SYFTEUndersökningens syfte är att skapa förståelse för vilka kvalitetsdeterminanter som är betydelsefulla för den kundupplevda tjänstekvaliteten på Internetbaserade handelsplatser. PROBLEMVilka determinanter beskriver hur kunder upplever tjänstekvalitet på detaljhandelstjänster som utförs över Internet? METODEfter genomgång av de tjänstekvalitetsteorier som finns idag inom tjänstemarknadsföringen visade det sig att det saknades modeller som beskriver teknologibaserade tjänster där kunden använder sig av egen utrustning för att handla på Internet. För att få en bredare teoretisk bas tillämpade vi därför även teorier från den mer tekniska disciplinen HCI. Med detta som grund samlade vi genom 33 djupintervjuer, med personer som handlat varor en eller flera gånger på Internet, in åsikter om och redogörelser för vad dessa kunder upplevt vara tjänstekvalitet då de handlat på Internet.

In 1996 a hunting test for British gun dogs was started in Sweden, based on a similar one al-ready in place in Norway. The aim of the new test was to describe the hunting ability of the dog and to use the results as a basis for selection. However, up to now, no genetic study of these data has been done. Therefore the aim of this study was to estimate genetic parameters for the traits measured in the hunting test and to investigate whether the traits can summarized into fewer overall measures. Data from trails of British gundogs between 1996 and 2005 in Sweden were used to estimate genetic parameters and environmental effects in hunting performance. British gundogs consist of five different breeds: Pointer, English setter (ES), Gordon setter (GS), Irish red setter (Irl S) and Irish red and white setter.

Enligt Socialstyrelsens föreskrifter om ledningssystem för kvalitet och patientsäkerhet i hälso- och sjukvården, SOSFS 2005:12, krävs det av vårdgivaren att denne arbetar efter mål. Att formulera mål inom hälso- och sjukvården kräver eftertanke. Målen måste vara mätbara och inkludera flera olika delar av verksamheten. Varje förbättringsprojekt är unikt och bör relateras till de resurser som avsatts. Ett stort problem vid kontinuerlig uppföljning är att välja ut parametrar som ger tillräcklig information och är lätta att skapa.

This report shows the process of the development of a sensor module for the seed drills of Väderstad Verken AB. The module is supposed to replace existing solutions, provided that it is better from both a constructional- and an economical aspect. The purpose of the sensor is to continuously give the driver information about the level of height of the front- and drilling tools and the main purpose of the sensor is to allow the seeds to be placed at the desired depth. The sensors which have been taken into consideration have all been of an analogue type and have a protection class of minimum IP67.The methods applied have been taken from the book ?The Mechanical Design Process? by David G.

MI (Motivational Interviewing) är en samtalsmetod som avser att förbereda individer för förändringar. Socialstyrelsen (2004) anger i sina riktlinjer att svensk skolhälsovård ska använda evidensbaserade metoder i det hälsopedagogiska arbetet. Fortlöpande utbildning i MI har genomförts de senaste åren. Skolsköterskan har en god inblick i skolelevers hälsoläge avseende ohälsosamma levnadsvanor, och har dessutom en möjlighet att påverka dessa. Syftet med studien är att undersöka skolsköterskors användning av MI i sitt omvårdnadsarbete med gymnasieelever.

ABSTRACT Tobacco Rattle Virus (TRV) is a soilborne plant virus. It is an important pathogen in potatoes where it causes spraing disease. This disease can lead to significant economical loss for the farmer, so it is imperative to get the proper diagnose before planting. TRV is spread naturally by free-living nematodes (Trichodorus and Paratrichodorus). Transference of TRV to a plant occurs when the virus-carrying nematodes feed on plant roots. The relationship between virus, nematodes and plants is complicated, and has to these days not been fully characterized. The diagnostic methods available today do not work sufficiently.

The content of the following report is the summarized result of three students thesis at Blekinge Institute of Technology in co-operation with Water Jet Sweden AB. This report will give the reader a description of principles how to measure the abrasive mass flow in a waterjet cutting system. The work began with a visit to Water Jet Sweden AB to get a closer look at the problem. When the analysis of the problem was done the criteria were defined in the form of demands and desires. The main task of the criteria was to guide the search for the solution.

Syftet med uppsatsen var att ta reda på hur det går att använda ögonrörelseteknik för att få ett objektivt komplement till subjektiva bedömningar vid användbarhetsutvärderingar. Det gjordes en användbarhetsutvärdering av systemet Skeldar, som är en markstation för att styra en förarlös helikopter. Testpersonerna fick sätta sig in i scenariot att göra en testflygning av en färdiginställd rutt som bevakar Linköping under en högriskmatch i ishockey. Efter testet fick testpersonerna göra tänka-högt-protokoll med sina ögonrörelser som ett hjälpmedel. Resultaten som kom fram var att testpersonerna tittar mer på kameravyn för att lokalisera domkyrkan än på kartvyn och att det inte finns någon signifikant skillnad i fixeringstid eller antalet fixeringspunkter mellan hastighets- och höjdmätaren.

The Swedish Aviation Safety Authority has decided to standardise a classification system for reporting deviations found in inspections. The purpose of a classification system is that similar deviations always should be reported in the same way since this will enable better decisions regarding different risk areas. The inspectors are therefore constrained to use a standardised classification system and are not free to use their own words when reporting deviations. A hierarchal classification system with predefined phrases is in aviation referred to as taxonomy. Taxonomy is already in use when reporting accidents and incidents but not when reporting deviations found in inspections.

This thesis includes a description of the project flow for our projects at Semcon. The emphasis is on designing a manual for elMaster Concept.The project flow provides several minor and major elements plotting schedules for this project and the establishment of a manual. When a schedule is drawn, lists and tables with components and connections can be created. This is done to better manage drawings and make changes. These diagrams and tables are used in product manufacturing, testings, controls.

This study was carried out in the purpose of investigating the factors in the electronicmedical records system in Procapita that contributes to utility for the users and the factorsthat prevents the experience of utility for the users. The study was done within KalmarCounty and its employees within the field elderly care. The problem that we brought upwas that the elderly part of the population is growing quite rapidly whilst the gap betweensupply and demand on nurses and physiotherapists is increasing. This creates a problem ofits own in regards to how we are going to care for the elderly when there?s not enoughstaff for it.

The project team has chosen to carry out the project itself. This is to be able to work more flexibly in the product development process and not be guided by some guidelines.Every day, we read in the media about a new truck burglary. The problem has become so common that we do not even notice it in the media. Each year the theft of 1 billion of Sweden and the entire 82 billion in Europe in 2008. This is an increase of 10 billion by 2007.

MSB stands for Swedish Civil Contingencies Agency. It?s a government organization that deals with emergencies and crises. MSB has developed a software package where the newest software version is called RIB 2012. The package includes the program RIB Karta.

This master thesis was carried out at Scania in Södertälje, Sweden. It investigates the possibility of changing a connector interface that is used when there is a need for splicing the wheel speed sensor and thereby determine the consequences.The problems that exist with the current connector interface occur during assembly, as more time is required to complete a connection in a reliable manner. A complete connection requires joining the male and female connector, insert the connection into a protective retainer and then strap a cable tie on each end of the retainer. This process makes it more time consuming and it requires 20-30 seconds to complete the connection. Solving this problem would save time and enable easier assembly, therefore resulting in economical benefits.This thesis was accomplished through discussions with different sections at Scania, studying available documentations, observations during assembly, writing a requirement specification and contacting suppliers.The aforementioned methods resulted in four connector suggestions, the DT and DTMH connector from Deutsch, MCON connector from TE connectivity and MLK connector from Kostal, each of them compliant with the set demands of the surrounding environment.

This essay examines the environmental ideological direction of the Swedish parliamentary parties through the private members motions directed to the committee of industry and trade and the committee of environment and agriculture during the governmental time from 2002 to 2006.The environmental ideologies explained is anthropocentrism, ecocentrism and biocentrism. Based on the ideas of these three ideologies main points the private members motions directed to the committee of industry and trade and the committee of environment and agriculture, also matching the search words environment and energy, was compared and analysed.What has emerged is that all parliamentary parties express a desire to create an energy production and producing guide lines which are stringent environmentally and matches the safety requirements. Although the approach to environmental and safety standards differ significantly between them. Basically all Swedish parliamentary parties are more or less anthropocentric in its arguments, which in short terms means that they estimate natures and animals value through their usability for humans or based on their contribution to human feelings of wellbeing.The Centre Party and the Green Party shows hints of weak ecocentrism because in many cases they put animal intrinsic value high, but the human value higher. Moderates are predominantly anthropocentric but they also express some hint of biocentrism in one statement concerning research in order to reduce and rebuild environmentally destroyed areas.