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… for their work life/ business during 2, 5 months. Measurements on the client's satisfaction regarding the focus area work life/ business and all other areas in the client's lives were conducted before and after the coaching relation. The result of this pilot study shows that the …
bland köp- och säljkunder i samarbete med LRF Konsult
… to LRF Konsult and their contact person. The theories suggested that the satisfaction of the customers would increase depending on their relation with LRF Konsult and their contact person. Our research concluded the relation differed for each customer and that it was of great …
småföretagens rörlighet på den gotländska bankmarknaden
… banks on Gotland should contemplate to preserve their current customers is satisfaction and relation which creates a loyalty towards the bank.The main purpose of this study was to investigate which enter- and exit barriers that exist on the banking market for small enterprises …
… on what the expatriate regards as important is also related to higher satisfaction and thereby greater loyalty. The research could also find support for the notion that satisfaction is related to motivation, but not how motivation is created through the compensation package.
… reduction on several variables relating to assortment perceptions, customer satisfaction and store choice. The study was carried out as an experiment with 127 participants. The results show that most people will not notice a decrease in assortment size, even though we removed up …
… the headscarf. The effects are evaluated with the following measures: customer satisfaction, attitude towards the brand, how interesting the service worker is perceived to be, how service minded the service worker is perceived to be and how attractive the service worker is …
ett verktyg för att skapa effektiv och lönsam produktion
… towards continuous improvement in its operations, to achieve higher customer satisfaction, more efficient production and ultimately higher profitability. Many companies are working to implement Lean in their organization. But there are many who fail to implement a complete …
En kvantitativ studie om vad som skapar attraktiv centrumhandel i en tätort.
… determinants of attractiveness and b) each determinants' influence on customer satisfaction. The results show that the determinants of attractiveness that makes the centre of commerce in an agglomeration attractive are the Retail tenants mix and the Physical environment. The …
… how alternative offerings that customers are initially exposed to can affect satisfaction and loyalty in the service failure and recovery context. More specifically, two aspects of the initial offering are studied: promised general service quality and the presence of a promise …
… av totalt 213 stycken fick sedan besvara en enkät bestående av delar från Satisfaction With Life Scale, SF-1 och QPS Nordic. Studiens huvudresultat visade att generaliserat kan resultatet från emotionsperceptionstestet och det självrapporterade användandet av omvärdering av …
… med hjälp av en modifierad version av undersökningsverktyget Communication Satisfaction Questionnaire (CSQ) samt två kvalitativa frågor. Studien genomfördes på 65 anställda inom en region av ett svensk skogsbolag. Resultatet visade att de anställda var ganska nöjda eller nöjda …
Inom fritid och hälsa <em></em>
… med frågor tagna från Volunteer functions inventory (VFI) och Basic need satisfaction at work scale (BNS) skickades ut till 220 volontärarbetare för att få svar på frågorna: Vilka motivationsfaktorer är bäst uppfyllda hos volontärarbetarna och förändras dessa över tid? …
… 84 respondenter i undersökningen. Mätinstrumenten som användes var Minnesota Satisfaction Questionnaire och Basic Need Satisfaction at work scale. Resultatet visade att det inte förelåg några signifikanta skillnader i arbetsmotivation beroende på organisationsform och kön …
… besvarade 55 personer på enkäten som var uppdelad i två delar; Basic need satisfaction at work scale som mätte arbetsmotivation med delskalorna autonomi, kompetens och samhörighet och Minnesota job satisfaction som mätte inre och yttre arbetstillfredsställelse. Studien visade …
en praxisstudie om orsaker till skillnader i bedömningar vid förvaltningsrätterna
… and students are asked to respond to simple Web-based surveys. Customer satisfaction and/or customer dissatisfaction options are presented in tabular form, based on the percentage that expresses a particular position within a query. The measure of customer satisfaction and …
