Utvärdering av personalutbildning
En studie om organisationers utvärdering av utbildningsprogram
E-learningHuman Resource DevelopmentHuman Resource ManagementReturn On InvestmentPhillips ModelTraining and Development ProgramsEvaluationE-learningHuman Resource DevelopmentHuman Resource ManagementReturn On InvestmentPhillips modellUtbildningsprogramUtvärdering
This study examines how and why organizations evaluate training and development within the organizations. The study has a qualitative approach based on semi-structured interviews, with office and organization development managers. The purpose of the study is to contribute with knowledge about how three large Swedish organizations evaluates training and development programs for staff members. Another purpose is to describe why the organizations evaluate training and development programs and to research if there is a further need to develop the organization evaluation methods. Therefore the research questions are Why and how do organizations evaluate training programs? What further need is there to develop organizations evaluation methods?The conclusion of this study shows that evaluation of the training and development programs are not a high priority among the selected organizations. Although the organizations believe that evaluation on training and development programs may exhibit legitimacy to their customers and improve future training and development programs, the selected organization chooses to focus more on developing and implementing the training programs. This results in difficulties for the organization to comprehend exactly how programs affect the organizations. Therefor proper evaluations methods could help the selected organizations to create more profitable programs.