Service Design is a relatively new, unexplored and exciting phenomenon that through an interdisciplinary work methodology designs services. A discussion has been going on for a long time regarding whether there is a difference between products and services. Services are often classified as immaterial, heterogeneous, non-storable and inseparable in relation to products. A question that arises is if something specific characterises the work methodology used regarding service design. The aim with this paper is thus to explain the work methodology when working with service design.

The purpose of this master thesis is to investigate if and how upper secondary school librarians can work in a more deliberately pedagogical way with fiction from the perspective of upper secondary school students. In the essay inspiration is fetched from phenomenography in order to determine the different perspectives that may exist amongst the students. In addition to the phenomenography, theories on how learning occurs, individual and social constructivism, are also included in the essay. In the essay three upper secondary schools are included. Interviews were conducted with the librarian of each school and with three students at each school.

The social community is structured around data, a lot of that data is stored in different types of databases. The meaning of this essay is to develop an interactive tool that will change the way database visualization is done, and also to research in which fields a tool of this type can be used. With the help of different methods we discovered areas where it could be of use, such as; presentation of a database, development and documentation of a database. The primary goal of the prototype was to make viewing of database structures easier, even people without prior database knowledge should be able to understand the structure. During the development we used prototypes.

Introduction: 1 November 2010  came the amendment about the audit requirement into force. The amendment concerned only micro-enterprises. The most common form offinancing for micro-enterprises are bank loans, therefore the banks play a major role in the business and wellness of micro-enterprises.Purpose: Purpose of this paper is to examine if the credit assessment has been affected by the removal of the audit requirement for micro-enterprises.Method: This study will be conducted by a qualitative study in the form of interviews. Five interviews were conducted, with four respondents from the large banks and    one respondent from Almi Företagspartner.Conclusion: All respondents agreed that the audit is seen as a mark of quality, some lenders will continue to request it from the micro-enterprise while other lenders look at other factors such as ownership, relationship or business concept..

I en omvärld som ställer allt högre krav på delaktighet kom ett uppdrag 2000-03-30 till Norrbottens Flygflottilj, F 21 som på nio månader skulle sätta upp ett nytt internationellt förband. Om förbandet kallas ut blir det första gången sedan sextiotalet som Sverige fullgör tjänst med krigsflygplan utomlands. Swedish Air Force Rapid Reaction Unit, SWAFRAP AJS 37 skulle ställas i 30 dagars beredskapDenna uppsats syftar till att beskriva och analysera den planeringsprocess som har genomförts på F 21 ur de traditionella perspektiven problemformulering, genomförande och utvärdering avseende detta nya förband.Undersökningen har genomförts som en fallstudie på F 21 och avgränsats till AJS 37. Planeringsprocessen har studerats genom intervjuer av chefer inom SWAFRAP organisationen.Studien pekar på att processer av detta slag är ytterligt komplicerade och kräver mera forskning om vi skall lyckas förstå alla ingående komponenter och deras interaktion..

Abstract: Elite soccer in combination with education is a unique and demanding task. The path towards a glory career in sports takes hard mental and physical training. The objectives in this study are 6 elite focused high school students studying high school education programs in combination with football profile. They are 3 of each gender. The purpose of the study was to find out more about their perspective of motivation and what makes them keep going towards a career in football in beside their education.The study is of empiric hermeneutic survey used qualitative method and interviewing to collect data.

ABSTRACTMany wind turbines have problems with icing and there is still no effective method to de-ice without stoppage of production and power loss. Here I therefore consider other methods than those available today, and particularly, I consider how these methods could be applied to wind turbines of the company Oxel. A surface where the water droplets do not attach might be the basis for a useful method. If no water attaches, no ice could form. To accomplish this a hydrophobic surface is nessesary, for example wax.

This study aims to further Work-family conflict research for Social Workers by providing insight into what kind of impact the job role of social workers in Sweden has on their private lives and how they deal with it. The study operates from a qualitative approach and is based on three focus group-interviews and three semi-structured interviews with people working in different fields of social work. The empirical material has been analyzed through the Dramaturgical Perspective and Frame concept of Erving Goffman. The results of this study show that the job role impacts the psychological well-being of social workers, their family life and their social life to varying degrees, mainly due to organizational and client-based aspects, often resulting in role-conflicts and a lack of energy in their private lives. The primary strategies were found to be conversing with colleagues, spending time alone, embracing hobbies and having a clear understanding of individual responsibility. .

This is a master thesis from Uppsala University in collaboration with B Locket AB (more known as www.blocket.se). B Locket AB is a large ad-company from Sweden, located in Stockholm.Search engines on the market today are becoming more and more complex. When they were first introduced, they only had one function and that was to produce search results containing the string that the user had typed. Today, users want it to be able to spellcheck, produce more results and sort search results on specific fields as well. Preferably, all these features should not affect the performance as a whole.The reason to why these demands have come up is that users are getting more and more used to internet services as a whole and they want everything to be as easy as possible.The user ability has become a substantially more important area in the computer industry and this needs to be taken into account when it comes to B Locket AB and its search engine.

In the automatic manual transmission system, Opticruise, the choice of gear is based on several parameters such as road incline, driving resistance and vehicle mass. Many different mass estimations are made during driving. A final vehicle mass is then used to determine the current gear. Construction vehicles are often not equipped with air suspension and can therefore not estimate the vehicle mass when standing still. If that sort of vehicle is reloaded while standing still an incorrect mass estimation will be used and as an effect of that also a wrong gear.

This thesis is about making a support for barcode readers and RFID readers on a computermounted in heavy vehicles. The computer has several applications designed for heavyvehicles such as an order handling application. The goal was to suggest an architecture toimplement a support for the readers. The architecture should be independent of whichmanufacturer who has made the reader hardware that was connected to the computer.At first a theoretically study was made around RFID technology and standards for thetransport and supply sector. Then the architecture was developed and a demo implementationwas made.The conclusion of this thesis is to implement support for barcode readers with a wedgeapplication.

The SK 60 Aircraft has been a workhorse for the Air Force?s training of future pilots since the late 1960s. The aging SK60 aircraft is going out of style, and the system has merely a few years of total running time left. A replacement for the SK 60 needs to be implemented in the coming years, and the Armes Forces Flying School has been commissioned to conduct flight tests on suitable replacement systems. This study will conduct a system analysis of two aircrafts mentioned in the Flying Schools report.

Virtual Reality och 3D-visualisering är en snabbt växande teknikområde som använder sig av datorgenererade världar för att simulera verklighet och interaktion. I Fiskefunktionen på Länsstyrelsen Gävleborgs projekt ?Återskapa fiskvandring i Gästrikland? (ÅFiG) fanns efterfrågan om en 3D-visualisering och hur den kan användas för ökad förståelse av den tilltänkta återställningen av fiskvandringen i Gavleån och Testeboån. En 3D-modell skulle utvärderas inför planering av beslutsunderlag inför ombyggnation av dammarna vid Forsbacka Järnverk samt visualisering av hur väl kulturminnesområdet bevaras. Dock lades ÅFiG-projektet på is, så resultatet kom ej till användning för beslutsunderlag, men ett arbete har gjorts som förstudie inför modellutveckling i framtiden.

Virtual Design and Construction (VDC) is the definition for using BIM in the construction process to simulate and analyse the building. Resulting use of the technology will according to proponents lead to fewer construction errors, a better understanding between stakeholders for the construction project, less communication problems and a smoother construction process. Although BIM has according to researchers a big potential, few companies have succeeded in broad and continues implementation. The study aims to identify the factors affecting the implementation. More precisely identify what factors influencing the decision to adopt VDC and potential barriers in the diffusion process. The empirical findings are based on a case study of NCC Construction Sweden.

Fiscal policy and its consequences have attracted much attention on both academic and societal level, in Sweden and elsewhere. However, the dependence between fiscal policy on municipality level and business cycles has only recently sparked a debate among Swedish economists. Studies point out that a law which came to force in 2000, balanskravet, may have caused municipalities to lower expenditures, alternatively raising taxes, during recessions. This thesis examines how the level of municipality taxes depends on business cycle fluctuations and the impact that balanskravet has had on this correlation. We employ econometric regressions, with annual data covering the period 1980-2014, to enable an analysis of the dependence between taxes and business cycles, both before and after the introduction of balanskravet.