Information Audit en informationsgranskning vid Borås Stads äldre- och handikappomsorg inom kommundel Centrum.
An information audit identifies, among other things, organizations information resources, the information flow and the needs of the information users. The purpose of this masters thesis was to describe the management of information within a local unit of Borås municipality by putting an information audit-method in practice. The focus was on three issues: What information needs could be seen in the organization? How does the information flow through the organization? How does Sugan Henczels seven-stage model serve as a tool to map the management of information within the local unit? The study only described the situation at a certain time at the chosen organization. The seven-stage information audit model was revised and adjusted to the studied organization by only carrying out four of the seven steps: Planning, Data collection, Data analysis and Data evaluation. A total of seven semi-structured interviews were conducted. The respondents answers from the interviews were analysed and evaluated and the findings were presented and discussed. Their information needs were mainly focused on the elderly patients and nearly everybody thought the information was easy to find. Change in the strategic level in the organization and the experienced employees were considered to be the main factors for the satisfactory management of information. The flow of information through the different levels in the organization was regarded as sufficient, but could be optimised by a few adjustments. Henczels model for the information audit was considered a necessary instrument to conduct this study. The method provided structure to the study and guided me in the right directions.