The aim of this Masters thesis is to, from a users perspective, investigate which factors affect the library use for six persons with disabilities or visual handicaps. My method has been a case study and the methods applied are interviews and observation. As a theoretical framework I use Tom Wilsons theories and models about information behaviour and transform them to a model about library use. Answers are sought to the following questions: - What does the library use look like for six persons with disabilities or visually handicaps? - How do they experience the library in their own municipality? - Which factors affect the disabled persons library use and experience of the library? All interviewees showed a very positive attitude towards the library and the majority of them visited the library regularly or received audio books by mail.

I takt med de senaste decenniernas eskalerande globala urbanisering, har antalet människor som bosätter sig i urbana områden, ökat. Denna ökning har resulterat i att antalet samt storleken på dessa geografiska områden växt. Samtidigt har behovet av en förändring i den mänskliga samhällsutvecklingen uppstått, främst i dess konsumtion av naturresurser och de utsläpp denna bidrar till, med andra ord hållbar utveckling. För närvarande lever mer än hälften av jordens befolkning i urbana områden vilket medför att hållbara förändringar i dessa geografiska rum kan leda till globala förändringar. Ett tillvägagångssätt, att åstadkomma hållbar stadsutveckling, är genom planerade förändringar i urbana områdens utformning och funktion genom förtätning.

Kevin Roberts has extended the comprehension of strong consumer brands to a higher level where loyalty beyond reason is established. He calls this new status Lovemarks. As the concept of Lovemark has only been applied in B2C markets, this thesis is directed to find out the applicability of Lovemarks in B2B context. In order to fulfill the research purpose, three main questions are answered based on a cross-sectional research approach: What role do intangible factors play in B2B branding? Is the idea of B2C Lovemarks transferable to B2B context? How should a B2B Lovemark be characterized? The results of the qualitative interviews indicate insights of high investment and involvement, integrated brand communication, balance between function versus emotion, brand?s trustworthy personality, customer partnership, and finally, the potential establishment of B2B Lovemarks.

En av samhällets viktigaste frågor idag rör den framtida energitillförseln till den byggda miljön och dess koppling till miljö- och klimatfrågor. Energitillförseln sker idag till 80% genom fossila bränslen och bygg- och fastighetssektorn står idag för 40% av världens energianvändning. De CO2-emissioner som förbränning av fossila bränslen genererar påverkar jordens växthuseffekt. EU-direktiv rörande en effektivisering och minskning av energianvändningen har implementerats för att minska belastning ur energi- och miljösynpunkt på jorden. Sverige har satt som mål att minska energianvändningen med 20% till år 2020 och 50% till år 2050 i jämförelse med värden från år 1995.

The visions of the United Nations concerning sustainable development and conservation of biodiversity can only be realized if the human population succeeds in creating coexistence between human and wildlife. Landscape architects are able to influence on how landscapes are to be maintained and developed. The negative impact of infrastructure on wildlife has become a critical problem in Sweden and other parts of Europe. Wildlife crossings has been developed as a solution for the problems of road barriers in the landscape. The crossings are made to give animals a better opportunity to cross roads.

The foremost objective of business organizations is to generate value for shareholders and to opt for strategies which optimize it. Hence it is of key concern for business leaders to appreciate how operations best are run to maximize value creation. This study explores how financial theory can reveal the link between one particular business strategy and the corresponding effect on shareholder wealth. The question in focus is whether construction companies can enhance their value creation by implementing shift-work to increase the weekly production rate. The thesis particularly targets apartment block projects in Sweden and has the construction company Peab AB as primary object of study.

In this study my aim has been to discover what connections can be made between the way of creating a library building and the general values concerning the library activities and the library users. What kind of ideology could possibly be reflected in a library room? My study includes two different parts. First of all there is a theoretical section based upon literature relevant for the subject. Here I try to focus on the libraryÕs role in society as a public room.

This study includes several purposes which are to describe the concept of working environment, explain who is responsible for its functioning and how the working environment should look like. Other purposes the study have is to investigate how the working environment is in both Swedish and the two investigated companies construction sites and to share some operators proposing measures for the shortcomings and problems that exist in the construction sector working environment. To achieve these purposes was a qualitative study made with unstructured observations, interviews and survey where three construction sites were observed. The result shows that the concept of the working environment cover many aspects and is essentially about the environment we live in and experience in our work and this environment can be both an indoor as an outdoor environment. In this work, the concept is divided into four areas; it is the physical, the ergonomic, the psychosocial and the chemical.

Ett allt vanligare uppdrag inom hydraulisk modellering är att undersöka hur nya bostads- och handelsområden påverkar statusen för äldre befintliga ledningsnät. I nya områden anläggs nästan uteslutande separatsystem och eftersom nya områden oftast uppförs utanför den befintliga bebyggelsen måste spillvattnet från dessa områden transporteras genom det befintliga avloppsnätet, vilket kan vara helt eller delvis kombinerat.I stadsdelen Hjorthagen i Stockholm planeras 5000 nya lägenheter att byggas och spillvattenflödet från dessa skall anslutas uppströms det befintliga kombinerade ledningsnätet i området. Examensarbetet har gått ut på att undersöka hur det kombinerade ledningssystemet påverkas av den tillkommande spillvattenbelastningen. Syftet var att undersöka hur den dimensionerande spillvattenavrinningen påverkar de åtgärder och kostnader som behövs för att få det utökade ledningsnätet att fungera, samt att utreda behovet av ytterligare anpassningar av ledningsnätet inför framtida klimatförändringar.Vid beräkning av bräddvolymer simuleras vanligen spillvattenavrinningen från medeldygnsförbrukning av vatten. I studien har det även ingått att undersöka om detta sätt ger lägre bräddvolymer jämfört med att variera vattenförbrukningen med ett veckomönster.Med modelleringsprogrammet MIKE Urban undersöktes tre fall av dimensionerande spillvattenflöde från det tillkommande området i Hjorthagen.

During the years of development in the 60s and 70s the need for new housing in Sweden arose. Sweden was going to be the most modern country in the world. This period has later been called ?the time of the big programmes?. One of the parts in this building of a welfare society was a large policy of building politics with few counterparts in history.

Riskhantering inom rese- och turismnäringen där resenärens uppfattning ligger till grund för dennes köpbeslutsprocess har fått begränsat med uppmärksamhet på den akademiska arenan.Syfte: denna uppsats syftar till att studera vilka riskuppfattningar som en potentiell resenär associerar med den urbana miljön, samt hur detta fungerar som inverkansfaktor på resenärens konsumentbeteende i valet av staden som destination. Teoretiskt ramverk: en litteraturgenomgång och ett teoretiskt ramverk visar på vad som utgör det så kallade risksamhället, betydelsen av riskkategorisering diskuteras samt hur kopplingen mellan resenärens riskuppfattning och dennes köpbeslutsprocess ser ut.Metod: för att uppnå syftet har problemet angripits med ett abduktivt arbetssätt. En kombination av kvantitativ och kvalitativ metodik har applicerats. I enkätundersökningen deltog 224 inkommande resenärer till Stockholm, vilket har bearbetats statistiskt med Pearsons Chi2-test för att undersöka graden av riskuppfattning beroende på socio-demografiska faktorer. Dessutom genomfördes nio samtalsintervjuer som ledde till en tematiserad sammanställning.Empiri: genom enkätformuläret observerades att psykologiska riskuppfattningar var mest framträdande, och i samtalsintervjuerna noterades hur riskuppfattningen påverkar konsumentbeteendet.Resultat: slutsatserna som har dragits är att 1) korrelation föreligger mellan socio-demografiska faktorer och riskuppfattning, 2) stadens livsrytm fungerar som inverkansfaktor, och att 3) uppfattningen om risker präglas av subjektivitet..

Problem: The main problem this thesis brings up is what impact factors like trust, commitment, communication between a company and its costumers and value can have on costumer satisfaction on the basis of a relationship perspective.Purpose: The purpose with this thesis is to describe the importance of factors that can have an impact on customer satisfaction on the basis of a relationship perspective. To do this the author has looked into a company called Q-steps and conducted an investigation on their costumers opinion of their relationship with the company.Method: An interview was held with Q-steps CEO Sören Levén as the basis of the thesis, as well as a questionnaire that was sent to the company?s existing costumers over the web.Theory: In the thesis the author uses a model that describes factors that can have an impact on costumer satisfaction on the basis of a relationship perspective. This model is based on theories within relationship building in service companies.Conclusion: To be able to develop good relationships to their customers and as a result of this increase the level of costumer satisfaction, Q-steps has to take different variables into consideration. The main focus in this matter should lay on the variables that to a great extent affect the level of costumer satisfaction.

If one looks at physical planning in Sweden today one can see that while talking about densification of existing development, reduced emissions and careful use of important land, urban sprawl is a fact with development of sheer residential districts in the urban edges and shopping malls in each and every municipality. As sustainable development is an essential goal for physical planning to strive towards, it is worth questioning if the direction of today?s planning will lead to the goal. A sustainable development can be seen as an obvious to goal aim at. In reality the aim means a hard and complex work.

The construction process which is used today while constructing residential buildings has for along time remained unchanged. Unfortunately the development process has gone away frombecoming industrialized and instead most of the work is done at the construction site. In thisrespect this is a worse alternative because the project outcome will be more expensive and theconstruction time will be longer. Skanska?s vision is to have a process which is more like the oneused in small residential buildings which is fully industrialized.The constructing process for residential building involves more parties and therefore it becomesmore complicated.

Every plan and program decided on by an authority or municipality, where the environmental impact can be considerable, must be environmentally assessed according to Environmental Code, the Planning and Building Act (PBA) and the Regulation on Environmental Impact Assessment.The purpose of this study is to examine the Environmental Impact Assessment (EIA) for The Region Development Plan for the Stockholm Region, RUFS 2010. The plan was approved by at that time the Regional Planning Office (Regionplanekontoret), which procured the process by consultants. RUFS 2010 includes two merged plans ie. a regional Development Plan (RUP) and the Regional Spatial Plan for Stockholm. It was necessary to establish an environmental assessment of RUP, but not for the regional plan.