This report is a literature review that aims to describe marketing contexts for mango production in Kenya. The institutional conditions in the country are not well developed for marketing purposes, which causes many difficulties and problems for the society. In Kenya most mango producers are poor small-scale farmers with limited resources. Mango is a perishable commodity and to keep its value and quality it is essential to have the opportunity to sell the mangos in the right time. Inefficient and undeveloped infrastructure and marketing systems hinders the mangos to reach the market in time though, which causes large losses of produce.The Kenyan mango production has increased during the last decade but due to market losses for the producer, the small-scale farmers? profits have not improved.

The disconnect between assumptions regarding computer users interactions made by software engineers and the actual interactions do, for various reasons, not always match. Gathering actual usage data from user interfaces can enable software designers to make better educated decisions. By buildning a prototype for collecting such data from a diagnosis tool for the automotive industry this project has shown not only how to benefit from the data but also how to perform the work. The data is 1 600 sessions consisting of 26 000 individual events. From this it has shown that available tools can assist in rudimentary questions regarding usage.

This is a report for our thesis that was conducted as a conclusion of our bachelor degree in Business engineering at the Royal Institute of Technology (KTH). The work is done in cooperation with the firm Navigate Consulting Business Solutions AB.They have their leading expertise in Oracle E-Business Suite and has previously chosen to implement Oracle EBS R12. The modules that are planned to be implemented are general ledger (GL), accounts payable (AP), accounts receivable (AR), project module (PA), purchases, and CRM. For a consulting company like Navigate, it is particularly important to have a simple and effective time reporting process. We were therefore asked to provide new tabs with a decision-making process to determine if Oracle Time & Labor (OTL) is a useful time tracking system for their business.In order to achieve the company´s aim and objective we decided to follow a development method with five different phases.

Det finns många olika Data Mining-processer som kan tillämpas i ett Data Mining-projekt. Fördelen med att använda en Data Mining-process är att projektet blir strukturerat, processen kan hjälpa till att minska risker som annars kan uppstå och kan medföra att projektmålet förändras. Data Mining-processen som studien har undersökt är generell och studien försöker därmed precisera olika faser av processen, för att anpassas till ett prognostiseringsprojekt.Studien utvärderar den preciserade prognostiseringsprocessen genom att följa och dokumentera ett prognostiseringsprojekt på en tillverkningsindustri. Studien analyserar teoretiskt vilka implikationer tillverkningsindustrin kan möta och även om studiens framtagna process är tillämpningsbar i detta fall. Studien visar att det på en teoretisk nivå går att genomföra studiens preciserade Data Mining-process och visar även vilka risker som kan uppkomma om ett prognostiseringsprojekt inte följer en Data Mining-process..

Title: Register now and stay in touch ? a study about the relationship between CRM-system and business performance.Purpose: The purpose with the study is to identify if there is a positive relationship between CRM-system and business performance in Swedish multinational companies in the industrial sector.Audience: This essay is addressed to the Swedish multinational companies in the industrial sector.Methodology/ Approach / Design: We have applied a qualitative method, with a deductive approach. Through an in-depth interview with the case company Benzlers AB, which provided the empirical basis, supplemented with the CSI-values.Conclusion: The study has presented evidence, that there is a positive relationship between CRM-system and business performance which has been confirmed by the positive increase in the CSI-value after the implementation of the CRM-system.Originality/ Value/ Contribution to knowledge The study contributes with its own results that fill in the knowledge gap about the subject in Sweden. The study finds that the CRM-system effectives the interaction with the customer and thereby business performance increase, with the CSI-value as unit. This therefore increases the value and importance of investigation of Swedish multinational companies, whose purpose is to satisfy the customer and at the same time, increase the business performance.Future research: For future research we suggest publishers to base the empirical basis through additional in-depth interviews with added case companies. In order to confirm the relationship between its validity in the industry, and also indentify what happens between inputs and outputs, which leads to increased business performance.Keywords: Customer Relation Management (CRM), CRM-system, customer satisfaction, business performance, Customer-Satisfied-Index.Thesis type: Business economy 61-91, Bachelor essay, Marketing (15 credits), spring 2010th..

The private sewage systems in Sweden releases around 600 tons of phosphorus per year, compared to about 350 tons from municipal sewage treatment plants, and they account for approximately 21% of the total anthropogenic discharge of phosphorus into Swedish waters. About 40% of Sweden's nearly 1 million private sewage systems are inferior with respect to emissions to surface and groundwater. The technology of small sewage plants is under development and knowledge of treatment effects for different solutions is poorly consolidated. Municipal authorities lack resources to keep up with the technologic development and assess the reliability of the treatment performances that suppliers report for their products. The thesis aims to conduct a market review and evaluation of wholly or partially prefabricated small sewage plants, to make it easier for municipalities and property owners to assess different technical solutions. The goal is a compilation of the products on the market, evaluated on the basis of the reliability of specified degrees of reduction.Information on sampling procedures and test results were collected through a questionnaire to all active suppliers and the responses were then used to classify the products.

This is a study, the purpose of which is to investigate how the construction company Sefab Bygg AB is able to increase its profitability and render a more efficient production process through logistic solutions. The study is made during one of Sefab´s present projects. The project includes sanitary renovation of 650 apartments in the co-operative Opalen in Norrköping.To find out whether changes of logistic routines are profitable or not, it?s necessary to evaluate the total cost of the changes. A total cost analysis is a mapping of all the costs for a particular material, on one hand for the present situation and on the other after the change.

Semantiska webben är ett begrepp som handlar om att göra data tillgängligt på ett sätt som gör att datorer kan söka, tolka och sätta data i ett sammanhang. Då mycket av datalagring idag sker i relationsdatabaser behövs nya sätt att omvandla och lagra data för att det ska vara tillgängligt för den semantiska webben.Forskning som genomförts har visat att transformering av data från relationsdatabaser till RDF som är det format som gör data sökbart på semantiska webben är möjlig men det finns idag ingen standardisering för hur detta ska ske.För att data som transformeras ska få rätt betydelse i RDF så krävs ontologier som beskriver olika begrepps relationer. Nationella vägdatabasen (NVDB) är en relationsdatabas som hantera geospatiala data som används i olika geografiska informationssystem (GIS). För samarbetspartnern Triona var det intressant att beskriva hur denna typ av data kan omvandlas för att passa den semantiska webben.Syftet var att analysera hur man överför geospatiala data från en relationsdatabas till den semantiska webben. Målet med studien var att skapa en modell för hur man överför geospatiala data till i en relationsdatabas till en RDF-lagring och hur man skapar en ontologi som passar för NVDB?s data och datastruktur.En fallstudie genomfördes med dokumentstudier utifrån en inledande litteraturstudie.En ontologi skapades för det specifika fallet och utifrån detta skapades en modell för hur man överför geospatiala data från NVDB till RDF via programvaran TripleGeo.

To increase the quality in their products ABB is working towards a cleared order concept. That means that all customer specified options are to be known before they start with order calculations and construction. As it is today they use paper checklists to achieve this. One order may have several reactors, and for a reactor there can be several different alternatives. For each alternative a new checklist must be filled out.As of today all reading of the customer specification and checklist fill in with is done by hand by different persons, and sometimes the same data is read more than one time.

Ett datalager är ett beslutstödssystem som integrerar stora mängder data från interna och externa källor. Dessutom är datalagret subjektorienterat, vilket innebär att det är organsierat kring ett antal betydelsefulla affärsdomäner som företaget lagrar data om. Många menar att det börjar bli allt viktigare för företag att söka information utanför verksamheten. Detta kan göras genom att de externa affärsdomänerna skannas av på information.Syftet med detta arbete är att ta reda på i vilken utsträckning i nuläget som organisationer lagrar data om affärsdomäner i sitt datalager. För att ta reda på detta har företag som använder datalager kontaktats och intervjuats.Resultatet visar att företag lagrar data om externa affärsdomäner, fast i ganska liten utsträckning.

This thesis aims to examine how the quality of data that is entered into and retrieved from a corporate group's ERP and Data Warehouse systems can be improved. The corporate group has already taken several measures that will improve the quality of data. For instance the corporate group has updated and merged the previous ERP systems into one. At the same time the corporate group adjusted the settings in the updated ERP system, so that it will be harder to register incorrect data in the ERP system. With regards to the processes and routines, the studied department has efficient written routines and processes.

Purpose: The purpose of this thesis is to analyze and evaluate essentialprerequisites for companies and corporations aiming at marketingglobal brands in a restricted market.Method:The investigation strategy used for this essay was to perform a casestudy on the Islamic Republic of Iran. Both primary data ? such as asurvey, interviews and participating observation ? and secondarydata ? found in books, scientific articles and the internet ? have beenused to achieve the results. The gathering of empirical data wasperformed inside the Islamic Republic of Iran during two weeks inNovember 2007 in three different cities: Tehran, Ispahân and Bâbol.This was carried out by considering several theories: globalbranding strategies, brand equity, involvement theory andcommunication models.Results: The outcome of this essay show several factors that should be takenin consideration in relation to marketing global brands in Iran. Manycompanies have chosen adaptation as their promotion? and productstrategy because of countless rules and restrictions hindering globalmarketing.

The subject of this thesis is the history of the library at The Göteborg Museum of Art. The aim of the thesis is to depict and analyze the emergence and the expansion of the library?s holdings until 1939. To fulfill the aim, two questions are asked. The first question is: Is it possible to argue that the library?s holdings were collected to document the entire world of art? The question is formulated in relation to a comment by Susan Wyngaard.

This thesis discusses the differences between an automated and design centered layout process. The work has beenconducted at CBG Konsult AB, a service provider of multilingual solutions, translations and localization.The purpose with this work was to investigate some limitations and issues with the layout process involving the languagefamily XSL used for automated layout at CBG Konsult AB..

The effectiveness of communication in the Swedish healthcare system context has long been the subject of debate. Issues stemming from usability, accessability and interpretation affect the lives of patients, and yet the vocal groups in the healthcare communication debate are patients and administrators, not healthcare professionals. With the advent of eHealth services and new demands being put forth on the ability of healthcare professionals' to handle increasingly numerous and innovative systems, it is of more importance than ever to understand the healthcare professionals' work context. This article is based on interviews with five healthcare professionals concerning their views on electronic health records (EHR), eHealth services, trends in healthcare services development in Sweden, as well as their views on the future of eHealth solutions and health information technology (HIT). Analysis of collected information shows an apprehension among healthcare professionals towards electronic communication, as well as a dissatisfaction with the usability of modern healthcare systems.