En Kommunikations Illustration
Interaktionen mellan deltagare i ledarlösa samarbeten
Purpose: The objective of this study is to illustrate how participants in leaderless based projects communicate with each other. Several studies have focused on technology-supported projects, such as open source projects, with an established project manager and goal. There is a lack, to the best of our knowledge, in studies that deal with the communication pattern in a leaderless computer supported collaborative project.Method: We have chosen to use a quantitative method where we systematically group several messages according to their content. This method was used in a similar study to illustrate the communication between participants involved in an open source project. We have taken the same Kripendorff based method and adapted it to our study by adding more descriptive variables.Theoretical perspectives: Manuel Castell discusses the aspects of a new communication power that is rooted in the individual as part of a larger creative audience. The collaborative works we have studies are prime examples of how the creative audience works together and of mass self?communication. In order to analyze the potential motivations behind the participant?s involvement in these collaborative works, we have adopted the ideas of Preece and Shneidermans frame theory. They have identified 4 major roles in most onlinebased co?operations and refer to them as reader, contributor, collaborator and leader.Result: Our results show that the communication in computer supported collaborative works is characterized by positive and energetic communication. The participants are all involved by their own will; they contribute because they want to. We believe this to be the major factor influencing the flow and form of communication between the participants. The majority of posts are comments to other participants or contributing posts that add to the progression of the discourse. We also have reason to believe that the use of smileys and embedded pictures is related to the tools available to the participants; the quicker and easier it is to add a picture the more likely the participants will use these tools.