346 uppsatser · sida 4 av 24
En övergripande studie om hur små och medelstora företag flyttar kundorderpunkten och går mot mer kundanpassning.
… small and medium-sized enterprises (SMEs) have to consider, in moving their customer order decoupling point (CODP) further from the customer, thereby becoming more customized. The study also investigate whether SMEs and larger enterprises differ in the strategic questions …
En fallstudie inom den svenska dagligvaruhandeln
… question then becomes, which strategies will be successful and lead to higher customer loyalty. Problem: Are the traditional grocery stores using strategies that can compete in addition to pricing and will those strategies lead to long-term survival? Objective: Is to analyse and …
Image, lojalitet och relationer.
… study is to clarify and analyze the servicescapes impact on brand image and customer loyalty among general dealers. The research question that we have used in the study is what characterizes the connection between the servicescape and the possibility to maintain and strengthen …
drivkrafter idag och i framtiden
… work, also have printing offices that take orders from external clients. These customers have shown to be one of the reasons for pursuing the environmental work within these two companies. Norrtelje Tidning also has a documented environmental work but they print their paper in a …
… the market-place is becoming ever tougher. To gain the long-term confidence of customers, not only the best businesses, but also the best supply chains are required. Volvo Cars is experiencing a changing competitive situation and their retailers are having trouble stocking the …
En diskursanalys
… features of ´quality´ and ´culture´ have been downplayed and replaced by a ´customer’s service view´ on how and why fiction should be mediated to the public. The methodological and theoretical perspective in this thesis is led by the understanding of the discourse analysis in …
småföretagens rörlighet på den gotländska bankmarknaden
… which barriers that could affect the mobility among small enterprise bank customers on the bank market. To identify the barriers, the study was carried out partly by a quantitative survey with 33 small business owners respondents located at three different concentrated small …
En studie av miljöcertifieringars värde och utveckling i den svenska bygg- och fastighetssektorn<em> </em>
… country. Environmental certifications are market-driven regulations, based on customer demand driving companies to conduct their operations in a sustainable way. According to Auld, Bernstein and Cashore (2008), the certification systems differs from other forms of CSR because …
… The second dimension concerns the relation between service worker and customer, from the view of the service worker. The third dimension problematizes how service workers experience efficiency.I have interviewed three call center customer workers and two hotel receptionists …
En fallstudie av svenska storbanker i Karlstads kommun
… development of the service range the individual broker must obtain good customer diligence to determine the demand that exists locally.
… development of the service range the individual broker must obtain good customer diligence to determine the demand that exists locally.
… has today been increased with the aid of added values, so as good service and customer care. The real-estate owners take an active interest in the tenant’s activity and works with getups replies, adapted to environmental demand solutions. The most common request to environmental …
… use these service quality factors in a better way and should try to meet their customers? demands even better.
En undersökning om efterfrågan på miljövänliga transporter
… the demand for this type of services and what is perceived as important by the customers. Originality/value: There is a lack of earlier studies that mainly focus on the demand of more environmentally friendly transport services. Therefore a study of this kind is important to …
… commercialization are its characteristics. However, no real demand from the customers? point of view has been made visible. If the right business model could be connected to the right product nanocellulose will surely be successful. Maybe, it is too early to determine how big …
