Värdeflödesanalys är ett ofta använt verktyg inom förbättringskonceptet Lean och syftar till att eliminera slöserier i processer och erhålla en högre resurseffektivitet. Värdeflödesanalys har sitt ursprung i produktionssektorn men har utvecklats till att användas också inom tjänstesektorn även om det fortfarande inte tillämpas i lika stor utsträckning där. Reklamationsprocessen är just en sådan tjänsteprocess som detta examensarbete syftar till att undersöka.Målsättningen är att framlägga resultat som bidrar till att ABB Control Products kan lämna svar till kund inom 10 arbetsdagar från mottagande av returnerad produkt. För detta ändamål kartläggs ett antal avslutade reklamationsärenden bestående av produktfamiljerna kontaktorer, mjukstartare och tryckknappar. Dessutom följs ett mjukstartarfall i realtid genom reklamationsprocessen för att direkt kunna observera hur arbetet går till.Det kan konstateras att den främsta anledningen till att ledtiden för reklamationsärenden idag är för lång är att det samlas stora lager vid varje processteg.

Compressed air is a low efficiency media, and is thus very expensive to produce. This thesis work began by mind mapping how to create savings on the compressed air system at Billerud Skärblacka AB. Certain issues have been chosen for further studies.In order to identify the consumption of compressed air at PM 8 and 9, several measurements were made. At PM 8 there were not found any pressure drop, only large pressure variations for short periods of time. The causes of these pressure variations were not established.

Uppsala University Library owns eight volumes of manuscripts attributed to the academy equerry Johan Leven Ekelund (c.1701?1775). In this thesis, I apply methods from the field of material culture studies in order to establish which of the volumes that formed the donation from Leven to the library mentioned in his will. By mapping certain markers such as places, names and dates I am able to identify to some extent where Leven gained his practical skills and which writers influenced him. By analysing the texts, I draw the conclusion that the manuscripts can be divided into groups aimed for different audiences.

In Sweden there are 1894 small-scale hydropower plants in operation, which together generate 4.3 TWh of electricity per year according to Swedish hydropower compound (SVKF, 2011). This corresponds to the annual consumption of about 860,000 Swedish households (based on an annual consumption of 5000 kWh). In the mid-1950s there were around 4000 small-scale hydropower plants in operation in Sweden before cheap fossil fuels and uranium competed with them, in the current situation only 1,894 of these are in use. If slumbering small hydropower plants once again would be taken into use and some new ones are built, we would be able to extract about 7 TWh of renewable electricity from these annually in Sweden, representing about 1.4 million households.The thesis intends to calculate and construct a hydroelectric power plant at the existing dam in Olofsfors and give suggestions on how the power station should run during the time that fish migration is greatest in Leduån.The turbine and generator to the station in Leduån at Olofsfors is designed by the height of the fall and the water flow through the dam. The turbine selected for the station is a CK-1000RM turbine with a 4-pole 250 kW generator from Cargo & power turbine Sweden AB, which is expected to deliver 1.2 GWh per year.

The aim of this thesis is to investigate if an automation of the manual packaging process at Legosan AB is profitable. Legosan AB, located in Kumla, performs subcontract work of dietary supplements and medical products to companies within Europe. The chapterportal robot is used in the other. As there are several options in the choice of packaging robot the suggestions of improvement are divided into two different designs. Other machines and equipment necessary for the different suggestions of improvement are showed and their measurements are presented.

During the last decades the importance of IT has increased for businesses all over the world. It has transferred from only being used in administrative purposes to become more integrated to the core business. Due to the financial crisis in 2009 and increasing globalization, IT is facing the challenge of lower costs and increased efficiency. This requires IT-departments to embrace new strategies in order to fulfill these new tougher demands.Lean is a business development concept that aims to lower costs through more effective processes by removing all activities that does not create any value from the end customer?s perspective.

De flesta politiska riktlinjer har idag en hållbar samhällsutveckling som övergripande och gemensam nationell ambition. Det innebär att uppsatta mål för ekologisk, ekonomisk och social hållbarhet ska nås i samverkan mellan aktörer från olika sektorer och på olika beslutsnivåer. Att förstå vad det innebär på lokal och regional nivå, och hur man kan nå de målen, är inte så enkelt. Syftet med denna studie är att skapa ett underlag som kan användas i arbetet med hållbar landsbygdsutveckling, inom den informella regionen Bergslagen i Sverige. Hinder och möjligheter för hållbar landsbygdsutveckling har analyserats genom att arrangera fokusgruppdiskussioner med olika intressegrupper i samhället.

2014 is a special year in Sweden: for the first time elections to the European parliament and the national elections coincides, creating a"Super election year". This year has also seen the rebirth of an old way of campaigning: door-to-door canvassing. For the first time in 50 years the two biggest political parties, the Social Democrats and the Moderate Party, have decided to create a campaign based on personal meetings with the voters in their own home. To investigate this old-new way of campaigning, this study presents an overview of the history of door-to-door canvassing in Sweden and the research in political marketing associated with the phenomena. Based on that, a new model is constructed to help analyze and map the Swedish canvassing-campaigns.

This thesis is carried out at Portsystem 2000 AB who manufactures and markets industrial doors and docking systems. The background to this thesis is that the company?s management considers that their follow-up process of cost accounts is not fully functioning.The aim with this report is to investigate and describe the present procedure of the follow-up process concerning the time of operations and come up with suggestions for improvements. This thesis is performed within the range of the following areas: Information systems, quality, processes and cost calculation. The main method we used were semi structured interviews with a fairly opened framework.

An Interoperable Fare Management system for public transport has been a struggle for the actors in industry of public transport. A lot of effort has been put into creating a smart card solution that enables the travellers to use the same card for paying and holding the ticket regardless geographical position in Sweden. That project has failed, mostly due to a lack of taking non-technical actors and aspects into consideration during the project process. This thesis highlights the major actors and their responsibilities. The ARKTRANS framework is used as analytical tool to identify different roles. Throughout the thesis a sociotechnical perspective is used. The developed method in this thesis is suitable for mapping of actors and responsibilities in a network surrounding a complex technical system.

Två grundläggande paradigm inom datavetenskap är objektorienterad programmering och relationsdatabasteknik. En kombinering av applikationer gjorda i ett objektorienterat programmeringsspråk med den beständighet och funktionalitet som ges av relationsdatabaser är en möjlig vidareutveckling av ens kunskaper inom dessa områden. Kombinationen av dessa båda förutnämnda paradigm innebär åtminstone ett problem som uppkommer då en relationsdatabas lagrar data i tabeller och en objektorienterad applikation lagrar data i objekt. Detta problem kallas objekt/relations paradigmens missanpassning. På grund av detta problem så måste kopplingen mellan paradigmen skötas av ett ramverk av något slag.

During the colonial period Europeans travelled to Egypt. The French had explored Egypt through the mapping and this was published in a collection of books called Déscription de l?Égypte. Exhibitions and publications like Déscription de l?Égypte, which aimed at giving a view of Egypt, raised public interest for journeys to the Orient.

This study focuses on teachers? and pupils? experiences of their use of one-to-one computers in civics education in Swedish upper secondary school. The experiences of teachers and pupils will also be put in relation to the content of the formal curriculum. The aim of this study is to investigate whether the access of one-to-one computers has changed teaching and learning within civics. The theoretical approaches used are both Tomas Kroksmark?s theory about traditional versus innovative learning and Ruben Puentedura?s SAMR-model.

This study deals with some contested issues regarding prehistoric cultural development in Amazonia and the colonial impact on the native inhabitants of the area. It focuses on the relation between groups belonging the language families of Tupí and Gê, on one hand, and the different ecological zones that they inhabit, on the other. GIS mapping is used to visualise the distribution and movements of these groups in relation to ecology and the impact of European colonization. GIS is shown to be a useful methodology for analysing historical data derived from written sources and maps. The results of these analyses are discussed in the light of different theoretical perspectives.

The development of quantitative, real-time PCR (qPCR) combined with the mapping of the canine genome opens new possibilities in veterinary medicine. This method provides a quick and accurate quantification of the expression of a specific gene at a given point in time and thereby also information of how the gene expression for a certain protein is influenced by various conditions and diseases. One possible area of application is identifying bio markers for cancer. Recently the protein serglycin (the core protein of an intracellular proteoglycan) was found to act as a selective marker for the disease acute myeloid leukemia in humans (Niemann et al, 2007). Serglycin is produced by most hematopoietic cells, although mast cells account for the largest amount of serglycin.