När ett företag ska kommunicera
En explorativ fallstudie kring hur en kravspecifikation tas fram i syfte att välja ett internkommunikationssystem
The importance of internal communication within companies has increased in recent years. However, there are still a number of companies that are not adapted to the modern world and the new modes of communication the Internet provides. This study evaluates the internal communication of a medium sized company by holding semistructured interviews with the employees. The goal of the interviews was to develop a requirement specification. This requirement specification was later used as the basis to analyze possible aids for the internal communication of the company. These aids were various internal communication system which in different ways highlighted just communication. The criteria for the systems were that they would match the requirement specification list of primary functions fully, and that the list of secondary functions was matched when it was possible.