Abstract This essay is written to answer the questions of why, how and against who employees in the service sector use humour, charm and flirt in the interaction with their customers. The service management research is quite extensive, but despite this the research partly misses studies around why employees tend to act in certain ways while interacting with their customers. To understand the reasons of why they act in these particular ways, we need to know which factors that can be crucial when it comes to the employees? behaviour in these situations. By knowing the underlying reasons of using a special way to communicate with customers, it is much easier to achieve a clearer overview of the subject.

A change has occurred in terms of recruitment to teacher education. From having been an educationof high status and reputation, a reduced application rate has led to lower admission requirementsand thus that students with much lower educational qualifications entering, which in turn means thatthe education status and reputation have been reduced significantly. Mathematics, on the other hand,has always been a topic of high status and reputation. Although there are few students who chooseto study to be a mathematics teacher. By conducting a survey of students on teacher educationtoday, both with mathematics and other approaches, I wanted to get answers to my questions aboutwhat influences students' choice of education: who are the students studying to be teachers inmathematics? Do they distinguish themselves from the student teachers who studies to be teachersin other subject specializations? Pierre Bourdieu's sociological ideas about cultural capitaltransmitted from parent to child constitute the theoretical framework of the study.Early in the study, I noticed that there is a difference between students studying to be a teacher inpreschool, primary or middle school and them studying to be a teacher in secondary and highschool, especially in terms of the mathematics student teachers.

Det här kandidatarbetet kommer framförallt att beröra filmtekniken, Matte Painting, men vi kommer även röra oss runt omkring ämnet och presentera andra delar från filmproduktionen och framförallt postproduktionen för att lättare kunna sätta Matte Painting i ett relevant sammanhang. Vi jämför Matte Painting med en teaterkuliss, en bakgrund som på nära håll eller ses från fel vinkel kan bryta illusionen av att det är en verklig miljö. Vi undersöker och presenterar hur man kan bygga upp en digitalt skapad Matte Painting som möjliggör att inte behöva åka land och rike runt efter den idealiska filmplatsen, utan kan spela in filmscenen i en studiomiljö. Vi analyserar existerande filmscener som har använt sig av Matte Painting, gör jämförelser mellan olika användningsområden för Matte Painting samt diskuterar fram en slutsats som besvarar vår frågeställning: ?Hur har utvecklingen av filmtekniken, Matte Painting, sett ut och hur kan man tillämpa en digital Matte Paint i postproduktion för att förstärka helhetsupplevelsen av en filmscen?? --- This thesis will primarily concern the film technique, Matte Painting, but we will also roam around the subject and introduce other elements of the film production, and above all post production for ease of putting Matte Painting in a relevant context.

The purpose of my study is to highlight how children at preschool are affected by adult?s awareness of norms and interpretations of masculinity and femininity. The essay shows examples of boys? and girls´ expectations of each other and the preconceived notions of what boys and girls should or can do, and how we pedagogues relate to this matter. One example is about an encounter with a mother, where we have different opinions about her son´s wishes to be Lucia instead of Santa Claus.

Det här kandidatarbetet kommer framförallt att beröra filmtekniken, Matte Painting, men vi kommer även röra oss runt omkring ämnet och presentera andra delar från filmproduktionen och framförallt postproduktionen för att lättare kunna sätta Matte Painting i ett relevant sammanhang. Vi jämför Matte Painting med en teaterkuliss, en bakgrund som på nära håll eller ses från fel vinkel kan bryta illusionen av att det är en verklig miljö. Vi undersöker och presenterar hur man kan bygga upp en digitalt skapad Matte Painting som möjliggör att inte behöva åka land och rike runt efter den idealiska filmplatsen, utan kan spela in filmscenen i en studiomiljö. Vi analyserar existerande filmscener som har använt sig av Matte Painting, gör jämförelser mellan olika användningsområden för Matte Painting samt diskuterar fram en slutsats som besvarar vår frågeställning: ?Hur har utvecklingen av filmtekniken, Matte Painting, sett ut och hur kan man tillämpa en digital Matte Paint i postproduktion för att förstärka helhetsupplevelsen av en filmscen?? --- This thesis will primarily concern the film technique, Matte Painting, but we will also roam around the subject and introduce other elements of the film production, and above all post production for ease of putting Matte Painting in a relevant context. We compare Matte Painting with a theatrical backdrop, a background that closely or viewed from the wrong angle can break the illusion that it is a real world environment. We will investigate and present how to build a digitally created Matte Painting that enables not having to travel across the country for the ideal film location, but can shoot the scene in a studio environment. We analyze existing film scenes that have made use of Matte Painting, making comparisons between different uses for Matte painting and discuss a conclusion that answers our main question: "How has the evolution of the film technology, Matte Painting, looked like and how you can apply a digital matte paint in post production to enhance the overall experience of a movie scene?".

Services, no matter if they are established on the market or not, are often problematic since they are difficult to define for the customer. An example of such services is an real estate agent offers his or her service when it comes to all types of real estate. The purpose of the intermediation is to sell a costumers real estate to a buyer and act arbitrator between the two parties, this means that good communication is very important. To pin down what the service is all about and to know how to communicate is essential. When it comes to land and forest holding a special need of knowledge and experience is needed to be able to act professionally.

Background and Introduction: Environmental report drew attention in the 1980s when the Va?rldskommissionen fo?r miljo? och utveckling received a mandate from the FN to investigate the relationship between economic development and environmental degradation. In connection with this, although sustainability a new item for many businesses. But to say exactly what sustainability is all about is very difficult. In 1996 the then Government Redovisningskommissionen a study on the introduction of an amendment to the Annual Accounts Act, which would force companies to report on environmental issues in their annual or consolidated accounts.

Level: Thesis in Business AdministrationDate: 20009-06-11Authors: Anders Johansson & Johan MyhrE-mail: anders@clubsilk.nu,  johan@clubsilk.nuTutor: Mona AnderssonTitle: Company valuation according to Value Based Management ? application to SkiStarProblem: Different operators constantly supervise Companies listed at the stockmarket. The stock exchange market is continuously updating the companie?s present value and their forecasted value. It is important that the companies are able to communicate with the market so that the stockvalue reflects the real value of the company.

The municipality of Sandviken is in a state of strong growth. This affects the need for more hotel rooms in Sandviken, in a way that it?s profitable to invest in a new hotel. Sandvikens largest company, the steal industry Sandvik AB, grows just like Sandviken, and have great influence on the need of more hotel rooms. Today there are three hotels placed in Sandviken, and these hotels aren?t enough when the pressure of hotel guests is at its top.The purpose with the project was to analyse the criteria?s that are important for localization of a new hotel in the Sandviken, and to clarify what kind of hotel Sandviken is in need of.

Particular to the cat among our pets is its´ unique nutritional needs and metabolism. The cat cannot produce some nutrients by themselves and must get them through their diet. This means that the cat quickly can suffer from various diseases unless the nutritional needs are covered. In those cases where man is completely in control of the cat?s diet, the right knowledge is crucial for the cat?s wellbeing.

The main purpose of this essay is to interpret possible pattern in social extraction, among future male elementary school teachers, at Karlstads elementary school teachers seminar over time. The questions that intend to concrete the purpose, and describe the possible pattern of social backgrounds are following; Where do the future male elementary school teachers come from? How the social recrutiment is divided in professional categorys, and is there any distinction in the pattern of social recrutiment over time? Which social groups were represented at Karlstads elementary school teachers seminar between the year of 1860-1940, and how they were divided.At the categorization of occupation, class- and social belongings I´ve used Sten Carlssons theory of professional categories (the social transformation in Sweden after 1866) which also was used by Kerstin Skog-Östlin in her dissertation Pedagogical control and authortity.The changes in the pattern of social recruitment of male future elementary school teachers were following; the proportion of students with agricultural backgrounds has decreased between the year of 1860 and the turn of the century. Further there was a substantial reduction of students with agricultural backgrounds between the turn of the century and the year of 1940. Students with agricultural backgrounds had the lowest represented frequency according to the investigation.

To reconstruct a building is a long-term investment for farmers and it is important that people with different qualifications are involved at an early stage for making the system adapted to the animals as well the animal keeper. Therefore, ethologists who can contribute with their expertise are needed to design the system and get it to function well for the animals.A Swedish farmer who planned to rebuild her stall for tied dairy cattle to a loose-housing system for recruitment heifers for milk production asked me as an ethologist to find a system which can be fit to her existing tie-stall barn for 30 dairy cows, considering the animal needs in terms of movement, social interactions and play behaviors, and to theoretically compare the system with other systems with respect to the behaviors mentioned.The theoretical comparison between different systems was made through a scientific literature review.In agreement with the animal keeper I set out to fit a system with feeding cubicles, a system with cubicles and a system with deep straw bedding to the barn. After measurements were taken and preliminary drawings were outlined it was found that only the feeding cubicle system was possible to fit to the barn.The space provided will limit the animals to perform some playing behaviors. To decrease aggressive interactions between animals even thought a limiting area it is possible to provide partitions between resources animals compete around to prevent that more than one animal can get success to the resource at a particular place at one time. To increase the animal movement in the system the water trays were moved to the outer wall instead of kept in contact with the stalls.Although this report provides guidelines for rebuilding, other competences regarding building construction and a pre-test of the suggested building solution according to Swedish legislation are needed before the rebuilding can start.The results are directed mainly to the owner of the barn, but the literature review can be used by other cattle farmers and might bring increased understanding of the possible effects of different building solution on the animals..

The presence of cystic ovarian follicles represents an important ovarian dysfunction and is a major cause of reproductive failure in dairy cattle. A cystic ovarian follicle is a persistent follicular-like structure on one or both of the ovaries. It is at least 2,5cm in diameter and it has to persist for at least ten days while a corpus luteum is missing. There are two kinds of cystic ovarian follicles, those who have a progesterone production and those who have not. A clear definition for this condition is lacking, probably because the heterogeneity of the clinical signs and the complexity of the disorder.

Hotet mot Sveriges säkerhet ser idag annorlunda ut än för 20 år sedan. Därför har Försvarsmakten infört ett nytt personalförsörjningssystem av soldater byggt på frivillighet. De närmsta åren behöver organisationen rekrytera 3 250 kontinuerligt tjänstgörande och 4 650 tidvis tjänstgörande gruppbefäl, soldater och sjömän. Syftet med uppsatsen var att undersöka hur gymnasieungdomar boende i en garnisonsort ställde sig till möjligheten att söka anställning som soldat i Försvarsmakten, både inom de lokala förbanden och inom övriga förband i Sverige. Studien skulle utvisa vilka gymnasieungdomar som kunde tänka sig en soldatanställning i hemorten vilket syftade till att ge en fingervisning för ungefär hur många man kunde tänkas rekrytera inom kommunen samt för att underlätta lokal rekrytering till soldatbefattningarna.

Den svenska Försvarsmakten står inför en stor omstrukturering, där de första anställda soldaterna är redo att ta anställning. I övriga Europa har liknande omstruktureringar från värnpliktsarméer till yrkesförsvar lett till problem med rekryteringen och svårigheter att behålla de anställda soldaterna. Det här arbetet genomför en undersökning på tre olika grupper (n=84), gymnasiestudenter, högskole och universitetsstudenter och unga arbetande, för att se vilka faktorer de anser är viktigast för att kunna tänka sig en anställning i Försvarsmakten. Gruppernas attityder till Försvarsmakten och hur de påverkar deras vilja till anställning har även undersökts. För att undersöka detta har en enkät använts.