The main purpose of this Master´s thesis, is to describe and discuss what constitutes the library collaboration between The Swedish Royal Library and the National Library of Guatemala, but also to analyse which effects the support has for public library work in Guatemala. The data consists of interviews and direct-observations during 2 months of fieldwork in Guatemala, Central America. The analysis is based on literature studies combined with the answers from the respondents and other results from the field work. We have found above all three factors to be of importance in the constitution of the collaboration between the National Library in Guatemala and the Swedish Royal Library: the Swedish library discourse, the Swedish aid discourse and the relationship between the people involved with the project. The library discourse in Sweden and in Guatemala emphasizes different aspects of the work.

In recent years more countries have started to blur out their national boundaries to create andrely on international collaborations. China is one of the fastest growing markets in the worldand play an important role on export and import of commodities across the globe. ManySwedish companies have more business collaborations with China than ever. Differencesbetween the cultures can lead to many difficulties for both the employees and the employer.There is both a challenge and a necessityto find ways to communicate, and to get moreknowledge in how to follow and lead people from different background and perspectives. Theaim of this study is to investigate how leaders through their leadership deal with contextualdifferences between China and Sweden and which effect these differences can have.

The aim of this study was to investigate in what way content marketing can be understood through podcasts as an alternative marketing tool. The material which the study was based on is Ölpodden, a podcast initiated by Carlsberg Sweden. The study intended to shed light on the interdiscursivity that emerges when brands are communicated through podcasts. Another aim was to understand how relationships and identities are constructed through the podcast by examining its intended audience. In order to achieve this a critical discourse analysis was used as both underlining theory and comprehensive method.

Background: Markets in Financial Instruments Directive, MiFID, was implemented in Swedish law in 2007 and aimed to increase competition of the securities market in order to achieve efficiency and lower transaction costs and to enhance investor protection. Another aim was to increase confidence in the market. After the implementation of MiFID some doubts had been highlighted regarding its intentional effects. This evoked the authors? interest to examine the directive?s effects and its impact on investors? trust.Aim: To examine how various participants in the Swedish securities market experienced changes since the implementation of MiFID in 2007, and its impact on the securities market and minor investors' trust.Method: The study applied a qualitative method with a deductive approach to describe, interpret and understand the problem area.

Utvecklingen på den teknologiska marknaden har kommit att påverka företag i en allt större utsträckning då marknadsföring på Internet blivit allt viktigare. Den ökade använd-ningen av smartphones har bidragit till att fler och fler människor ständigt är uppkopp-lade vilket i sin tur har öppnat upp för nya sätt för företag att skapa relationer och att inte-ragera med sina kunder. En bidragande faktor är sociala medier som har öppnat upp för interaktion där företag och kunder kan kommunicera med varandra. De har även öppnat upp för kommunikation kunder emellan, vilket både skapar positiv och negativ word of mouth. I takt med utvecklingen av den nya telefonin, har mobilapplikationer kommit att få en allt större betydelse som marknadsföringskanal.

Background and problem: In March 15, 2009, the third piece of money laundering directive was introduced which mean a more strict legislation in control against money laundering and terrorist financing. The directive is based on a risk based point of view which means that the resources should be used where the needs are. The responsibility for financial companies and other parts are bigger then before which means that they have to get a more extensive customer knowledge etc. It has however been appeared that the directive in some cases lack of precision and clarity which creates an insecurity among those who are included by the law. Purpose: The purpose of this paper is to examine which consequences the third piece of money laundering will bring on the banks customer relationships and how the employees work assignments at the banks will be affected. The authors also want to examine how the extension of money laundering will be affected and clarify if there is any indistinctness about how the application looks around the banks.Method: The authors choose to use a qualitative method and the empiric material has been collected through personal meetings, telephone interviews and through e-mail answers. Conclusion: The majority sees the third piece of money laundering directive as something positive which will protect both the banks and their customers.

Every year a great amount of unaccompanied children flee their homelands without their parents or guardians. This means a journey filled with danger and difficulties. The difficulties don?t only exist during the road ahead but also when the children arrive to the new country. Even if Sweden?s work in receiving refugees is one of the best in the world, it still exist problems.

Individuella programmet är ett program inom gymnasieskolan avsett för elever som inte läser något av de nationella programmen. Syftet med vår studie är att belysa det pedagogiska arbete som bedrivs inom det individuella programmet och dess betydelse för elever som inte kommer in på något av gymnasieskolans nationella program. För att få svar på syftet kommer kulturen på utvald skola att belysas, vilken påverkan har denna på elevernas skolgång? Vi vill även undersöka hur eleverna upplever sin skolgång på den studerade skolan, samt jämföra dessa upplevelser mot tidigare skolor eleverna studerat på. Baserat i ett antagande att eleverna kan uppfatta sig själva som avvikare på grund av individuella svårigheter i skolan kommer vi att undersöka hur eleverna definierar sig själv på skolan i fråga, samt tidigare skolor de studerat på.

This study is an initial attempt to investigate the relationship between banks and developers in Stockholm and its regions. It gives a good impression about the field of construction and project developments in terms of the finance and the negotiations associated with these types of projects. Main actors of the Stockholm?s construction financing market were of major interest for this study. On this regard, the relationships and ramifications of this group were investigated by using a qualitative and quantitative research method.

This is a bachelor thesis, written at the business studies institute, Uppsala Unviersity, exploring how digitalization has affected the Swedish book industry. This is done by studying how the introduction of the e-book has changed the way the publishers work and what problems and opportunities arise with the new way to publish and consume books. The technology optimists, that existed around the turn of the millennium, when the e-book came, made predictions along the lines of the physical book having ceased to exist within five to ten years. But the physical paper books do very much still exist, so haven?t the change happened as predicted? The purpose of this thesis is as follows: How has introduction of the e-book affected the relationship between the Swedish publishers and the book as a whole? This means that we consider the book as a concept, as a resource or product, and study how a change in this product affect publishers.The theoretical framework used is basically classical network theory.

Problem: Nya företag är viktiga för en kommun. Kommuner arbetar dock väldigt olika när det gäller att hantera nya företagsetableringar. Vissa kommuner arbetar mer aktivt medan andra är mer passiva och ambitionerna skiljer sig starkt åt mellan dem. Företagen har ofta fler alternativa etableringsorter. En kommuns bemötande och service spelar stor roll vid en etablering.Syfte Syftet med denna utredning är att ta fram en guide för hur en kommun bör hantera företagsetableringar.

In this essay I analyze the performative aspects relating to Marina Abramovi?'s The Artist Is Present, which took place in spring 2010 at MoMA in New York, from the context of the artist and work, institution and documentation. In this performance work, for the duration of the exhibition, Abramovi? sits completely still opposite another chair where anyone from the audience may sit. The art arises through this participation.

The meaning of the concept of psychosocial treatment is ambiguous. The purpose of this study was to examine how professionals within some care institutions, which provide methadone, buprenorphine or naloxone treatment, regard and carry out the psychosocial features of such treatment. Central issues discussed were; how personnel approach the psychosocial features of the treatment, what personnel regard as a focus in the psychosocial treatment, what conditions personnel consider affect treatment positively in order for it to be successful and how personnel see the relation between the medical and psychosocial features of the treatment. The method used was interviews with nine professionals in six qualitative interviews. The theoretical perspectives and concepts used in our analysis were; the theory of biological dependence, an organizational perspective, Prochaska and DiClemente's Stages of Change Model, the concept of individual reality and the concept of marginal conflict.Results show that the conditions most important for successful treatment are; that the patient has a place to live, an occupation, motivation, that the patient take responsibility for his/hers progress and have realistic expectations about the effects of the medicine.

ForskningsfrågorPå vilka sätt visar företag inom detaljhandeln tillit eller brist på tillit till sina kunder i servicelandskap?På vilka sätt upplever kunder att företags visade tillit eller brist på tillit i servicelandskap påverkar deras relationer med företagen?SyfteSyftet med uppsatsen är att ge en ökad förståelse för hur kunders relationer med företag inom detaljhandeln påverkas av om företag visar tillit eller brist på tillit i servicelandskap. Det kommer att uppnås genom att analysera servicelandskaps utformning samt kunders upplevelser av hur företag visar eller inte visar förtroende för sina kunder i servicelandskap.MetodUppsatsen utgår från en kvalitativ undersökningsmetod och präglas av en abduktiv ansats. Eftersom syftet berör de tre huvudbegreppen servicelandskap, tillit och relationer har respektive begrepp behandlats under enskilda kapitel. I varje kapitel som behandlar respektive begrepp presenteras teori och en analys av empirin som har samlats in med stöd av fokusgrupper samt semi-strukturerade intervjuer.SlutsatsFöretag inom detaljhandeln visar brist på tillit till sina kunder i servicelandskapen främst genom inlåsta varor, övervakningskameror samt att låta personalen övervaka kunderna.

Denna uppsats syftar till att kartlägga hur elektroniska kundrelationer skildras av marknadsföringslitteraturen inom klassisk-, direkt- och relationsmarknadsföring. Kartläggningen har även för avsikt att undersöka eventuella mönster i litteraturens skildring av den elektroniska kundrelationen.De senaste 50 åren av teknisk utveckling har medfört en avgörande innovation för utvecklingen av elektroniska kundrelationer - nämligen datakommunikation. Tekniken bakom datakommunikation har legat till grund för vad vi idag kallar Internet, den kanske mest betydelsefulla uppfinningen inom modern informationsteknik.Utvecklingen har även påverkat relationen mellan företag och kund. Mycket av den direkta kontakt som tidigare fanns har idag ersatts av elektroniska relationer. Den elektroniska marknaden som skapats tvingar även företag att ta den elektroniska kundrelationen på allvar.