Patienters upplevelser vid tandhygienistbehandling på Högskolan Kristianstad
En enkätstudie
EnkätundersökningTandhygieniststudentPatientmottagningOmhändertagandeTandvårdsreform/kostnaderKvalitetKommunikation.
The aim of the study was to describe how patients experienced communication, treatment and costs at the dental hygienist program at Högskolan Kristianstad. The study was based on a questionnaire that was made at the patient clinic. The questionnaire was conducted by the treating dental hygienist student after the treatment. The questionnaire was answered in the waiting room. Collection of the material occurred during the month of March in 2009. There were totally 111 patients that participated in this study. The results of the study showed that 92.8% of patients thought that the atmosphere at the reception was calm and efficient. More than two thirds of the participating patients (63.1%) felt very safe in the treatment chair. 81.1% of the patients that participated in this study thought that they got very good treatment by the dental hygienist student. The majority of the participated patients (59.5%) also considered the price for the treatment as reasonable. The conclusion of this study is that the majority of the patients have a positive attitude in terms of communication, treatment and price towards the patient clinic at Högskolan Kristianstad.