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En fallstudie av Sala Sparbank
Titel: Missnöjeshantering i banker - En fallstudie av Sala Sparbank Seminariedatum: 19 januari, 2012 Institution: Akademin för hållbar samhälls- och teknikutveckling, Mälardalens Högskola Nivå: Magisteruppsats i företagsekonomi, 15 hp Författare: Odhiambo Opee och Charlotte …
en studie av kritiska framgångsfaktorer för mindre företag ur ett globalt perspektiv
… all processes, choice of certification body, formalised system for monitoring complaints, internal and external customer focus, positive attitude towards ISO 9000 among employees, focus on error prevention and being able to present ISO 9000 in an easy manner to the employees …
… application to make it compatible with newer operating systems, as well some complaints regarding frequently re-appearing error-messages in the system. Södra should also offer additional education to the transporters concerning the practical usage of the system. Finally, it is …
Hur skyddet ser ut i Sverige och vad arbetsgivare kan göra för att förhindra diskriminerande rekryteringar
… employment market. The Ombudsman against Ethnic Discrimination received 154 complaints relating to discrimination due to ethnicity in the working life in 2012. In addition, reported unemployment rates in Sweden differ markedly between native-born and foreign-born. The purpose of …
Petitioner och JO-anmälningar som politiskt deltagande i Tyskland och Sverige
… for purposes of control and proposition. Both institutions deal with complaints but the PC also deals with propositions for legislation, making the institution more versatile. The PO deals with more cases than the PC and has more far-reaching competences and areas of inspection …
… the DCFR that is most advantageous complaint claims for the buyer regarding complaints of agricultural products. The paper will discuss and compare the complaint rules in KöpL, CISG and the DCFR about the risk of agriculture products, the buyer's duty, the buyer’s complaint …
… with clamping of inserts with U-holes in their tool holder. According to the complaints, the inserts could not be properly clamped or could fracture when clamped. A study has shown that variations in clamping behaviour are mainly depending by the position of the screw hole in …
Byggledarens roll som intern kommunikatör
… in Sweden have for recent years seen an increase in the numbers of warranty complaints associated with the market of resident buildings and the cost for this has been measured to over 1.2 billion SEK per year. Working with poor quality cost as a way of creating insight about …
… in Sweden have for recent years seen an increase in the numbers of warranty complaints associated with the market of resident buildings and the cost for this has been measured to over 1.2 billion SEK per year. Working with poor quality cost as a way of creating insight about …
En kritisk diskursanalys av tidningsartiklar
… We found social services mentioned in contexts involving money, resources, complaints, cooperation, collaboration, support, routines and responsibilities. The social services was briefly depicted, descriptions of their work was often omitted. The descriptions we found was often …
… turfs fields.The majority of the surveyed municipalities have not received any complaints regardingartificial turf fields (regarding human health and the surrounding environment).Artificial turf fields do not cause any negative impact on the surrounding infrastructuresuch as the …
En granskning av Arbetsdomstolens praxis gällande etnisk diskriminering
… and job seekers. Swedish authorities also receive a substantial amount of complaints concerning ethnic discrimination in the workplace every year and there are volumes of research showing structural injustices related to discrimination. Despite these facts few employers have so …
… revealed in connection with the operational optimization. However, there are complaints in Ludvika of low temperatures, but it is caused the target temperature being set too low by the municipality. Insurance is only marginally affected, and only when damage prevention measures …
… revealed in connection with the operational optimization. However, there are complaints in Ludvika of low temperatures, but it is caused the target temperature being set too low by the municipality. Insurance is only marginally affected, and only when damage prevention measures …
… revealed in connection with the operational optimization. However, there are complaints in Ludvika of low temperatures, but it is caused the target temperature being set too low by the municipality. Insurance is only marginally affected, and only when damage prevention measures …
