Att möta den som ropar högst
En studie om biståndshandläggares bemötande av demenssjuka individer
The Swedish population is getting older and more elderly will continue to be in need ofsupport from the community to meet their everyday lives. As the population gets olderdementia also increases the spread in the country. Because of this more people withdementia will be in need of help in their everyday lives. This will increase the demandson elderly care in the municipalities where they have to offer good care. As moreindividuals suffering from dementia will be in need of help in their daily lives aid officers'encounters with people suffering from dementia and their relatives or any representativesbecome more common.The study had as objective to study aid officer's reasoning on the treatment of dementedindividuals in need of help. A aid officer's perspective characterizes thus the study. In theprocess of analyzing the results of the study used a theoretical framework which includedtheories street level bureaucracy, categorization and "nets of accountability".To examine the aid administrator's treatment of individuals with dementia a qualitativestudy was conducted in which four professional assistance officer from municipalities incentral Sweden were interviewed.The study indicates that there is a picture of how a good treatment of dementedindividuals should be designed and achieved but that there are several factors leading tothe aid administrator's treatment of demented individuals are affected. Factors that appearto affect the hospitality is the organization's expectations, the network around thedemented person and the expectations of the individual. The study also indicatesshortcomings in the fulfillment of certain criteria that assistance officer in Sweden toachieve. Mainly, we are then on the achievement of self-determination principle.Keywords: Dementia, treatment, assistance officer, street level bureaucrats, selfdeterminationprinciple.