Syftet med kandidatuppsatsen är att ta reda på vad kunskapsföretagens intellektuella kapital och de icke-finansiella intäkterna från kunderna består av samt försöka utveckla en egen modell, som kan fungera som ett stöd för att synliggöra och värdera kundernas bidrag till företagen. De frågor vi söker svar på är: Av vilka beståndsdelar är företagets verkliga värde sammansatt? Vilka intäkter kan kunderna bidra med, förutom pengar, för att öka företagets värde? Hur kan man synliggöra och värdera de icke-finansiella intäkterna i syfte att på bästa sätt ta tillvara det kunderna har att bidra med?.

En sammanfattning av uppsatsen på maximalt 8000 tecken.This thesis is mainly dealing with the mobility of the employees within the borders of the European Union. Legislative framework from the EU is favourable and the Commission has set as one of it goals to promote the migration. Globalisation trends and contemporary business concepts need people who are mobile on the other hand. But migration numbers are still low within Europe. The purpose of this thesis is to find out how much the legal uncertainties, and the different culture mentality in the workplace of another country act as barriers in the minds of the people who wish to work abroad.

Urban agriculture is a current topic and this study examines the possibility of cultivating on balconies in the city. The study was performed at Uppsala University and examines, from a structural engineering perspective, how different existing balcony/terrace structures are affected by cultivation. A cultivation balcony defined in the study as a balcony/terrace which is specifically designed for cultivation. Three units of study have been selected according to this criterion. Four factors were examined, these were loads, moisture/water, economy and cultivation.

This thesis examines the ongoing European political debate on the links between livestock production and climate change. In the end of 2006 the UN Food and Agriculture Organization (FAO) released their report Livestock?s long shadow, showing that livestock production represents some 18 % of the total global greenhouse gas emissions. The purpose of this paper is to explore the European Commission?s position and response to this question since the release of the report.Using Arne Naess? argumentation analysis, statements made by the Commission will be systematically organized and broken apart.

Water is a vital element and also enriches the experience of landscapes. It is naturally in constant movement and change but also exposed to the hands of man. In this paper two stretches of water is described through landscape and time in correlation between development and the experience of the watercourse Höje-å in the rural parts of southern Sweden. The intention is to investigate how Höje-å has changed over time and also how it is experienced in the surrounding landscape. With the help of literary studies the history of Höje-å have been described and through the course of field-studies the experience of two different areas along the watercourse.The biggest changes of Höje-å and its surrounding area have taken part during the last two centuries.

The ISO 9000-series is a set of quality standards created by the International Organization for Standardization. The series is intended to provide guidance to companies in the process of deploying an effective quality management system. The series includes the requirements standard ISO 9001. This standard contains requirements on how a quality management system should be designed and how companies generally must work with quality issues. When a quality management system is introduced, if wanted, a quality certification can be implemented.

ABSTRACTTitle: Senses strategic importance to the customer experience in dressing roomAuthors: Anna Andersson & Alexandra LundqvistTutor: Dr. Bertil Hultén, Associate Professor Linneaus School of Business and Economics Linnaeus UniversitySubject:  Bachelor thesis 15 hp. Business Economics C, Marketing. Linnaeus University, spring 2011Presentation of the question: Is it possible for companies to enhance customers experience in dressing rooms by strategically working with the senses?Purpose: The purpose of this paper is to describe and analyze the senses relevance to the customer experience in the dressing room and create an understanding of the dressing room from a customer and business perspective.

Vi är en grupp blivande trädgårdsingenjörer som har fått möjligheten att gestalta en ekologisk, experimentell köksträdgård vid Wanås skulpturpark i nordöstra Skåne. Detta skriftliga arbete är en del av det projektet, som är ett samarbete mellan SLU och Wanås stiftelse. Projektet bedrivs i gruppform och beskrivs närmare i arbetet. Efter inlämning av arbetet så kommer anläggning att ske vid Wanås.I mitt gestaltningsförslag har jag gjort en fri tolkning med inspiration ifrån permakultur.Begreppet kommer ifrån Permanent Agriculture eller Permanent Culture, alltså, kort sagt, hållbar odling. Information om permakultur har jag främst fått genom en litteraturstudie samt ett besök på Holma skogsträdgård.

Syftet med denna uppsats är att undersöka om och hur medverkandet i en organisation som BNI kan hjälpa dess medlemmar att identifiera och etablera relationer. Organisationen erbjuder dess medlemmar en möjlighet att genom en serie av interaktioner med varandra utbyta referenser; genom utnyttjandet av varandras kontaktnätverk. Detta har undersökts genom en kvalitativ studie på BNI Uppsala. Studien består av djupintervjuer med regionsansvarig och fyra medlemmar, en observationsstudie av ett frukostmöte samt studerandet av diverse sekundärdata. Genom vår analys gentemot aktuell teori inom ämnet har vi kunnat påvisa medlemmarna erbjuds en plattform för både sociala och affärsmässiga interaktioner och därigenom etablerandet av relationer med andra aktörer.

The Swedish retail business has been characterized by a small number of ruling distributors. These distributors have been affected negatively by the internationalization which has made it possible for international distributors to establish their stores in the Swedish market. These international distributors are focused on low price stores. Their establishment on the Swedish market has led to a decrease in market shares for the Swedish distributors, which has damaged their profitability. Another change that has affected the Swedish distributors is that the behavior and needs of the customers has changed.

This study focuses on the booking agencies in Sweden and their point of view on the reality with a focal point from the mass media perspective, which says that they have become rather wealthy because of the changes within the music business. The mass media describes the booking agencies situation as golden because of the economical and technological changes that more or less have paralysed the record industry. The study is performed with a qualitative approach and is based on interviews with relevant individuals from eight different Swedish booking agencies. These individuals have been chosen to match as many different segments in the booking agency business as possible. On account of the qualitative approach it is difficult to generalize the conclusion of the study.

En sammanfattning av uppsatsen på maximalt 8000 tecken..

En sammanfattning av uppsatsen på maximalt 8000 tecken..

In a dynamic and unpredictable reality, either rigid structures or silo architectures areappropriate ways to organize an agile organization. This thesis enlightens these relationsbetween Service Oriented Architecture (SOA) and an organization who acts in a varied andconstantly changing business environment. In other words, this thesis enlightens the question:?How suitable is SOA to organize the enterprise who will meet a constantly changing andheterogenic business environment?.The thesis presents a model where an efficient organization must be agile to be able to actquickly in the business environments with constantly changing desires, needs, expectations,desires etc. According to the same model a Service Oriented Architecture organizes theenterprise elements such as processes, resources, competences, responsibilities, informationsystems etc.

Since the 1990s, when the number of transnational companies increased, it has created challenges regarding the responsibility of human rights. As a response to these challenges the United Nations Human Rights Council (UNHRC) unanimously endorsed the new policy UN Guiding Principles on Business and Human Rights (UNGP) in 2011. UNGP does not have the status av international law, yet simply as guidelines and its implementation is based on good will and voluntary efforts. Now, 10 years later, this study aims to get understanding regarding if UNGP is considered as norm by the Swedish Government, Volvo and Gothenburg Municipality. The material of the study consists of sustainability reports, annual reports and governmental documents with focus on human rights in relation to business published between the year of 2011, when UNGP was endorsed, until 2020.