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The ski resort is a business unlike any other. While providing the customer with a service, it produces the service in a manner that in many respects resemble the traditional producing company. Therefore, since the challenges facing the ski resort are a mixture of what can be …
En studie som presenterar alternativa marknadsföringsåtgärder
… is based on data collected through a primary semi-structured interview with a company active in the corporate information industry which also provides a RFQ service. We have also conducted ten structured interviews with companies who have used the services provided by the …
en studie om vilken påverkan de demografiska aspekterna har på kundens lojalitet mot sin bank.
… processed in order to test if there is a significant difference in loyalty within the various demographic aspects. According to this study, we could not find any differences in the demographic aspects. However, we were able to find small differences in the mean values ??between …
En jämförande studie mellan nyöppnad och löpande verksamhet
… everyone in the organization can be participants. All the hotels are working with customer surveys for quality assurance. This shows that the customer is in focus and due to this the hotels can develop the service and quality. During the opening process of all the hotels in the …
… Management (CRM) of Quicknet AB works and if their customers are satisfied with it. During this investigation I tried to see if the customers had a need for taking the CRM and use a tool called Social CRM. The report will conclude if the clients of Quicknet think that there is …
… The second qualitative study is complementary and based on interviews with randomly chosen customers that have responded to several questions regarding their price information search, shopping knowledge and experiences. Previous research and academic studies on the subject are …
… relatively little to improve their marketing communications to customers with the help of their staff. The study also determines how companies should use the theory depending on awareness around their own brand. With the use of different scenarios, this study examines how …
En studie om Ja?rbo Garns kommunikation med sina kunder och a?terförsa?ljare
… based on the theories of Steinar Kvale and Jan Trost. The interviews was done with representatives from Ja?rbo Garn and their retailers. Surveys was sent out to the companys potential customers. The result shows that Ja?rbo Garn have a good relationship with their retailers, who …
… large part of the market. The authors have also decided to conduct interviews with an online travel agency and one travel company that works with marketing for travel agencies. The tour operators in Stockholm mainly use relationship marketing as a primary strategy for …
: Pedagogernas och logopedernas arbete med att utveckla språket hos barn med språksvårigheter
… through help in existing theories. This results in a customer portal with the main purpose to provide help in handling orders with errors, and several routines recommended to Exacta Distributionscenter.
med stöd i erkända felhanteringsprocesser
… through help in existing theories. This results in a customer portal with the main purpose to provide help in handling orders with errors, and several routines recommended to Exacta Distributionscenter.
… companieshas got a Facebook page and through it, they can easily communicate with their customers.Customer support is one of the communication forms that Facebook is used for.1A questionnaire that received a hundred responses together with a survey of the differentFacebook pages …
… development and efficiency of a free starter package for expectant parents with useful content consisting of useful products for both before and after childbirth. Areas that have been investigated include packaging development, service design and appropriate content for the …
En Intervju- och Litteraturstudie
… The customer demand for ecological products has increased in recent years, within the garden industry this mainly concerns herbs and other edible plants. The organic trend is increasing and more people are aware of the environment and want to take responsibility for it through …
… between customer and cloud service provider??We conducted a qualitative study with people from three large companies related to cloudservices and literature into topics that we considered relevant (cloud, law, informationsecurity and trust). The purpose of this study is to show …
