The main purpose of this essay is to through theories about internal communication, channels to communicate through and change management study how these can be related to the processes at the Swedish Consumer Agency due to its future relocation. The main question within this essay is therefore:- How has the internal communication and the change management at the Swedish Consumer Agency developed in comparison with the prescribed theories?This essay is divided into three different parts (ideal, reality, ideal/reality) which can be derived to the essays theory, result and analysis chapters. The theories are the ideal while the result describes the internal communication and the change management during the process (the reality). In the analysis chapter, the ideal and the reality are compared to distinguish how the reality has been working in comparison to the ideal.The internal communication has mainly been distinguished through the authority?s intranet and the information communicated has comparatively been fast, open, objective and reliable.

Uppkomsten av NOSAM har sin grund i att dagens moderna samhällsutveckling mer eller mindre tvingar regioner att samarbeta för att stärka sin attraktionskraft gentemot omvärlden. Helt enkelt en ökad konkurrens. NOSAM innefattar ett regionalt område med tio olika medlemskommuner och befinner sig i en region som under de senaste 15 åren, mycket på grund av brobygget, genomgått en rad förändringar. För att kunna arbeta mot de omgivande regionala krafterna och öka sin attraktivitet har således ett samarbete skapats. Fördelen med nätverkssamarbete är att de, genom sina olika kompetenser, kan lösa uppgifter både på ett billigare och effektivare sätt.