Förra säsongen, hur gjorde vi då?
en studie om hur ett säsongsbaserat företag tar tillvara på anställdas kunskap och blir en lärande organisation
Learning organizationSkiStarSkistarshopSeasonal workSeasonal-based companyKnowledgeExperience exchangeLärande organisationSkiStarSkiStarshopSäsongsarbeteSäsongsbaserade företagKunskapsutbyteErfarenhetsutbyte
The purpose of this study is to describe if and how a seasonal based company named SkiStar, learns through the exchange of experience and knowledge. We have analyzed gathered qualitative and empirical data to explore this subject. We conducted three semi-structured group interviews with employees from the SkiStarshop division. They described their routines and procedures in SkiStarshop. The collected data was processed and analyzed through our theoretical framework. This framework consisted of research and theoretical presentations of the concepts: seasonal work, learning organization, single- and double-loop learning, mental models, shared visions and corporate amnesia. In conclusion this division, within this seasonal based company, was to some degree successful in acquiring and transmitting the employee?s knowledge and experience to next season?s employees. However, we found that the studied division?s transfer of knowledge and experience to other separate divisions within SkiStar was limited. Our final result is that this company has qualities of a learning organization with improvement potential in this same area.