Uppsatser om it service management
761 uppsatser · sida 5 av 51
rekommendationer för ett fortsatt energieffektiviseringsarbete
Examensarbete, avancerad nivå · Uppsala universitet
With new energy directives in place, the Swedish Social Service (SSS) stands before the challenge how to reduce the energy demand in its locales. It is a complex matter, as the locales are rented from various property owners and it becomes a question of how to reduce the …
Kandidatuppsats · Lunds universitet
… Charlotte Karlsson & Maria Lantz Nivå: Examensarbete, Magisterprogrammet Service Management, Lunds Universitet, Campus Helsingborg Handledare: Mikael Bergmasth & Pavla Kruzela Problemformulering: Det har forskats mycket kring Revenue Management och ledarskap men kopplingen …
Examensarbete · SLU
… extraction, nature conservation and other types of forest products and services that must be weighed together if the Rio Negron forests are to be sustainably managed. ? Similar to Swedish forests, the Andean Patagonian forests are relatively homogeneous and can be stratified …
D-uppsats · Göteborgs universitet · 2009
… on the international researchconcerning non-profit management. Instead the service delivering organisations working withgovernment contract and hired recruiters and volunteer management is in focus. This makes ita very interesting area of research. My specific interest is in the …
En studie om empowerments påverkan på frontpersonalen i tjänsteföretag.
Kandidatuppsats · Högskolan i Halmstad
This thesis is about how the front-staff in two service companies experience empowerment. Competition for business in today's society is becoming increasingly fierce, which means that they must find a way to differentiate themselves from competitors. Service has become a way to …
Kandidatuppsats · Linnéuniversitetet
… was to examine and analyze the distance forest owners satisfaction with Södras service offering and quality of service and further develop some proposals for action. A web-based survey was sent out to 634 distance forests owners in Stockholm, Sweden, all members of Södra. 269 …
Kandidatuppsats · Lunds universitet
… är att utreda vilka företag som lämpar sig för en implementering av ett shared service center. Metod: Under arbetets gång har en abduktiv ansats använts där det varit en kontinuerlig interaktion mellan teori och empiri. Det har gjorts en kvalitativ studie av ett …
Examensarbete · SLU
… results show that the forest owners are interested in a complete package of services with high quality, which they can affect. They are also interested in a forest management plan, forest planning and good forest consulting as well as education in silviculture, nature …
Magisteruppsats · Lunds universitet
Titel Livsstilsboenden - Processen kring att kombinera livsstil, service och boende Författare Elisa De Toro, Helene Tigerström & Liv Åström Handledare Cecilia Fredriksson & Örjan Hallgren Problem Det finns en stor mängd forskning inom områdena service, boende och livsstil. Dock …
A Swedish Case
Magisteruppsats · Linköpings universitet
Technology based self-service (TBSS) used in supermarket self-scanning checkouts is a relatively new phenomenon in Sweden. Studies on TBSS as a self- checkout device have been formerly carried out but with focus on the customer perspective. The authors therefore saw a challenge …
Högskoleuppsats · Högskolan i Skövde
… a relatively small community in Sweden is experiencing Technology-Based Self-Service (TBSS), and self-scanning. And how store management and employees experience that the self-scanning ability is received by their respective consumers. Several open individual interviews were …
Magisteruppsats · Lunds universitet
… att formulera sina behov och krav på ett bättre sätt. Detta kan uppnås med IT Service Management och vi utförde en kvalitativ undersökning med hjälp av semistrukturerade intervjuer angående hur IT Service Management införs med hjälp av det praktiska ramverket ITIL i tre …
analys och förslag baserat på Service Management Systemet
Examensarbete · SLU
Title: Nelson Garden AB ? Analysis and recommendations based upon the Service Management System Course: Business Leadership within horticulture and agriculture. Author: Annika Kirilov Tutor: Carl-Johan Asplund Examiner: Anders Kristoffersson, lecturer within business economics …
Shared Service inom den offentliga sektorn i ett New Public Management perspektiv
Magisteruppsats · Uppsala universitet
Denna uppsats handlar om hur Shared service (SS) inom den offentliga sektorn kan ses som en del av New Public Management (NPM). SS har beskrivits som ett verktyg för att uppnå de egenskaper som karaktäriserats som NPM, och denna uppsats syftar till att se ifall användandet av …
Kandidatuppsats · Linnéuniversitetet
The purpose of this study is to analyze and specify the characteristics of servicescapes in the hotel industry and its role when building a brand. Further, the aim is to put forward how Management in this sector strategically utilizes the location to manage the staff in order to …