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en fallstudie av två säsongsbaserade hotell
The purpose of this thesis was to study how internal marketing affects service quality in the tourism industry. It was decided to conduct a case study on two hotels with summer seasonal employees. Pite Havsbad and Strand Hotell Borgholm were chosen as study objects. The case was …
… on the thoughts of the aged people andtheir personal experiences on what quality is within the geriatric care. Inthis qualitative study, 10 elderly people aged 75-90 years wereinterviewed from 3 different nursing homes within Solna Municipality.Qualitative interviews, with the …
… diecasting their rotors instead of permanent mold casting it, variation in the quality of the cast has arisen. Diecasting is performed in three different machines, M1, M2, M3 with 400, 660 respectively 800 tons of die locking pressures. The aim of this thesis is to answer the …
… - How easy is it to start using IP-telephony with Skype? - How is the quality of IP-telephony compared to PSTN? - Are all services provided by PSTN available and accessible using the IP-solution? - How are the usability and the availability of support with IP telephony? - Is …
En komparativ litteraturstudie kring beståndsutveckling av facklitteratur på folkbibliotek.
… methods of collection development, the users? influence on selection and quality aspects, focusing on non-fiction literature in Swedish public libraries. To find out opinions of collection development, I use the method comparative literature study. Antonio Gramsci’s concept …
… use the requirements from the product specifications as limits of the expected quality when we present methods to control the process. One method attempts to control during the process and the other attempts to maximize the number of products with strived quality before the …
… cost countries is related to challenges regarding business culture, logistics, quality and supply chain management. Cultural differences can make operations run less smoothly and the number of warehouses and transports need to be investigated. Communication processes must be …
… analysis and regression analysis. Theoretical perspective: Perceived quality of private labels and of retailers are the main theoretical concepts for this thesis. Additionally, we introduce the concept of loyalty to show the benefits of a positive consumer image. Empirical data …
A study of relationships and networks on the Swedish market of alcoholic beverages
… market of alcoholic beverages. The theoretical framework includes relationship quality, consisting of power and dependence, cooperation, adaptation and trust. Networks are also included and discuss aspects such as network positions and networking. Seven in depth interviews with …
A high quality is highly requested in today’s thinnings, since these are the base for continued value development of the forests. Thinning quality often means a minimization of damages on soil, stems and roots during the cutting. One way to reach a high quality is to set up …
… capacity. Factors such as total yield, tuber size distribution and quality defects are negatively affected when water becomes insufficient. Wide beds have a more flat top which leads to more uniform water infiltration. Further on, beds have lower soil surface area due to its …
en värderingsstudie med Contingent valuation method
… This thesis aims to estimate a monetary value for the planned development and quality increase that might occur for the nature reserve Tinnerö eklandskap. Monetary values like this can give guidance for decision makers in the future. To estimate this value I have used a …
… exemplifies how the physical environment affects clients? experienced service quality and how companies work with the physical environment. In the empiric study, we conducted a case study and studied two hairdressing saloons. The study showed a connection between physical …
En uppsats om personalmotivation
… to analyse and discuss how motivation of the personnel affects the service quality in service companies. This has been done through two studies; a literature study with existing theories and an empirical study on the divisions of Lyckohjul and Shopping at Liseberg. In the …
Kan Faluhus uppnå en Svanencertifiering?
… for the licence applicant 2 Energy and ventilation 3 Material requirements 4 Quality management and control for the building process 5 Instructions for residents Every chapter contains a number of mandatory criteria and in some cases point rewarding requirements. The mandatory …
