Intense competition and pressure from various market participants is prevalent in today?s modern and technologically developed society. It is important to keep a high standard of service and customer care to be able to keep your position on the market. The focus of the paper is to study how a store manager can influence their employees to perform better on the job, in terms of service to customers and increased sales. The aim is to analyze the different tools store managers use to motivate their employees with the goal of improving service to the customer and to increase sales.

Med grund i kundens förändrade roll på marknaden har företag på olika sätt tvingats ändra sina produkt- och tjänsterbjudanden för att bättre möta kundens mer specifika önskemål och krav. Något som kommit att bli allt vanligare och användbart är att i varierande utsträckning involvera kunden i processen med att skapa den optimala produkten eller tjänsten. Att involvera sina kunder i skapandet av produkten påstås, tack vare graden av individanpassning, öka sannolikheten för att kunden ska bli nöjd. Kunden är idag dessutom mer mogen än tidigare och kompetent nog att kunna involveras i olika steg i skapandet av produkten. Ytterligare en effekt av den ökade kundnytta som kommer med medskapandet betonas vara en stärkt relation mellan företag och kund. En stark relation menas öka sannolikheten att få behålla de kunder företaget en gång lyckats värva.

Under vår utbildning har vi upplevt många problem kring att plantera träd i urban miljö. Träden får ofta inte det utrymme de kräver för en, till arten sett, normal utveckling. Även den fordrade skötseln är bristande, framför allt i etableringsskedet. I och med att städerna växer och att trädens växtbäddar ofta är minimala, bland annat på grund av vägarnas överbyggnader, VA- och andra ledningar, måste lösningar tas fram för att behålla städerna gröna och öka grönytekvoten. Vi ser att klätterväxter kan vara ett bra sätt att föra in mer grönska i våra urbana miljöer.Syftet med det här arbetet har varit att ta reda på hur klätterväxter kan användas i den urbana miljön.

Det här är en masteruppsats i fysisk planering med inriktning omvärldsanalys och strategiskt arbete i kommunal översiktlig planering. Uppsatsen undersöker hur kommuners omvärldsanalyser ser ut samt hur de utifrån dessa formulerar strategier. Vidare undersöker uppsatsen vilka huvuddragen i strategierna är samt vilka planeringsprojekt som kommunen menar ska bidra till att strategin uppnås. Med hjälp av kvalitativ innehållsanalys och semistrukturerade personliga intervjuer har två översiktsplaner och en fördjupad översiktsplan för Helsingborg, Malmö respektive Ystad undersökts. Uppsatsen åskådliggör ett tydligt generellt mönster för samtliga undersökta strategier; förtätning genom blandad bebyggelse, marknadsföring och regionförstoring genom gränsöverskridande samarbete..

This project includes a small study of Västerås city's housing needs, and a proposal on theuse of the property 1:207, Lantmännens silo in the Eastern Harbour, Västerås.The project intends to produce a basic study of the useful systems for this rebuilding projectwith regards to sustainable development and energy saving light buildings.The end result, which consists of a detailed visualization of the proposal, intends to becomean iconic natural focus for the Eastern port of Västerås and an example of the use andadaptation of existing structures.The property must also link the eastern parts of Västerås with the center through anextension of Mälarleden.The work has been performed through literature studies, site visits, contacts with the City ofVästerås and by calculations.The proposal consists of architectural proposals drawings and visualizations.Furthermore, a suggestion is given of how the property can be used and fitted into theoverall plan for urban density development currently underway in the city of Västerås.Computer programs used have been Microsoft Office Excel, AutoCAD and ArchiCAD..

AbstractTitle: Internal Communication at a large mobile operator (Internkommunikation hos en mobiloperatör - en studie av motivation och upptagningsförmåga av information hos butikschefer)Number of pages: 43Author: Helena IsakssonTutor: Peder Hård af SegerstadCourse: Media and Communication Studies CPeriod: Fall term 2006University: Division of Media and Communication, Department of Information Science, Uppsala University.Purpose/Aim: The purpose of this essay is to gain an insight in how a corporations store managers motivation affects the degree of information they absorb from information channels.Material/Method: The method that had been used in this essay is quantitative. It is based around a questionnaire aimed towards store managers and consequently used it to run regression analysis using the software package SPSS.Main results: The main result of the essay is that the motivation among store managers is positively related to the degree to which they absorb information. Thus, a possible problem exists for the corporation in that they need to make sure that the store managers are and stays motivated. Further, it seems that the longer a store manager has been employed by the corporation the less information is absorbed. The reader should although interpret the results with caution, since the limited sample could bias the estimates.Keywords: Internal communication, organizational communication, motivation, information, information channels and absorption of information..

    ABSTRACTWidfeldt, M. (2011). Health motivators in the workplace ? a study on the manager?s attitude. Public Health Science C: Theory and method with application and examination paper.

The purpose of this study is to investigate the perceptions of leadership and gender issues circulat- ing in Womentor leadership development programme, and to have a discussion around what conse- quences they may have on participants' careers. To answer the question I have used a qualitative approach in the form of 10 interviews and non-participant observations. The theories in this study are based on gender and leadership issues.The problem which forms the basis of this study is the underrepresentation of women at senior posi- tions. A basic assumption in this study is that notions of gender and leadership affect the individual's ability to act. The circulating concepts identified in Womentor are: The leader who wants to be a manager, The leader who gets things done, The communicative leader, Change leader, The motiva- tional leader and The leader as a role model.

Abstract The aim of this paper is to investigate whether Vara municipality has a continuous picture of their identity, profile and image. Globalization has contributed to the increasingly growing of place marketing. Therefore, the study goes on to using the concepts of identity, profile and image to find out if Vara Municipality communicates similar throughout the whole organization and find out their all through core values. Globalisation will be an interpretive framework for the work that describes why the place marketing is becoming more pressing. The sense of place will be a central part of this study as it is the feelings and images of different places that will be described by the municipality together with the identity, profile and image.

The study was conducted with an landscape approach with an subject related approach in the field of environmental psychology to investigate how road design affects drivers' choice of speed. The purpose was to portray road environments on thoroughfares in urban areas to motivate motorists to keep the speed limit and thus increase road safety for vulnerable road users. The task question was formulated, how can thoroughfares in suburban settings be portrayed to motivate motorists to reduce speed? The study was conducted throughout a literature review of motivational speed measures along with interviews with road design experts at the Swedish Transport Administration. Case studies were conducted on three thoroughfares in the Stockholm suburbs Vallentuna, Upplands Väsby and Danderyd.

With 25 countries being members of the European Union, travelling and working in other countries has become significantly easier. But what happens when one culture meets another one in a work situation? More specifically, what happens when French and Swedish cultures meet? Would a Swedish manager lead his team in the same way as a French one would?My question is: What is management philosophy like in Sweden and France? Do the two philosophies resemble? And if not, in what ways do they differ?The purpose of this essay is to find out, by looking at the material used at management courses, what the Swedish management philosophy really is. And then look at whether there are any similarities between this philosophy and the French one. The idea is to examine how management is being taught in both countries, by looking at what management litterature is used at some of the highest ranked management schools in Sweden and France.There have been numerous ethnological studies concerning nationality and cultural behaviour, one of the most important ones is the study done by Hofstede.

Values, where an organization describes the attitude its members should have towards their work, are being used to a larger extent than before. The neoinstitutional theory describes organizations? attempts to create legitimacy through activities that are not really connected to their core activities. On the basis of the aforementioned theory this study examines to what extent employees and store managers at Clas Ohlson use and relate to the values of the organization in their everyday work. The study covers these individuals awareness of the impact of values in their work as well as the way they relate to values.

Under det senaste decenniet har den svenska elektronikhandeln präglats av en allt hårdare konkurrenssituation och lägre lönsamhet. Det har lett till att stora butikskedjor gått i konkurs. För att vända trenden måste företagen hanterar sina butiksverksamheter effektivt. Det blir därmed avgörande hur butikschefen sköter butiken. Av den anledningen är det intressant att underso?ka butikschefers arbetssätt för att se vad som leder till hög lönsamhet.

This report will examine various solar energy technologies in order to decide if they could be applied in the Royal Seaport. The Royal Seaport is a Swedish urban district under development in Stockholm, with the goal of becoming a sustainable district. Two main techniques, solar collectors and solar cells, including sub-categories, are addressed in this report. Another sub-category, a hybrid system, will also be mentioned. The main difference between solar collectors and solar cells is the type of energy produced by the system.

This study aims at examining the prospects for a policy transfer of a Swedish municipal environmental policy (that of Växjö) to the French urban commune Blois, for which an ambition of becoming a leading eco-city in France, was declared by the mayor in 2008.In the analysis, emphasis is laid on mechanisms to institutionalize the main environmental policy principles, such as political and institutional structures and processes. Other prospects for an institutionalization of a new environmental policy that are to be investigated are economic structures as well as visions of the different decision-makers concerned. Research methods used in the study are qualitative interviews, document studies and a questionnaire.The findings of the analysis show that today?s prospects for an environmental policy in Blois close to that of Växjö, are clearly limited. The limitations can partly be found in economic structures but these seem to be rather related to a lack of priority amongst actors.