Uppsatser om it service management
761 uppsatser · sida 48 av 51
En idé som speglar samhället
Magisteruppsats · Linnéuniversitetet
… limited resources and the concept of quality becoming a part of the Social Services Act. The municipal care of the elderly tried to apply a quality control system not designed for a human service organization. In order to succeed it tried to make the idea concrete and …
Kandidatuppsats · Högskolan i Halmstad
… working conditions. Questions that were answered were how the leaders in the service influence and control the employees' working conditions. Also how the communication strategies are designed to facilitate the work towards common goals, when tasks are not limited to the …
bidrag till ett kvalitetsbedömningssystem
Kandidatuppsats · Högskolan Kristianstad
… a complex concept consisting of different parts, where the food, atmosphere, service, together form the meal quality. The semi-structured interviews and the inquiry form, have given an indication of the preschool work with quality in the meal activities and it shows that on a …
En studie kring pedagogiskt ledarskap på distans
Magisteruppsats · Uppsala universitet
… kinds of companies and see if IT-businesses differ from producing- or service companies. The communication strategies that were used was something I found interesting and is probably something you can look more into, for example when you use what tool for communication. I think …
En kvalitativ studie om personalstyrning på Apoteket AB
Kandidatuppsats · Uppsala universitet
… är Hochschilds (1983) teori om emotional labor, vilken handlar om hur serviceinriktade organisationer använder sig av medarbetares känslor och emotioner som en resurs. Resultatet i studien visar att Apoteket AB har för avsikt att implementera ett mer kundorienterat arbetssätt …
Rymdskepp på uppdrag för att befolka nya världar : En studie av svenska tjänstedesignbyråers konkurrenssituation och dess framtidsutsikter
Examensarbete, avancerad nivå · Umeå universitet
… innehållandes aktörer som erbjuder konsulttjänster inom tjänstedesign, eller service design som det heter på engelska. Doberman, Transformator och Veryday omnämns bland andra som de mer etablerade aktörerna inom tjänstedesign i Sverige. Under de senaste tio åren har begreppet …
Kandidatuppsats · Högskolan på Gotland
… Silva and Fernandes (2010), relationship marketing, or customer relationship management, is a strategy practiced by banks in which they sometimes use technology as a tool. However, a lack of awareness and knowledge among the customers can lead to misuse of the tools. Among other …
<em>En kvalitativ studie om myndighetsutövande socialarbetares förhållningssätt till synen på normalitet i relation till funktionsnedsättning över tid.</em>
Kandidatuppsats · Linnéuniversitetet
… with the role of changes in society, as LSS (Act concerning Support and Service for Disabled), user influence and the principle of normalization had in this context. The material has been collected through a qualitative method with semi-structured interviews which were held with …
En kvalitativ studie avhur individer och organisationer hanterar sökandet efter medarbetare/arbetsgivare och hur rekryterare skapar matchning
Masteruppsats · Umeå universitet
… parties. The study was conducted on behalf of a recruitment agency that offers services in recruiting and staffing for organizations in communication and marketing. The empirical material consists of ten qualitative interviews from three different perspectives on the labor …
Ett webbgränssnitt för hantering av artikelinformation
Kandidatuppsats · Karlstads universitet
… and was acquired by Prevas AB in 2004. The GCM application relies on the services provided by the organization GS1, which supplies global specifications and validations for trade items across several sectors. GCM is updated regularly due to the frequent changes in specifications …
Kandidatuppsats · KTH
Kontanter har använts i flera århundranden och är ett sedvanligt betalningsmedel mellan privatpersoner och på inköpsstället. I takt med teknikens framfart har alltfler betalningsmedel utvecklats och anpassats till marknaden. Idag sker cirka 70 procent av alla köp i butik med …
en studie av effekter på växthusgasutsläpp och kostnader
Examensarbete, avancerad nivå
… in Kista produce around 100 tons of ground coffee waste. The companies Coor Service Management, Löfbergs Lila and Selecta are all responsible for different stages in the logistical chain in delivering coffee and, together with Ericsson, they want to increase their environmental …
Avvägningar för onlinebutiker inom mode
Kandidatuppsats · Södertörns högskola
… a finite period of time with a start and a finish to create a unique product, service, or result. Science shows that time limitation has an impact on humans to perform under pressure, which challanges the contributor to deliver. This report contains an examination about project …
Bravida Filial Uppsala
Masteruppsats · Uppsala universitet
… is Scandinavia's largest supplier of installations and provides specialist services in electrical installations (heating and sanitation), and ventilation. Mahdi Bawaqneh's task was to investigate where, how and why wastage occurs in the company's projects and how to prevent such …
Magisteruppsats · Göteborgs universitet · 2013
… The work material has then been analyzed using Implementation Theory, Human Service Organization Theory and theories on breaking up. The study showed that all respondents were motivated to perform the changes, but also that there were significant differences between the groups? …