västerländsk identitet kring begreppet frihet och en motidentitet kring begreppet terror, men att de har en gemensam nämnare i deras fiendebilder, där grova generaliseringar präglar deras framställningar..
Sexuellt våld mot kvinnor i krig och konflikter : En analys av Bosnienkriget och Kongo
Sexual violence in armed conflict is not a new phenomenon. Although it has a long history, it's only in recent years from 1990 that is has been given more attention in science and media. I will in my thesis look at the conflicts of former Yugoslavia and Congo (DRC) and I will use two theories to investigate how the use of conflict-related sexual violence best can be explained. The two theoretical frameworks I have chosen are Feminist theory and Rational Choice theory. The conflicts will be at the center of analysis.
Mindfulness - att tillämpa medveten närvaro
In this multistudy the aim was to measure the effect of mindfulness and yoga in
negative stress. Is it possible for yoga and mindfulness to increase awareness
and acceptance to inner and outher circumstances? Mindfulness-Based Stress
Reduction (MBSR) has shown good results in how to cope with negative stress and
how to stay calm in a stressful envirorment. The qualitative study where Visby
Yoga Center and Stockholm Yoga Shakti attended in a survey. Correlation showed
no relationship between stress and mindfulness and no significant value, n=20,
Cohens d=0,16.
Från kraftvärme till energikombinat : En fallstudie av kraftvärmeverket i Sala
In 1997, the Swedish parliament adopted a decision on Vision Zero (nollvision) in the road and transport system. Vision Zero means that no one should be killed or seriously injured in traffic accidents in the road transport system (Prop. 2003/04: 160). For the Transport Administration in Sweden (Trafikverket), this means increased demands on security and signage at road work sites around the country. This in turn means increased demands on the contractors that carry out road work for the Transport Administration.
GRÄNSNITTETS INTERAKTIVA IKONER : Grafisk utformning för bättre användarförståelse
Det här arbetet undersöker hur klickbara ikoner i spel grafiskt borde utformas för att mest effektivt kommunicera sin funktion till spelaren. De riktlinjer som används för detta utgår främst från forskning kring människors interaktion med datorer och kognitiv perception. Arbetets problemformulering frågade sig om användandet av mänskliga figurer, som en del av ikonutformningen, kan hjälpa detta kommunicerande.För att testa detta togs två versioner av fyra olika ikonerna fram, en med mänskliga komplement och en utan. Ikonerna utformades till ett lärospel för Balthazar Science Center, vilket utvecklades i samband med denna undersökning. Frågeställningen testades genom intervjuer med elva- till tolvåringar, alltså spelets målgrupp, vilka fick gissa ikonernas funktion utifrån den grafiska utformningen.Resultatet visade på att de mänskliga komplementen inte gav någon märkbar fördel för ikonutformningen, och att ikonförståelsen i stor grad berodde på respondenternas tidigare spelvana.
Utan papperstidningen saknas existentiella förutsättningar för journalistik på webben : En undersökning av lokala tidningars förutsättningar när de möter utmaningarna från internet
AbstractIn the past decades the newspaper industry went through many changes but it has never had a problem of this kind. With the freedom the Internet brings us today and the wide range of information channels, the newspaper is for the first time seriously challenged.When the newspapers began to establish themselves on the internet they thought it was only to copy the content of the newspaper on to their webpage and the advertisers would come along. This move was not planed and had no vision. When the advertisers discovered Internets wide range of advertisement platforms they started to look for other places they could put their ads. This thesis is about the local newspapers ability to address the problem that the internet has created. I based my study on the following issues:Why has internet caused this problem for the newspapers?What are the prerequisites for local newspapers when they face challenges from the internet?How have the advertisers acted after the emergence of this challenge?To answer these questions I did qualitative interviews with different personalities within the newspaper industry, two local newspaper executives and two professors in media economics. In conclusion the result shows that there are different opinions regarding these questions and different views of how to solve them.
En morot för att motivera : En studie om belöningssystem inom säljbranschen
Det mest använda sättet för att motivera sin personal till att göra ett bra arbete är att använda sig av ett belöningssystem. Meningen med att ha ett belöningssystem i företag är att uppmuntra de anställda till att prestera och utföra sina arbetsuppgifter något utöver de vanliga. Men frågan är om personalen verkligen motiveras till att arbeta effektivare? Hur gör företagen för att motivera personalen? Höjs motivationsnivån med hjälp av belöningssystem? Vi vill med denna uppsats undersöka två olika företags belöningssystem samt beskriva hur deras personal motiveras till ett effektivt arbete av deras system. Uppsatsen är baserad på elva intervjuer, fyra av intervjuerna är genomförda med de ansvariga för belöningssystemen i respektive företag.
Utvecklingen av energieffektiv teknologi i svenska datorcenter
This thesis investigate how energy efficient measures has spread throughout the data centers in Sweden. These questions are put up against a theoretical use of such concepts such as green IT, technological evolution, large technical systems and knowledge dissemination. These theories are used to answer the questions that are encountered during the study, such as how green IT is approached, how big of a role environmental thinking has had in the evolvement of these new technologies. The study has been conducted in a longitudinal manner, it is an observation of the phenomenon that is data centers over a longer period of time. 23 non structured interviews spanning over 27.5 hours of recorded material have been conducted alongside a study of archived material.
Det öppna vardagsrummet ? Folkbiblioteket som mötesplats i den svenska dagspressen.
The purpose of my essay is to study the current debate on public library as a meeting place in the Swedish daily press. I have examined how the meeting function is used and how it is perceived and what it might mean to the public library. Through a selection process, I chose 18 relevant newspaper articles from the year 2006 to 2012. By implementing a content analysis, three themes were distinguished; ?the meeting place as a place to reside on?, ?the meeting place as an inclusion? and ?the meeting place as a culture and activity house? I have used Andersson, Scot-Hansen and Rabers theoretical models of the library's roles for my analysis.
Motpolerna möts i resursfördelningssystemet : En jämförelse mellan tre olika skolor i Karlskoga
The aim of this thesis was to study elderly people?s experiences of and approach to their usage of home care services with tax deduction. The aim was also to describe how elderly people reason about their underlying motives of using home care service with tax deduction. The study is based on six qualitative interviews with people between the ages of 65 and 80, living in Nacka, Sweden. This thesis is a collaboration with Stiftelsen Stockholms la?ns A?ldrecentrum/ Stockholm Gerontology Center and part of their follow up study concerning simplified administration for elderly people applying for home care services in Nacka.
"De som väl har haft oss vill ju aldrig bli av med oss" : Dietisters upplevelse av sin roll vid behandling av anorexia nervosa.
I denna pilotstudie utvärderas KomRett, en kommunikationskurs för närstående till personer med Rett syndrom som genomfördes för första gången hösten 2009. Målsättningarna med KomRett var att öka kursdeltagarnas kunskap om kommunikation och strategier för att stimulera kommunikation samt grafisk AKK med eller utan ljud. Kursen utformades med utgångspunkt från innehållet i föräldrakurserna i projektet AKKTIV vid DART Center i Göteborg (Alternativ och Kompletterande Kommunikation Tidig InterVention till föräldrar som har barn med kommunikationssvårigheter). Kommunikationspartners till fyra personer med Rett syndrom deltog i studien. I utvärderingen användes analys av olika skattningsformulär samt videoanalys av filmer från två kursdeltagare.
Bron och Attityderna : en undersökning av politiska åsikter kring Öresundsbron
This thesis deals with past and present political attitudes towards the Öresund bridge. It describes the decision making process which preceded the construction of the bridge, and has a short historical introduction to it. It then presents the attitudes towards the bridge of five different political parties, all represented by regional politicians. This empirical information was obtained through interviews with politicians and literature studies. The author then analyzes the empirical information with the help of the human ecological triangle developed by Steiner, and the center-periphery theories of Wallerstein and Persson.To conclude, the author describes what the central problem is in the case of the Öresund bridge from a human ecological perspective and analyzes the empirical data collected..
"ADHD vanligt bland unga brottslingar" : En kritisk diskursanalys av hur Aftonbladet och Dagens Nyheter framställer ADHD
ADHD is the fastest growing diagnosis of the last decade and there is an ongoing debate about how ADHD should be understood with a psychosocial perspective opposed to a medical perspective. The purpose of this study was to investigate how a Swedish daily and evening newspaper (Aftonbladet and Dagens Nyheter) portrays ADHD. Further, the study asked whether medical or social explanation is used in the discourse that appears in newspaper articles, how ADHD is described as well as which people are quoted in the articles. In this study we used Norman Fairclough´s critical discourse analysis with the 26 sampled articles which we believe highlight different perspectives on ADHD diagnosis.Our study shows that there are representatives cited in the articles from school, the judiciary and the medical field. However representatives from social work are conspicuous by their absence.
Exploatering, kommodifiering och megaf?retag i popul?rmedia: En kvalitativ narrativanalys av datorspelet Cyberpunk 2077
This thesis aims to research how megacorporations are depicted in popular media by analyzing the video game Cyberpunk 2077. In this assignment I focus on how the narrative of said game discusses economic globalization, megacorporations specifically which is accomplished using a set of theories such as: exploitation, commodification and capitalist realism. The analysis is constituted using a modified version of narrative analysis in order to better suit my research field as well as presenting a clear and concise structure a reader can follow. This study concludes that Cyberpunk 2077 constructs a dystopian world with the megacorporations holding the political power where the majority is constantly oppressed by the 1% in power. Things that we find human are questioned and diminished in order to increase the profits of those in power which tends to be the megacorporations.