An increasingly globalized market is leading to hard competition among manufacturing companies, which means that they are forced to become more customer focused to survive in the market. A Customer Relationship Management system is a system that will be of assistance to help companies succeed in building long term relationships with their customers. Best of Breed and ERP-based are two types of CRM systems. The study has focused on analyzing and examine the need for CRM systems at manufacturing companies. Our question formulation has been:? What need do businesses want to satisfy with a Best of Breed-based and ERP-based CRM system?? Are there any differences in the use of Best of Breed-based and ERP-based CRM system?In this study, we have chosen to carry out interviews and quantitative surveys with manufacturing companies to get their view of CRM-systems.

This paper describes the design and implementation of an automated build system for the JAS39A simulator FUS39A at HiQ:s offices in Arboga. The assignment was to automate the process in which modules are built; the simulator is composed of a number of modules which are built manually at the end of each week, this process takes about a day of manual labor. The system can automatically build a module as either a scheduled service or by manual invocation. The system contains functionality for reporting the build results to any given recipient by e-mail. The purpose of the system is to free up the time put into manually building the modules for better suited tasks by automating the build of FUS39A.The assignment was split into two parts, an analysis part where information of the old system was gathered, tools and methods were chosen and the new system was designed.

This literature review examines different forages which are well suited for suckle cow production in Sweden today. They should also be possible to cultivate in Sweden under the current circumstances. Crops suitable for grazing in Swedish climate but not used in Sweden today, but which may be relevant for Swedish conditions are also mentioned. In Sweden today, mainly grass silage, straw and hay are used as forage, but also wholecrop silage is used to some extent. However, concentrates are not used to a greater extent, since it contains too much energy.

Today we live in a world where the demands increase in the aeronautics industry. This creates a situation where no mistakes are allowed about the regulations and for those who are supposed to follow these. Safety comes first, tracking of components, Service Bulletins which are recommendations from the manufactures and Airworthiness Directives which are demands from the authorities, these need to be updated at all time and everything that is done on a aircraft need to be documented.This creates a situation where today maintenance shops need to have full control of all parts of the organization, which creates a need for a working data system.The goal with this exam work is to evaluate the best way to implicate the new bought data system called "System Aircraft Management" on the basis of the needs of Täby Air Maintenance AB. The system are supposed to get started technically and also be implicated to the users of the system. This work will be focused to create a effective working plan to get SAM implicated with no interruption in the daily work.

Safe operation of a large synchronous power system as Nordel is not an easy task.There are several aspects to take into consideration. This thesis focuses on the problems due to voltage collapses in a transmission system.The ability to foresee an upcoming collapse is vital to maintain stable operation of the grid. The grid operator at Svenska Kraftnät (SvK) uses the computer program SPICA to predict the maximum transfer limit at specified transfer sections. SPICA uses actual states from the grid to predict the transfer limitation, and a quarter later a renewed estimate is produced and so on. This means that the operator can se his transfer limits vary every fifteen minutes.Our task in this project is to validate the accuracy of the limitations obtained by SPICA.

Peat  lands  are  a  great  potential  resource  for  increased  forest  growth  in  Sweden, there  are  approximately  6.5  million  hectares  of  peat  lands,  whereof  around  70% produce less wood than one m3sk/ha and year and are therefore classed as forest waste  land.  There  are  over  200  000  hectares  of  peat  land  that  is  already  drained and  wooded,  and  that may  be  suitable  for  fertilization.  Forest  production  on  peat soils  usually  requires  drainage  and  fertilization.  Dewatering  requires  ditching  the area, so that the roots can have access to oxygen. Nitrogen is often abundant in the peat but other nutrients; especially potassium is in short supply. The  purpose  of  this  work  was  to examine  the effects  of  potassium  fertilization  on the  growth  of  spruces  that  were  planted  on  drained  peat  land  and  how  different amount of fertilizers affects the growth. Potassium deficiency is strongly growth inhibiting, since potassium is important for substance  transport  in  the  tree.  Potassium  is  also  important  for  the  carbohydrate formation, and because increasing the sugar content of the cells constitutes a lower freezing temperature does potassium availability in the soil play a major role in the winter  resistance  of  many  species.  Potassium  is  not  found  in  any  organic compounds in the tree, but is present in cell and tissue fluids. A fertilization trial was started in 1978 in Siljansfors Experimental Forest. The plots in the experiment were fertilized with different amounts of potassium and one plot was  left  without  fertilization.  All  plots  that  were  fertilized  with  potassium  grew considerably better than the unfertilized plot. The difference in production between the unfertilized plot and the plot that received the most potassium was 7.2 m3sk/ha and year. The unfertilized plot can still be classified as waste land. The theoretical production capacity was estimated using a Swedish system for site quality  estimation  of  wetlands  after  ditching  (dikningsbonitering).  The  plot  with most  potassium  produced  after  fertilizationaproximately  in  level  with  theoretical estimations.  Key  words:  Peat  land,  Fertilization,  Ditching,  Growth,  site  quality..

A patient simulator for testing anaesthesia machines has been developed at Maquet Critical Care AB, to reduce costly and time-consuming experiments on animals. The device simulates human lungs regarding lung dynamics and volume, uptake of anaesthetic agents and the production of carbon dioxide, heat and moisture. Further demands on the simulator are durability and size; the device shall be compact enough to be moveable.The resulting simulator fulfils the requirements and enables better repeatability and ability to test extreme cases than experiments on animals do.Uptake of the anaesthetic agent is achieved in a active carbon filter and controlled by regulating the flow. The flow is created by a regenerative blower and controlled using a proportional valve. The uptake can be set by the user or by a simple uptake model modified to recursively handle changes in the concentration of anaesthetic agent.Carbon dioxide is fed into the system from a tank by a mass flow regulator.

One problem in today?s indoor air quality lies within insufficient ventilation. Dynamic ventilation can be obtained by implementing a Demand-Controlled ventilation (DCV) system. DCV systems adjust the ventilation in a building by calculating the impact made by its? occupants.

The purpose with this study was to elucidate the pros and the cons with a sale support system. This has been narrowed down into two questions: ?What are the pros and cons for a company that have a sale support system? and what are the pros and cons for a company that does not yet have a system?? Configurator that is a sale support system has been studied. It is a system that presents products by accepting different functions, qualities or parts that are possible to match. It can be used in business-to-business or business-to-consumer situations, through different sale channels, namely direct sale, indirect sale and online sale.

ur society is today in a phase of development in environmental and sustainable thinking. Alarming reports show changes in climate caused by our load and exhaust of resources. The energy usage contributes to a big part of it, by its emission of carbon dioxide. The built environment uses around 40 % of the total energy consumption in Sweden and requests to strongly reduce it are presented from both EU and national level.This thesis brings up the subject of green building with a focus on how we can create more energy efficient buildings in projects of new construction. Since the construction industry today often fails to pass on the knowledge between different projects, as a return of experiences, the construction company Skanska suggested the topic for this thesis.

Classification systems express an idea of the world as it was when the systems was made. If the classification system is not revised there is a possibility that the system will become antique and hard to apply to different subjects. The purpose of this study is to see if the SAB-system is a classification system which shows a reflection of the subject Religion that is equivalent with that of Swedish universities. The ideas which are behind the classification of the subject religion in the SAB-system have been analysed, as well as the structuring of the scientific discipline Religion at the universities. The result will show if the SAB-system can classify the subject religion in a satisfying way at university libraries.

Title: Journalism 2.0: About the journalist's perspective on citizen participation and its influenceon the news content.Purpose: The aim with this study was to examine whether, and if so how, professional journalists experience that the production of news has changed as the media development has progressed and the citizens opportunities for active participation in this process has potentially expanded.Research questions:Does professional journalists experience that the opportunities for citizen participation in the news making-process has changed with the spread and accessibility of new media- if so, in what ways?Wheatear professional journalists experience that the relationship between themselves and their news sources has changes with the spread and accessibility of new media?What consequences can an empowerment from citizens have on the production of news and on the professional role of the journalist?Theory: This essay is based on theories about convergence, gatekeeping, agenda building, participatory journalism, news sources and the journalistic profession.Method: The survey is based on ten qualitative interviews with ten professional journalists, eight reporters and two web editors from the newspapers NWT and VF.Results: The results of this survey shows that the citizens? opportunities in influencing the production of news has partly changed. The journalists do not experience that citizen participation affects their professional role. Citizens have always had an impact on the production of news but new technology offers citizens and journalists new channels that facilitate the communication and interaction. The gatekeeping process is protecting the decision-making role of the journalist, which restrains citizen participation.

Hanterbara båtar is a new company who builds alumina boats customized for people in wheelchairs. Due to the fact that the company only built two boats yet, the production documentation is not complete. The drawing that does exist is not in an exact standard which makes production planning harder.The purpose of this work has been to make the production of the boat easier and simplify further development and modification. Product development in the form of optimizing details is also one of the main purpose of this work.This is all done by making a 3D-assembly of all the existing drawings. After this is done new drawings will be made and added to the main assembly.

De senaste fem åren har tågresandet ökat med 28 procent. Den ökade trafiken har lett till ett högt utnyttjande av anläggningar och fordon. Det har i sin tur medfört stora problem med punktligheten av tågtrafiken. För att matcha den ökande trafiken på Sveriges järnvägar ska detta examensarbete undersöka om man kan implementera Lean produktion för Banverkets byte av spårväxlar för att göra dessa mer effektiva. För att ta reda på vad Lean produktion egentligen är gjordes en litteraturstudie.

?A designer rarely works alone?. The first sentence of Jonas Löwgren and Erik Stolterman's chapter on design as a social process made me curious. What if a designer worked alone? What are the actual differences between working on a project alone and as part of a group? How would it influence the creative process? What would be different when coming up with ideas, meeting with clients and setting deadlines? Does the influence of another designer stifle the individual creativity or does it actually nurish it? This paper is written to answer these and other questions as well as take you through the creative process of the production of ?Daddy? - the music video..