Denna undersökning har tilldelats från Peab Anläggning i Uppsala. Peabs intresse är att undersöka hanteringen av oönskade jordmassor för att kunna minska den ekonomiska och miljömässiga belastningen. Förutsättningarna för att lyckas undersöka detta har skett med hjälp av intervjuer med anställda på Peab, samt genom läsning av det undersökta projektets förfrågningsunderlag. Det givna projektet som studerades är en vatten- och tryckspillvattenledning i Uppsalaområdet.De faktorer som står i fokus för undersökningen är den ekonomiska och miljömässiga faktorn. Dessa punkter har undersökts med hjälp av en kontroll av arbetstider och hanteringsmetoder som undersökts.

The market is developing and a growing competition increases pressure on companies to maintain their competitive advantage. Working with cost savings is a way to enhance earnings in a short term but also in a longer perspective. Volvo Powertrain Production Köping has an overall goal; to reduce costs by nine percentages in three years. To achieve the goal, Volvo Powertrain Production Köping works with World Class Manufacturing where the Department of Processing Technology constitutes an important part.Volvo Powertrain Production Köping lacks a standard for how savings within the metal cutting tool area are to be calculated. This makes it difficult to control and monitor their business outcome but it also causes difficulties in controlling the tool suppliers? outcome.

Demands on businesses are constantly increasing and the competition in the market-place is becoming ever tougher. To gain the long-term confidence of customers, not only the best businesses, but also the best supply chains are required.Volvo Cars is experiencing a changing competitive situation and their retailers are having trouble stocking the right spare parts. Shorter product life cycles and the growth of Volvo?s product program result in an increase in the number of spare parts to be stocked. In order to adapt to market trends and meet customer demands, Volvo has developed the LDC model, establishing a number of regional warehouses in strategic locations in Sweden, de-signed to supply spare parts to the regions? retailers through so-called Vendor-Managed In-ventory (VMI).The purpose of the study is to examine Volvo personbilar Sverige?s (VPS) motivation for a modified customer-service strategy through LDC.

This report is about helping Q-Med AB in Uppsala to start its implementation of uncertainty of measurements analyses in their manufacturing department. Prior to this, the company relied solely on personal experience or did not take this uncertainty into consideration at all during different kind of measurements, which means that some of the processes that the company previously believed were within specified acceptance limits, will actually fail when considering these sources of uncertainties.Q-Med AB needed some sort of instruction to help the company, in a systematic way, to investigate different types of disorders that are affecting all kinds of measurements. This instruction includes a short summary about measurements and uncertainty of measurements in general and a detailed procedure about how these uncertainties are going to be handled in their daily work.The goal was to be able to use this instruction to systematically locate, eliminate (when possible) and analyze all kinds of disorders when measuring. Q-Med is using a lot of different types of instruments when measuring different types of quantities, including temperature, mass, pressure and density. This instruction will hereafter be used for every instrument, regardless of quantity and type of instrument.The instruction is tested through 4 different kinds of measurements, for mass, temperature and humidity.

Abstract ? ?Aggregate complaints in banks MIS?Date:                       June 8th 2012Level:                      Master thesis in Business Administration, 15 ECTSInstitution:                School of Sustainable development of society and technology, Mälardalen UniversityAuthors:                  Abdulla Ahmed Ibrahim         Alexis AnderssonTitle:                       Aggregate complaints in MIS ? A case study of Nordea BankTutor:                      Carl G ThunmanKeywords:               Aggregate, complaint, dissatisfaction, content analysis, Nordea, MIS.Purpose:                  The paper aims to develop a model of how Nordea Bank can monitor customer dissatisfaction through aggregated dissatisfaction analysis. Furthermore, the study aims to identify improvement proposals in Nordea based on the developed model and conducted interviews.Method:                  This thesis consists of qualitative interviews. Personnel at the local office in Västerås has been interviewed as well as Nordea?s customer ombudsmen, former office employee at Nordea, data analyst, head of customer inquiries, Professor of database technology and also a researcher in language technology.

The largest project at the AICG lab at Linköping University, Cognitive models for virtual characters, focuses on creating an agent architecture for intelligent, virtual characters. The goal is to create an agent that acts naturally and gives a realistic user experience. The purpose of this thesis is to develop and implement an appropriate learning model that fits the existing agent architecture using an agile project methodology. The model developed can be seen as an online unsupervised reinforcement learning model that enhances experiences through reward. The model is based on Maes model where new effects are created depending on whether the agent is fulfilling its goals or not.The model we have developed is based on constant monitoring of the system.

Syftet med denna studie har varit att ge fo?rdjupad kunskap om Rosendalsgymnasiets position bland Uppsalas gymnasier, vilket konkretiserats genom fo?rha?llningssa?tt till gymnasiet som en akto?r i fa?ltet, men ocksa? som en akto?r i elevernas utbildning. Relevansen i att underso?ka Rosendalsgymnasiet ligger i deras ho?ga position i fa?ltet, som grundar sig i att vara en av de skolor som i ho?g grad rekryterar ho?gpresterande elever fra?n kapitalstarka sociala bakgrunder. Fo?r att fo?rsta? gymnasiefa?ltet i Uppsala beho?vs fo?rst fo?rsta?else fo?r de dominerande parterna, da?r Rosendalsgymnasiet sticker ut som en akto?r.

This is a product development project which has developed a prototype in order to facilitate for people using mobility devices when they want to buy a larger quantity of groceries. The prototype is a shopping cart composed with the upper part of a walker.Today there are many different types of mobility devices used by elderly and people with physical impairment. According to Myndigheten för samhällsskydd och beredskap (MSB) are accidental falls the most common cause of accidents in Sweden.This project has been using Computer Aided Design (CAD) as a tool to create a visual image of the prototype. The advantage of this is to modify the functionality and performance of the prototype on the computer before the modification takes place in the real model. Using human manikins, the CAD model was rendered in natural surroundings to get as true a picture as possible.

Landstingsservice, fastighetsförvaltare inom Landstinget i Uppsala län, genomför i samverkan med flera intressenter och experter ett projekt där målet är att ta fram ett gestaltningsprogram för Akademiska sjukhuset. Sjukhuset står inför mångåriga ombyggnationer och för att stärka områdets kvaliteter ur flera aspekter anser man att ett övergripande gestaltningsprogram är ett måste. Vårt syfte har varit att studera detta samverkansprojekt och analysera hur planer och processer kan översättas till praxis.Studien har genomförts genom intervjuer med personer inom, eller i relation till, projektet. Dessa intervjuer har varit explorativa och kartläggande, där vi arbetat utifrån tre teman: det första handlar om projektets förutsättningar och bakgrund, det andra handlar omframtagandet av gestaltningsprogrammet och hur det färdiga programmet ser ut, medan det sista temat redogör för hur programmet är tänkt att omsättas och översättas in i verksamheten.Med stöd av teorier om organisationsutveckling, reformering och översättning försöker vi sedan se hur detta samverkansprojekt och gestaltningsprogram har förändrat och kan komma att förändra hur Landstingsservice arbetar. Resultatet visar vilka åtgärder man genomför för att gestaltningsprogrammet ska bli verklighet, bland annat i form av utbildningar för interna och externa projektledare, upphandlandet av en gestaltningsansvarig för hela landstinget och att programmet görs till ett styrande dokument - till vilket det hänvisas i alla andra styrande dokument och i landstingets projekthandbok.Vidare visar resultatet att själva processen med att samverka kring ett gestaltningsprogram varit lika viktig som programmet i sig.

Abstract: Hightech EU/Japan ? a research about European hightech companies? interest in establishing business on the Japanese market with the help from a middleman. Subject: Marketing. Problem: The Japanese market is highly developed and therefore interesting for foreign companies. The Japanese culture is very different from the European and this together with the long distance creates problems for European hightech companies to compete on the Japanese market.

Managers operating within the dynamic society of today are said to rely on intuition when effective and quick decisions are to be made. This skill or phenomenon has aroused an interest within the academic world of management whom has explored intuition, its relation to decision making and its influencing factors, especially in the private sector. Intuitive decision making is however not isolated solely to this sector but also involved in decision making associated to the public sector. Therefore, the aim of the thesis is to investigate whether managers at the hospital Akademiska in Uppsala involve intuition in decision making and to what extent the factors time, amount of information, individual experience and decision complexity influence the intuition.The theoretical framework includes academic research regarding how intuition and rationality affect decisions, the concept of intuition and factors influencing the intuitiveness of decision making. Furthermore the theoretical discussion explores intuition connected to leadership, negative aspects of intuitive decisions and a comparison between different factors that separates public and private sector in terms of decision making.

Enstegstätade putsade fasader har använts mycket vid byggproduktion av bostäder de senaste årtiondena. Efter att många av byggnaderna drabbats av fuktskador rekommenderas det istället att man bygger tvåstegstätade ventilerade fasader. Detta är enkelt att utföra med möjlighet till stor variation genom att använda fasadskivor.Tillsammans med Uppsala Universitet har uppdragsgivare till detta examensarbete varit NCC i Uppsala. Syftet med arbetet är att vara till framtida hjälp för projekteringsledare, inköpare och platschefer i valet av infästningssystem till projekt med fasadskivor. Projektet som studeras för att inhämta kunskap är Kvarntornen i Uppsala, en elvavåningsbyggnad med fasad av aluminiumskivor.

Urban planning is not only a matter of architectural trends; it is first and foremost political. This thesis seeks to understand the links between political ideas and visions for the city and the physical structure of the city. The study aims to construct a model to help understand these links, a helpful tool in analysing a city, focusing on the one hand at the physical structure of what I call "The City as a Welfare Provider" and on the other hand at "The City as a Growth Engine". It also sets out to test this model in an empirical study of Stockholm and the soon-to-be built district of Norra Station in the same city.The analysis shows that Stockholm has ambitions to be a welfare provider to its citizens, but have also adopted to a discourse of interurban competition which stresses the importance for the city to enhance economical growth. What is interesting is that the physical structures promoted in the planning documents of Stockholm are nearly exclusively those associated with the model of "The City as a Growth Engine"..

The aim of this two year master thesis is to study the knowledge production within the field of Textile Studies at Uppsala University, with special focus on the use of artifact documentation as a research method. With domain analysis as a theoretical framework, ontological and epistemological assumptions as well as historical and social aspects are studied in relation to the research process. Qualitative research methods are used, including interviews, observations and text analysis. In the analysis of the knowledge processes in the field, perspectives on tacit knowledge and the concept of documents, are used as a theoretical basis. In the field of Textile Studies, the artifacts are used as one of the main objects of study, along with archival and pictorial sources. The main epistemological assumptions are that artifact analysis is dependent on a knowledge base, where technical handicraft skills, contextual knowledge and practical experience of object observation are the most important qualifications.

Traditions are something that is very important to many people, Christmas is usually no exception. Christmas tree, Christmas ham, herring and candle lights are just as important as the advent candlestick. The advent candlestick help you get the Christmas feeling during the countdown. In this report the work with a new advent candlestick concept can be followed step by step.A lot of information was needed in the beginning. By doing some research, surveys and interviews the ground was established for further work.