Kontext, utvärdering och användarupplevelse
En studie om kontextens påverkan på användarnas respons vid utvärdering av användarupplevelse
In this paper we explore the relations between context and feedback generated in three user-centered evaluations of a flash-based game. Whether it?s the social context, the physical context or the degree of intrusion from the evaluator, they all contribute to the quality of the feedback received. The selection of test subjects is a narrow process, which gives the above mentioned factors different meaning. Contextual factors have shown to influence the feedback given within both usability and user-experience. The difference in feedback given to user-experience however, was shown to be influenced mostly by the social context where the selection of test-subjects and degree of involvement from the evaluator are key factors to the subjects. The test-subjects might not express vital thoughts because they don?t want to criticize the designer or intrude on the design, nor do they want to appear stupid when something is not understood.