Intranät En kommunikationskanal för alla?
ArbetsvetenskapHuman work science - generalDatavetenskapComputer science - generalIntranetInformationCommunicationField studiesSolutions
Intranet is today a common technical groupware to communicate in many
organisations. People can interact through the Intranet and communicate within
the organization and get relevant information according to their workplace. It
can be difficult to get everybody to use the Intranet as an information- and
communication tool. This causes problems when people want to reach out with
information. With these thoughts we entered our work at Luftfartsverket at
Arlanda airport. The main goal for us has been to find out how they reach out
with information in a large company where there are many different employees
with different work situations. We choose to be in a department where the
computer is not used in their daily work situations. The reason for our choice
of department was because the problem of information is most common where the
computer is not used as a natural extension of their work situations. We have
also focused on how the employees get information today, and which ways they
appreciate the most. To find out the reasons why the Intranet is not used as
much as the head of department wishes, we have used several qualitative methods
such as interviews, mock-up, Future Workshop etc. From the reflections and
results of our methods we have found several solutions on how the presentation
of the information can be improved.