Instruktionsfilm på smartphones
En studie kring upplevelsen av video via smartphones som inlärningsverktyg för praktiska färdigheter
User-experienceUXMobile learningM-learningSmartphonesAnvändarupplevelseMobil inlärningSmartphonesVideoinstuktioner
This study examined how users interact with a smartphone while in a learning situation based on videos via smartphones as a learning tool, and how this interaction and phenomena is experienced. The five test subject were separately given the same task that they were to solve using video instructions that were picked out and given to them. After finishing the task the subjects were observed while they demonstrated how they completed the task. After the observation the subject were interviewed using semi-structured interviews. The results show that the user experience of this phenomena is based on more pragmatic values than we could find in earlier studies, i.e. simplicity and functionality. We found that people in an older generation, age 50-60, had a more positive experience and view on mobile learning as a whole than what was stated in earlier studies. It also shows that the actual interaction with the smartphone during the task was minimal and only used to solve problems with the interaction such as bad image, bad sound or instructions going to fast. We believe that these results can be used in further studies on user experience and mobile learning and also for the designing of new products.