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Från digitalt utanförskap till digital gemenskap

En hypotetisk väg till digital gemenskap


We are in an emerging digital society where we are increasingly dependent on the mastery of IT and digital technologies to better carry out our everyday tasks. They cover everything from keeping in touch with family and friends to pay bills and declare. At the same time there are those who have not learned how to use the new technology and live their lives outside of the digital society. What happens to these people, in a society that is becoming increasingly digitized? Do they take harm by being in digital exclusion? It looks like this are issues that will not become less important as digital technology constantly changes. Technology of the future will be equally undesirable for tomorrow's elderly as today's technology is undesirable for today?s elderly.This research report looks at how to find a way to get those who involuntary find themselves in digital isolation to get an entry to digital use and become part of the digital society. The report makes use of the Technology Acceptance Model (TAM) and Senior Technology Acceptance & Adoption Model (STAM), models developed to predict whether users will accept or reject a system, to find out how you may be able to get users to want to use and learn a system.In a study reminiscent of an experiment in which four participants with low experience in IT use has been testing a simple Content Management System (CMS), and started to use IT in their work, this report concludes that there are tendencies showing that workplace could be an interesting entrance when you are trying to create an interest in IT and digital technology in those who are in the digital exclusion.

Författare

André Eberhardson Karlsson

Lärosäte och institution

Umeå universitet/Institutionen för informatik

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