AbstractPurpose/Aim: The purpose of this paper was to identify the communication process at the company Cherry casino and see what opinions the employees had about it. Moreover, an evaluation of the used strategies was done and an analysis about what perhaps could be done to improve the attitude, communication and in the end the result for the company.Material/Method: The empirical material was gathered through qualitative interviews and theory application.Main results: The transmission of information regarding the regular work related information works just fine and the channels used are well chosen. But more large-scale information that deals with the company?s plans, strategies and targets is not handled in the right way. Neither is the respond.

 Personalen i serviceföretag har ett lågt beslutsfattande och är även de som arbetar närmast kunden. De har ofta en huvudsaklig uppgift, försäljning. Det är många gånger säljarna som avgör om kunden blir en återkommande kund eller inte, baserat på bemötandet och servicen som ges. Det bör ligga i företagets intresse att ha en motiverad personal, som tar väl hand om kunden. Det finns många teorier gällande detta ämne, denna uppsats fokuserar på Hackman och Oldhams arbetskaraktärsmodell.

Detta examensarbete har genomförts på ABB Power Products/Instrument Transformers i Ludvika. Syftet med arbetet har varit att undersöka temperaturexpansionen för en isolerande olja som använd i produkten Capacitor Voltage Transformer (CVT). Oljans egen temperatur­expansionskoefficient                          var redan känd, men arbetets syfte var att bestämma en Brutto­temperaturexpansionskoefficient, med andra ord undersöka hur mycket de ingående komponenterna i en CVT påverkar den totala volymexpansionen inuti enheten.För att bestämma bruttotemperaturexpansionskoefficienten har ett prov i klimatkammare utförts. Provet bestod av två aluminiumkärl vardera med ett monterat mätrör. Det ena kärlet fylldes med olja och det andra kärlet med olja och kondensatorinnehåll motsvarande inne­hållet i en CVT.

Aim: The aim of this study was to examine nurses experiences of asking patients aboutintimate partner violence and what the nurses believed could be of help or hindrance whenasking the question.Method: The study design was qualitative. Nine nurses from four different divisions wasinterviewed. The participants worked at a Swedish university hospital with an action plan fortaking care of violated women. Data were collected through semi-structured interviews usingan interview guide. The results were analyzed using qualitative content analysis.Main result: The question about intimate partner violence raises a variety of feelings amongnurses, for example anger and empathy.

Detta examensarbete har gjorts i samarbete med JM Entreprenad som är ett helägt dotterbolag till JM AB. JM AB är ett av Sveriges största byggföretag. Arbetet har gått ut på att hjälpa JM Entreprenad Region Hus med att undersöka hur erfarenhetsåterföringen mellan Kalkylavdelningen och produktion ser ut samt att komma med förslag till förbättringar.Erfarenhetsåterföring handlar om att samla in och återanvända de erfarenheter och kunskaper som kommer från olika delar av organisationen för att sedan ha dessa som utgångspunkt för förbättringar av det framtida arbetet.Det finns i nuläget inga fastslagna rutiner för hur denna erfarenhetsåterföring skall genomföras vilket är en stor brist i organisationen. För att förändra detta bör företaget sträva efter att bli en lärande organisation och skapa tydliga rutiner för hur detta arbete skall läggas upp..

Vida Skog is supplying the whole Vida Ltd?s mills with wood raw material. This study aims to evaluate Vida Skog?s contractors and the relatively new contractorportal and to identify measures that are important for the contractors? skills. The purpose with the portal is to facilitate co-operation between contractors and buyers by streamlining the logistics of the whole wood supply process.The study was conducted in the form of a questionnaire.Most of the respondents were positive to the portal.

In today?s modern age, energy consumption has become a major issue, both from an environmental viewpoint and cost perspective. Because of a rapid technologic change and increased costs of production of electricity, the demand to develop effective methods for energy efficiency industries have grown.The electricity-intensive industries, such as plastic industry, the demand to reduce energy consumption has grown significantly over the past 10 years, which have led to the development of different methods to determine and locate energy-consuming parts in the industry. This also means being able to prioritize and organize activities in the industry.In this study the measurements of voltage, current, power and PF performance on injection molding machines (K-TEC 275 form Ferromatik Milacron in Germany) with a focus to locate, within a machine, various measures that could improve energy use in the plastics industry, in this case RostiGP in Gislaved. These measurements have been carried out with the help of a power quality clamp meter to carry out time logs of the machines for some time during normal word rate.

SCA is the largest private owned forest owner in Sweden, with an ownership of 2 million hectares of productive forestland. To manage the planning of such large areas and to fit the traditional organization structure of a Swedish forest company, the planning approach is subdivided into three stages; strategic, tactical and operational. The strategic part, based on a statistic sample of stands, returns a harvest level estimate which should then be implemented at actual sites in the tactical part. This procedure can lead to incompatible solutions as the strategic solution is not necessarily possible to translate into actual sites in the tactical plan. The geographic aspect is important in tactical planning due to the large costs for moving equipment and maintenance of a large number of forest roads.

This paper set out to investigate how teachers of Swedish in Sweden implement the grammar objectives of the curriculum in their teaching, through interviewing six teachers. It has been important to compare their methods to modern research of grammar teaching and teaching in general. They have been asked a series of questions to answer whether or not they use grammar terminology as mediating tools, if they intergrate dialogue among students in grammar teaching and to what extent the teachers? knowledge of and attitude towards grammar influence their teaching methods. The results show that grammar is used as mediating tools primarily when it comes to feedback on pupils? texts, though not to a great extent; dialogue between pupils is rare when it comes to grammar teaching; and the teachers? grammar knowledge and attitude affect the teaching methods, primarily in the sense that seeing value in grammar knowledge increases the teacher?s desire to develop new methods for grammar teaching..

Jag har i flera år känt mig missnöjd med resultaten av min undervisning på gymnasiets A-kurs i matematik. Mötet med bedömningsmatriser blev den impuls som på allvar fick mig att försöka, tillsammans med mina elever, skapa ett didaktiskt kontrakt med inslag av formativ bedömning. I ett aktionsforskningsprojekt har jag minskat andelen färdighetsträning och i stället låtit eleverna under lektionstid arbeta med lite större och öppnare inlämningsuppgifter med hjälp av bedömningsmatriser och kamratbedömning. Enkäter, observationer och samtal visr att eleverna anser att de har nytta av matriser både för att tolka uppgifterna och för att bedöma redovisningarnas kvalitet. Inställningen till kamratbedömning är mer varierande.

Problem: De teorier om strategier som finns idag och som används kan synas vara föråldrade. Då information skiljer sig från de traditionella tjänster och produkter finner vi ett behov att undersöka hur vidare strategierna kan användas inom den mobila kommunikationen och den nya ekonomin. Syfte: Syftet med denna uppsats är att skapa förståelse för möjliga strategier som kan göra mobila tjänster lönsamma. Metod: Vi har använt en kvalitativ undersökning med ett positivistiskt angreppssätt. Genom en abduktiv ansats kommer vi att föra en diskussion genom teorin samt empirin.

In 1997, the Swedish parliament adopted a decision on Vision Zero (nollvision) in the road and transport system. Vision Zero means that no one should be killed or seriously injured in traffic accidents in the road transport system (Prop. 2003/04: 160). For the Transport Administration in Sweden (Trafikverket), this means increased demands on security and signage at road work sites around the country. This in turn means increased demands on the contractors that carry out road work for the Transport Administration.

The essay describes the bachelor project by Marie Hanås, in collaboration with Skälsö Arkitekter. Skälsö Arkitekter are currently developing an area in the north of Gotland, Bungenäs; previously home to lime stone quarries and military bases.The brief was to design a set of outdoor furniture to complement the new development. The main effort of the project was in designing furniture that would fit the environment visually but construction issues were a major secondary concern, to ensure the easiest possible manufacturing. A reference group of coastal house owners were interviewed, and their feedback, together with an analysis of functions, trends and target groups, were the base for the ideas.Of the five concepts presented, Skälsö Arkitekter chose one to develop further. This was done through sketches, models and 3D models and led to the final result which is lightweight furniture of Gotlandic pine wood with an industrial touch.

THE CONSTANT IMPROVAL AND REFINEMENT OF THE MOBILE TECHNOLOGY HAVE MADE IT POSSIBLEto use video in settings where such use couldn't be motivated before, due to economicaland practical reasons. The purpose of the study was to identify and explore possiblechallenges in interorganizational use of video during emergency response work. Thiswas done by a case study of a system designed for the use of video in such situations.The study focused on operational challenges for the fire and rescue services and thehealthcare organisations, where the main challenges identified were intended to beanalysed and discussed in terms of design. The empirical results were gathered throughqualitative interviews with representatives from the fire and rescue services and thehealthcare organisations in Göteborg. This material made it clear that contextual aspectsof emergency response work lead to a couple of challenges connected to the use of videoin such situations.

This essay focuses on the term usability while conducting a user centred system design. Usabilitymeans to what extent a user can use a product to achieve effectiveness, efficiency and satisfaction.Development using a user centered system design means that knowledge about the end-users andit?s opinions becomes a crucial part of the development process. The question of this essay is if usinguser centred system design will lead to good usability.We used methods from a user centered system design point of view while developing an applicationfor a Swedish bookstore company called Bokia AB. This included user and task analysis following by aclose relationship between the developers and end-users by using sketches and showing themprototypes of the system while collecting feedback.After concluding our case study we determined that using methods from user centered systemdesign could be used as a great tool to further improve the usability and to improve an applicationssuccess chances..