61 uppsatser · sida 2 av 5
-En empirisk studie om IT-outsourcingrelationer och påverkande faktorer
… projects. These factors are: equal cultures / values, the choice of supplier, trust, commitment, contract / SLA management, communication, reciprocity / joint targets and responsible individual’s role. An additional factor was identified: proactivity, innovation and development.
Hur kan inre och yttre faktorer påverka dessa?
… in the customers business, that the accountant is proactive, that there exist trust between the accountant and the customer, to create extra value for the customer, that it exists a good communication between the accountant and the customer. The outer factors as a law change …
En litteraturstudie av behavioural finance
… The bank needs to be imbued with good service to obtain customer loyalty and trust. New in this context is that the study has demonstrated the vital role technology plays on the internet. Keywords: eCRM, loyalty, e-banking, relationship, trust, satisfied customer, Sweden, best …
Best practice för bankmarknaden
… The bank needs to be imbued with good service to obtain customer loyalty and trust. New in this context is that the study has demonstrated the vital role technology plays on the internet. Keywords: eCRM, loyalty, e-banking, relationship, trust, satisfied customer, Sweden, best …
… characteristics as a starting point. Delimitation: The possible influence that trust might have on inter- organisational management control will not be discussed in this thesis. Realisation: A case study of a network consisting of three companies that jointly develop a fuel cell …
En studie av företagares uppfattning om personliga nätverk
… information and homogeneous/heterogeneous networking. The aspects concerning trust and different ways of networking were partly validated. The two aspects key persons and dependence were not validated.
… renewal and relationship development help to create value in the form of trust, resource rejuvenation and commitment. This is useful for both the individual actor and the network as a whole as they offer customized and responsive experiences in an ever-changing market.
Problem: The main problem this thesis brings up is what impact factors like trust, commitment, communication between a company and its costumers and value can have on costumer satisfaction on the basis of a relationship perspective. Purpose: The purpose with this thesis is to …
- En studie om hur personalen inom missbrukarvården upplever sitt arbete
… from the staff. The best results are accomplished when there is mutual trust and honesty between both parties.
… is that educational initiatives aimed at relationship building, communication, trust, commitment, and shared benefits is more important than technical competence development in achieving a higher level of service quality. All hierarchical levels of the organization must be …
A Managerial Perspective on Strong B2B Brands
… brand communication, balance between function versus emotion, brand’s trustworthy personality, customer partnership, and finally, the potential establishment of B2B Lovemarks. Conclusively, first, functional performance is stressed as the key foundation of strong B2B brands …
En jämförelse småstad/storstad
… The conclusion demonstrates that it is the estate agent’s behaviour, his trustworthiness, knowledge and commitment that is most prominent in both places. However certain factors seem to be more important in Hudiksvall than in Stockholm, and vice versa. Some of the factors that …
Ungdomar med neuropsykiatriska funktionshinder och dess anhöriga möter skola och vård
… negative effects, and to decrease the families' feeling of contexts and trust.
<em>En studie av projektets betydelse för ungdomars sociala kapital ochsjälvidentitet</em>
… Civic awareness was raised among the participants which also established a trust towards strangers and the society. Different parts of the project has given the participants opportunity to reflect on their identity. The participants have gained self-efficacy by learning …
en fallstudie gällande positioneringsvalets emotionella aspekter och konsumenternas uppfattning
… aspects we use as part of this framework is of an emotional, informative and trust inducing nature. They are then applied to the empirical material put forth by ICA that they have used for their strategic choices in regards to positioning. To achieve the second of these goals we …
