4 937 uppsatser · sida 6 av 60
… Ett annat alternativ vore att jämföra mäklartjänsten med andra servicetjänster i Sverige. Vidare kan studier om hur stor del av det dåliga ryktet som beror på provisionens storlek vara ett intressant uppslag. Uppsatsens bidrag: Uppsatsen har bidragit med att ge en ökad …
… economy and they are not allowed to organize in unions. The Swedish Social Services is by law bound to care for all people living in Sweden, though in reality undocumented migrants are excluded from benefits and efforts granted by the Social Services. Our aim with the study has …
En fallstudie om Queermässan i Stockholm
Within this essay a study is made of an LGBTQ-orientated Christian service in Stockholm called Queer Service. The following questions seek to be answered: What reasons does an individual set for his/hers participation in Queer Service? Which aspects of a queer service highlight …
En studie om tillit i traditionella servicelandskap och betydelsen tillit har för kunders relationer med företag inom detaljhandeln.
… företag inom detaljhandeln tillit eller brist på tillit till sina kunder i servicelandskap?På vilka sätt upplever kunder att företags visade tillit eller brist på tillit i servicelandskap påverkar deras relationer med företagen? Syfte Syftet med uppsatsen är att ge en ökad …
Undersköterskors arbetsuppgifter inkluderar vård av patienter och hantering av servicesysslor. Hantering av servicesysslor samt förflyttningar på vårdavdelningen upptar en väsentlig del av en undersköterskas arbetstid. Denna studie kartlägger undersköterskors roll på en …
En kvalitativ studie om värdeskapande vid mänsklig och teknisk interaktion
… solutions, the technical interaction, are often referred to as self-service systems. These systems enables the customer to carry out the tasks previously performed by the company (Hilton and Hughes, 2013). A growing number of Swedish companies are implementing these self-service …
vision och verklighet
… common way of describing a managed collection of information, with associated services, stored in digital formats and accessible over a network. Digital libraries have mainly been developed at research libraries, but during the last few years public libraries have started to …
… However there are some weaknesses in providing consumers cross border services in the sector of banking, such as cross border bank account transfer of payments. The existing transaction costs do not encourage cross border services. Nevertheless a customer of a global or European …
Äldres upplevelser av faktorer som påverkar deras önskemål om plats på servicehus
… äldre upplever i ordinärt boende och orsakerna till att de önskar flytta till servicehus. Dessutom undersöks om de äldre upplever att de har möjlighet att påverka beslut som fattas beträffande deras boendeform. I den kvalitativa studien intervjuade jag fyra personer varav två …
Agria Djurförsäkringar AB
It has become more and more common that companies in the service sector are beginning to understand their own effect on the environment and thus the need to contribute to a sustainable development through acting in a deliberate way. Serious environmental work can help a company …
In today s society, services are becoming more and more important. They are however, partly because of their immaterial nature, separated from traditional merchandise, why the marketing and producing of them differs. Quality errors in a service are often difficult to discover …
En studie om service recovery i hotellbranschen
Every business is subject to service failures. The process of correcting these failures and turning disappointed customers back into happy ones is called service recovery. This is particularly important in the hotel business, where there are many moments of truth where customers …
… titel: Drivkrafter & Bromsklossar för Innovation i Professional Service Firms ? En fallstudie av två Big Four byråer Seminariedatum: 4 juni 2008 Ämne/kurs: FEKK01, Examensarbete kandidatnivå, 15 poäng Författare: Noel Lindell, Sebastian Sedeki, Christofer Österlindh Handledare …
Det enda som stoppar rörelsehindrade är omgivningen
Service Design is a relatively new, unexplored and exciting phenomenon that through an interdisciplinary work methodology designs services. A discussion has been going on for a long time regarding whether there is a difference between products and services. Services are often …
I vilken utsträckning redovisas upplysningar om koncerngoodwill i enlighet med IAS 36 p134?
Service Design is a relatively new, unexplored and exciting phenomenon that through an interdisciplinary work methodology designs services. A discussion has been going on for a long time regarding whether there is a difference between products and services. Services are often …
