Köpa konsulter via konsult, en tuff match för bemanningsbranschen -Fallstudie av konsultmäklares förmåga att matcha bemanningskonsulter med konsultuppdrag
During the last two decades, temporary staffing has been the fastest growing industry in Sweden. The latest development within this industry is the integration of third-party providers of temporary staffing. Client organizations outsource the process of recruiting temporary workers to intermediaries with procurement management expertise. The concept is called Vendor Management Services (VMS) and aims to standardize decision-making and lower costs through improved efficiency. However, studies have shown that VMS intermediary functions have negative impact on placement matching. This case study further investigates VMS provider's ability to handle these negative consequences and deliver 'person-organization' fit. The findings reveal that although VMS have trouble matching tacit knowledge, customized placement matching might still be achievable if VMS providers invest in close relationships with the clients.