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en studie om vilken påverkan de demografiska aspekterna har på kundens lojalitet mot sin bank.
… to their customers so they don’t change bank. This has led to that more and more banks are trying to get their customers to be more loyal to the bank by being more competitive. Loyalty is the result of several interrelated factors such as customer satisfaction and service. This …
Har införandet av SUHF-modellen ökat förtroendet för lärosätenas redovisning av indirekta kostnader hos forskningsfinansiärerna?
… Nivå: C-uppsats i ämnet företagsekonomi Författare: Ann-Sofie Magnusson Handledare: Jan Svanberg Datum: 2013 ? juni Syfte: Syftet med studien är att utforska hur SUHF-modellen är uppbyggd och om övergången till SUHF-modellen har lett till att forskningsfinansiärernas förtroende …
det spelar ingen roll hur vi låter för det hjälper barnens språkutveckling
… how different parts of a communication process affects customers trust, commitment and loyalty to their company. Theoretical framework:The starting point for the study’s theoretical perspectives have been Morgan and Hunt’s (1994) previous studies on relationship marketing and …
Barnet som subjekt eller objekt?
… how different parts of a communication process affects customers trust, commitment and loyalty to their company. Theoretical framework:The starting point for the study’s theoretical perspectives have been Morgan and Hunt’s (1994) previous studies on relationship marketing and …
… how different parts of a communication process affects customers trust, commitment and loyalty to their company. Theoretical framework:The starting point for the study’s theoretical perspectives have been Morgan and Hunt’s (1994) previous studies on relationship marketing and …
Effekten av kommunikation på relationen mellan företag och kunder i ett förändringsprojekt
… how different parts of a communication process affects customers trust, commitment and loyalty to their company. Theoretical framework:The starting point for the study’s theoretical perspectives have been Morgan and Hunt’s (1994) previous studies on relationship marketing and …
… live near their property. Reasons why people choose a particular company are trust, commitment, complete expertise, local presence and personal chemistry. It has also emerged tendencies that Areal does not reach out with their marketing on additional services to all their …
relations- och nätverksbyggande i musikbranschen
… a prominent role in this paper is an example of one of those organizations. Trust and commitment is important in the music industry and that is why we belive the actors usually choose to form businessrelationships with old friends or family. Throughout the research we have found …
Svenskarnas motiv till att investera
… to invest. Supported by theories in crowdfunding incentives, commitment-trust, the prospect theory, and the diffusion of innovations, we aim to establish a comprehensive line of reasoning to support our model of motivation in the conclusive chapter. The results of this essay …
En kvalitativ studie om gode mäns roll och deras relation till ensamkommande barn, ur gode mäns perspektiv<em></em>
… On the basis of qualitative interviews the study aims to understand the trustees? role and relation to unaccompanied children. We chose to interview nine trustees to achieve a better insight of the trustees roll. We analyzed the interviews and tried to gain a better knowledge …
En studie om musikbolags relation till media
… major record labels relationship with media. These features are: adaptation, trust, informality, regularity, participation, common interests, knowledge, respect, friendly distance, professional closeness, good will, networks, habitual behaviour, commitment, passion and exchange …
En relation är ett förhållande och en förbindelse mellan olika parter (saol.se, 2011) och nationalencyklopedin (2014) definierar en relation som ett förhållande mellan två eller flera fenomen, samt ett känslomässigt förhållande mellan två eller flera personer. Att bygga en nära …
… role. Through a good attitude: to listen, to be kind and to show commitment, a trusting and safe care was experienced.
- En studie om hur Sveriges storbanker arbetar för att skapa lojala kunder via digitala kanaler
… customers through digital channels are: Customer Satisfaction, Communication, Trust, Commitment, Complaint Handling and Quality of Service. It has been shown that the banks' challenge is to solve the issue of customer encounters in the absence of face-to- face interaction. Our …
En jämförande studie mellan kommunala och privata bostadsföretag
Titel: Faktorer för långsiktiga relationer med hyresgäster - En jämförande studie mellan kommunala och privata bostadsföretag Nivå: Examensarbete för kandidatexamen i företagsekonomi Författare: Hannah Dage, Sandra Slydal Thomassen Handledare: Akmal Hyder Datum: 2015 - Maj …
