Lyssna även på mig! En litteraturstudie om hur närstående till personer med demenssjukdom upplever vårdpersonalen och relationen till dem.
The aim of the literature review was to investigate how relatives to a person suffering from dementia, in institution, experienced the nursing hom staff and the relation to them. The study was based on eight scientific articles. The result gave thirteen themes, that showed that relatives experienced the nursing home staff having a hard work under pressure. They were nice but without knowledge. The relatives experienced that the nursing home staff didn´t see or hear them and gave no confidence. Some of them experienced that the nursing home staff was distant and the communication was limited. The experienced as well the nursing home staff not to allow them to take part in the nursing. Further on the relatives described that they experienced the relation with the nursing home staff as conventional, carative, competitive or collarborative. The conclusion was that the nursing home staff should try to give time, make contact actively, have an open communication and listen actively to the relatives. The nursing home staff should allow the relatives to take part in the nursing and regularly invite them to meetings and by that create a good relation with the relatives.