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… as well as with the organisations, which will be involved in a feasible SMS-service. To start with, we will gather information from different literatures to provide the reader an insight in the subject and try to obtain an image of how the technology of SMS is suited within the …
… medium that presumably plays an increasing role in public library reference services. In order to provide high quality reference service the librarians need to be able to master this medium. Therefore it is interesting to get an understanding of how librarians actually use the …
… is also a problem for network operators who want to offer better quality of service to some of their customers. This master thesis will discuss some of the theories behind the implementation of quality of service schemes in an IP network and also provide an example of how to …
… as well as with the organisations, which will be involved in a feasible SMS-service. To start with, we will gather information from different literatures to provide the reader an insight in the subject and try to obtain an image of how the technology of SMS is suited within the …
… planning systems (ERP) in businesses. A study has been carried out on a service and support department at a Swedish heat metering company, SVM North Node. The study aims to help the company become a better customer in choice and customization of a new ERP system. We make a …
… stöd av en mångfaldskultur kan företaget utveckla och göra de övriga delarna i Service management systemet mer komplett. Ett mer komplett Service management system leder till ett mer lönsamt tjänsteföretag, som har lättare att anpassa sig och sin verksamhet till sin omvärld. De …
med en historisk tillbakablick
… that the needs of Braille users are satisfied? Is it possible to make the service better in the future for Braille users and in that case, how? The study is based upon interviews with five persons, who have defective vision and read Braille. I have also interviewed two employees …
… with prime minister Göran Persson is acceptable according to the public service ideology. In order to do that I used Swedish newspaper articles to analyse the so called Fichtelius affair. I also gathered material on SVT and the public service ideology. The master thesis is based …
This thesis aims at exploring a national collaborative gateway-service, PictureAustralia, hosted at the National Library of Australia. This will be done by means of investigating some underlying principles for descriptive standards and conventions as of the library discourse …
… snabbare kommunikationslösning. Den lösning som SSAB vill ha är en extern Web-service-lösning för att upprätta en säker kommunikation med sina distributionslager.Parallellt med byggandet av Web-service-lösningen arbetades en förvaltningsmodell fram. Den beskriver hur …
… during the past 4 years. It is supposed to be able to fully support Quality of Service. The final version will be published early in 2004. In my thesis, I propose two possible methods to improve the performance of service differentiation in the MAC layer. The first one is …
KONSEKVENSER FÖR VAL AV AFFÄRSSYSTEM En studie av en service- och supportavdelning
… planning systems (ERP) in businesses. A study has been carried out on a service and support department at a Swedish heat metering company, SVM North Node. The study aims to help the company become a better customer in choice and customization of a new ERP system. We make a …
… interviews I study whether the offices reaches the goals of more effective service, developed IT-support, a stronger local democracy and a better feeling for service. The offices has improved the information to the citizens and efforts have been made to strengthen the local …
… pröva Michael Ross teori om förhållandet mellan beskattning relativt offentlig service och politisk liberalisering, på en djupare nivå. Högre beskattning relativt offentlig service antas ge representation, politisk liberalisering och demokratisering. Vi kartlägger vilka …
… themselves and in their views upon whether they should sign in to the military service or not. The theoretical framework that I use mainly consists of theories about gender construction, male dominance and the woman's role in the nation-state. The purpose of using this …
