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… suggest that private and public companies are moving towards a more service-oriented business. Service orientation means that hardware is often sold in packages with service agreements, which makes the investment more difficult to assess. The challenges that arise will be to …
… are in turn positively correlated with the likelihood of the dog to enter service. This thesis aims to investigate why the number of training opportunities is important for the dog’s chance to enter service by identifying foster owner factors that influence the success of the …
… Not only the presentation but also the use of input and interaction between a service and a user.This work evolves around sign up forms and answers the question: How does the sign up process affect the holistic perspective of a digital service regarding usability and user …
… Not only the presentation but also the use of input and interaction between a service and a user.This work evolves around sign up forms and answers the question: How does the sign up process affect the holistic perspective of a digital service regarding usability and user …
… The focus of the study is customer value and technology acceptance of the service. The study was conducted using a qualitative method, where the distributers of the service and current users were interviewed. The result shows that there is a general interest in using mobile …
… enterprises make up one of the groups of participants that provide welfare services financed by public funding. The object of this study is to describe and analyze from a theoretical point of view which conditions, in what fields, by which division of responsibility and finally …
Konsumenternas syn på digitala tjänster och de förbättringar som krävs för ett hållbart paradigmskifte
… aim to delve deeper into the film industry and how their approach to streaming services such as Netflix might be the solution to the problems with piracy (people downloading illegally instead of paying for the products) - but before they can change the mindset of people, they …
En kvalitativ studie om servicekulturer i relation till belöningssystem inom försäkringsbranschen.
A?r fika pa? jobbet nyckeln till god service? Denna fra?ga sta?llde vi oss och valde att titta na?rmare pa? hur servicekultur och belöningssystem hör ihop. Servicekultur har visat sig vara ett la?ngsiktigt konkurrensmedel bland ba?de produkt- och tja?nsteföretag, och belöningar …
Aktivitet i förhållande till kontext ? Spotify ur ett praktikperspektiv
… given rise to new ways for companies to interact with their customers, such as services based on a freemium pricing model. Based on the premise that relationships are processes consisting of interactive moments of value-creating activities, value is considered subjective …
En studie om hemtjänstpersonals tolkning och hantering av situationer med och kring omsorgstagares alkoholbruk.
The purpose of this study is to increase the understanding for how home care services interpret and handle situations with and around caretakers alcohol use. Interviews have been conducted with two managers and six basic staff in two different home care service-groups. The …
Hur tjänsteerbjudanden och dess kunder formas av Optional Framing
ABSTRACT Title: Lucrative deals How service offers and its clients is forms by Optional Framing Level: Bachelor, Business Administration Author: Gabriel Krogius, Mikaela Sörensen Supervisor: Jonas Kågström, department of economics Date: 2013, August Introduction: That the human …
En kvalitativ studie om frivårdsinspektörers upplevelser av MIK
The purpose of this essay is to describe how probation service officers regard their professional role and their liberty of action within the motivational treatment program, MIK, and the probation organization. To answer the purpose three questions were formulated: 1) Does the …
Miljöprestandaindikatorer för ett tjänsteföretag
… broadened and it is now important not only to supply a particular product or service but also show that they are actively pursuing an environmental agenda. Companies can use various tools to aid in environmental efforts, but also to demonstrate to the world that the company is …
… quantity from an economic view, which fulfills the demands on delivery service. To achieve this purpose the following questions will be answered: Which costs are affected by the decision between the two transport alternatives LCL and FCL? How does the decision of sending product …
… quantity from an economic view, which fulfills the demands on delivery service. To achieve this purpose the following questions will be answered: Which costs are affected by the decision between the two transport alternatives LCL and FCL? How does the decision of sending product …
