Resursrelaterad informationshantering i uthyrningsverksamheter
En studie av verksamhetsstödjande IT-system och identifikationsteknologier
The management of assets in organisations today can be a challenging task and optimising their usage is critical to ensure maximum profit. For rental businesses offering tangible products efficient management of movable assets are an essential part of the business strategy. The main purpose of this study is to investigate how asset management and asset information management can be carried out in rental businesses and in what ways information technology can support it. By doing a literature review combined with a case study where three rental businesses and their use of information technology were examined we could identify several important aspects regarding asset information management. The results we have found is that rental businesses with a high degree of digitization in existing asset information management systems are able to rationalize existing work processes, which in some ways changes the roles of employees. Our research also shows that use of identification technologies may contribute to making organisations less dependent on personnel. The study concludes with some recommendations for further research.