Uppsatser om service
4 937 uppsatser · sida 18 av 60
Definition, ansvar och samverkan
Kandidatuppsats · Mittuniversitetet
… legal dogmatic Bachelor Thesis is to define the legal definition of ”a rescue service” and illustrate the division of responsibilities between national authorities and the municipalities with regards to the execution of emergency response operations. ”A rescue service” means the …
Socialtjänsten och Barn- och Ungdomspsykiatrins gemensamma arbete
Kandidatuppsats · Växjö universitet
… Jarl and Marie Westphal Title: Co-operation and Collaboration The Social services and Child- and adolescence psychiatry joined action [Translated title] Supervisor: Mikael Sandgren Examiner: Torbjörn Hjort Children and adolescences that have both psychological and social …
Om skillnaderna i korta riksnyhetssändningar mellan två kommersiella radiostationer och public serviceradion.
Kandidatuppsats · Högskolan i Kalmar
… BA-thesis was to learn the differences in news broadcasts between one public service radio channel and two commercial radio channels. To do this we used a quantitative analysis method to examine the content of the news broadcasts and then we conducted in-depth interviews with …
Kandidatuppsats · Sektionen för management
Titel; Vilka faktorer i service branschens arbetsmiljö har betydelse för social trötthet? Hur ser sambanden ut mellan utbrändhet och social trötthet? Författare; Jennie Andersson Nyckelord; Utbrändhet, Social trötthet, arbetsmiljö Syftet med undersökningen har varit att få fram …
En studie om decentralisering av Handelsbankens webbtjänst
Magisteruppsats · Linköpings universitet
… det att de förlorar relationen med sina kunder. Istället för att med god service och professionell personal fånga kundens lojalitet till banken, upplever kunderna samma grad av service på internettjänsten som på vilken webbsida som helst. Handelsbankens märkesvärde som den …
En studie vid logistikföretaget Foria
Högskoleuppsats · Linköpings universitet
… is to identify and define Key Perfomance Indicators (KPIs) and value adding services which are used to describe the quality of Forias logistics services from different aspects. The KPIs should be attractive to both Foria and their customers, with the aim to strengthen the …
Masteruppsats · KTH
… work injuries. Large multinational companies around the world offer a customer service where they serve customers who have experienced a problem with that company’s products or services. The employees working for the customer services usually have very monotonous work routines …
C-uppsats · Högskolan i Borås · 2008
… is to investigate how national and international guidelines relate to library services to prisoners in Sweden and to further illuminate this through a comparison with some examples from a few European countries. The essay examines what rights to library services Swedish …
D-uppsats · Göteborgs universitet · 2008
… stödfunktioner är en lyx som få företag har råd med idag. En shared servicelösning kan då vara ett bra alternativ när en omorganisation blir aktuell.Syfte: Syftet med uppsatsen är att producera en text som kan ge vägledning för företagsledare och ekonomichefer i Sverige som …
analys och förslag baserat på Service Management Systemet
Examensarbete · SLU
Title: Nelson Garden AB ? Analysis and recommendations based upon the Service Management System Course: Business Leadership within horticulture and agriculture. Author: Annika Kirilov Tutor: Carl-Johan Asplund Examiner: Anders Kristoffersson, lecturer within business economics …
- ungdomars behov och socialtjänstens insatser när vård i familjehem avslutas
Högskoleuppsats · Stockholms universitet
… for youths leaving foster care and entering adult life. The study examines the services provided by the social service in the Stockholm area when a youth is leaving foster care, and if a recent change in the legislation has had any impact on the operating procedures of the …
Magisteruppsats · Högskolan i Borås · 2009
… and opinions are mainly from two sides. One is what they think about the service that they get. The other is what they think about the information concerning this service. The thesis consists of six interviews with respondents and one interview with a librarian. The librarian …
Magisteruppsats · SLU
… and to identify possible links between the vehicle routing process and service and economic variables. The study was carried out at Södra Skog in autumn 2008. 15 timber hauling contractors were sampled and interviewed about their work with timber transports. A base model for a …
- En kvalitativ studie om socialsekreterares utsatthet
Examensarbete, grundnivå · Högskolan i Kalmar
The purpose of this study was to investigate how social services workers describe, the risk of being exposed to threats and violence in their profession. Six social services workers were interviewed, four from the Welfare Office in a major city and two from the Child and Family …
ett arbete om rollförändring och öppenhet på webben
Kandidatuppsats · Högskolan i Kalmar
This study focuses on the transfer between a product-oriented to a service-oriented perspective regarding marketing activities in companies due to the development of information technology. It illustrates how this very transfer has been, and can be, contemplated through the eyes …