Val av outsourcing-leverantör. En fallbaserad studie av hur organisationer väljer outsourcing leverantör.
This report explores how organizations act when they are choosing an Outsourcing supplier. The study was conducted through multiple interviews with managers of different organizations. The data from those interviews was then analyzed through the use of two theoretical models. Our findings indicate that most organizations share the same base factors (qualifiers) when selecting an Outsourcing supplier. What therefore become crucial are the key factors that the Organizations see as Order winning factors. These factors wary from organization to organization it is therefore essential for a Outsourcing supplier to be able to identify these factors in every organization they intend to do business with.