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3976 Uppsatser om Telephone support - Sida 23 av 266
Studentsupport en studie om dyslexi, hjälp till dyslektiska studenter och deras upplevelse av hjälpen
The aim of this thesis was to describe the services offered to students with dyslexia, and from a service- and quality perspective describe how the consumers of these services experienced the supplied services. Dyslexia refers to certain problems with the written language. With the demand for students in higher education to accumulate much knowledge through reading, this becomes a question of vital importance. A qualitative descriptive approach was used, and a case study was conducted. The case study covered 'Student support' at the University of Borås and how dyslectic students at the university experienced the help from 'Student support'.
Arbetsrelaterad stress bland socialsekreterare : En kvalitativ studie om socialsekreterarnas upplevelse av stress samt hantering av den.
The purpose of our study is to examine whether stress among social workers is present, and if so, what strategies they and their supervisors use to manage work-related stress. The study is based on a qualitative method. The data consist of interviews, with six social workers and three supervisors. The study?s theoretical framework is based on KASAM, SOC-sense of coherence by Antonovsky, demand- control- support model by Karasek & Theorell, stress theory by Hans Selye and coping strategies by Lazarus.
Föräldrars upplevelser då barnet har ADHD liknande symtombild
The aim of this essay is to examine how parents to children with large undiagnosed behaviour problems experience the parent role and the support they can obtain in their role as parents.To get a deeper description of the parent?s situation a qualitative method is used for the study. The interview carried out through a personal meeting and a question schedule with opened questions where used.The answers of the interview show that parents experience lot of problems. The children don?t get the support in school that the parent think they need because the child don?t have diagnose.
Hur fungerar vårdens IT-system egentligen? : Jämförelse av elektroniska patientjournalsystem
To support, enhance and, in the future, develop the activity within the county councils in Sweden, IT support systems are currently used to a large extent. The need to document is central to the health care organizations and the counties have come a long way in the introduction of electronic patient record systems (EPR). The aim of the EPR systems is to support the care processes and the clinical professions in their work.This is a master thesis in the area of human-computer interaction (HCI), Department of Information Technology at Uppsala University. The aim of the thesis was to describe and compare the five most common EPR systems in Sweden. The comparison will focus on some usability aspects and on how well they support the users in their clinical practice.
Information, anknytning och stöd till föräldrar med ett nyfött barn med diagnosen Downs syndrom : - litteraturstudie
The birth of a child marks a new era for the parents. It is the beginning of something that will never end, because they will always be the child´s parents. This study investigates what happens when an infant is born whit Downs syndrome (Ds), and thus does not resemble the child the parents had expected. The purpose of this literature study was to describe the information and the support that the parents of a newborn child with Ds think that they need. The literature search was made in the database of Medline (via Pub Med), Academic Search Elite and manual search.
Vi tvingar inte rörelsehindrade att hoppa bock i gymnastiksalen, men vad gör vi med elever med läs- och skrivsvårigheter?
The aim of this essay is to examine how students in 6-9 grade with reading and writing difficulties are treated and supported by teachers and staff at Ideskolan, a community school north of Stockholm. I have chosen to answer the following question:- How does Ideskolan cope with and support students with reading and writing difficultiesThis has in turn generated the following questions:- How is special education organized at Ideskolan?- Is a diagnose always needed in order to deploy extra support?The method I have employed is observation while participating, together with informal talks and interviews. I have visited Ideskolan twice, one week at the time. The material that the visits have generated is the foundation of the essay, supported by previous research in the field.The essay clarifies what right to special support students have according to law, regulations, curriculum and teaching plans and what they look like in reality at Ideskolan.
Avreglering och prisutveckling : En studie av prisutvecklingen av el- och telekommarknaden
Som en följd av den globalisering som sker av samhället har många företag etablerat sig utomlands. Detta medför att organisationerna kommer i kontakt med främmande kulturer som innebär nya utmaningar. Det är därmed av vikt att undersöka vad som motiverar människor i olika länder för att företagen skall kunna överväga en anpassning av sina motivationsstrategier.Uppsatsens syfte är att undersöka hur svenska företag med kontor i såväl Sverige som Kina använder sig utav motivationsstrategier för att motivera sin personal. Vidare vill vi undersöka skillnaderna mellan vad som motiverar en svensk respektive en kinesisk anställd och hur ledningen anpassar och arbetar med motivationsstrategier som styrmedel.Arbetet har framställts, bearbetats och analyserats genom en kvalitativ forskningsmetod. Empiriskt material har samlats in genom djupintervjuer med fyra internationellt inriktade svenska företag. Förtagen är aktiva på såväl den svenska som den kinesiska marknaden och faller under benämningen Small and Medium Size Entrerprices.
Familjens närvaro vid återupplivning : En litteraturöversikt av sjuksköterskors erfarenheter
Background:The new guidelines for cardiopulmonary resuscitation states that the family should be given the opportunity to be present at the resuscitation of a close relative. A cardiac arrest is an emotional experience for the family. In addition to being part of the resuscitation effort, the nurse also needs to take care of the family.Aim:The aim of this study was to describe nurses' experiences of family presence during resuscitation.Method:A literature review has been made of 13 studies where differences and similarities were analyzed. The articles were published between the years of 2009 ? 2013Result:The nurses' experiences were divided into three categories; Factors that affect family presence, The nurse' experience surrounding the presence of the family, Factors affecting family presence in the resuscitation room.
Kunddriven supportverksamhet
Social media constitutes an increasing part of organizations and businesses today, regardlessif its segment is B2B (Business to business) or B2C (Business to consumer). The use ofsocial media has been self-evident for many companies, especially throughout the B2C area.The study examined attitudes towards Web 2.0 and social media in the B2B-segment, andwhat advantages and disadvantages that might exist with the use of the implementation. Inorder to answer the research question a qualitative case study on the company IFS (Industrialand Financial Systems) was made..
Enhetschefers arbetssituation under förändringsarbete : En kvalitativ studie om hur enhetschefer inom kommunal äldreomsorg ser på implementeringen av det salutogena arbetssättet.
The purpose with the study is to see how middle managers in communal elderly care looks at the implementation of the salutogenic way of working in their operations. And how it affects the middle managers working situation. We studied which scope of actions middle managers has in the salutogenic way of working. We had previous knowledge that the salutogenic working way is an ongoing work of development in several communes, and therefore we chose to study in a profound way how this work of development affects the middle managers working situation. To reach a deeper knowledge about how the salutogenic way of working affects the middle managers working situation we conducted a qualitative study with been seven semi-structured interviews with middle managers in different geographical communes.
Implementering av Neutrallager - En fallstudie inom Tooling Support Halmstad AB
Demand has become increasingly difficult to forecast in today?s volatile markets. Being able to produce towards real demand is becoming vital for companies, since inventories of finished goods are expensive to maintain and because miscalculated products tie up capital that in the end is never repaid. More and more companies are using postponement strategies to delay the process of producing until real demand has become known.
Tooling Support Halmstad is a company within the manufacturing industry, which has become aware of the benefits with postponement strategies for parts of their production.
Rekrytering av skogsmaskinförarelever
The purpose of this study is to give a picture of the current status for the recruitment to forest machine operator educations in Sweden, how many the educators are and the outcome of this activity. The three at present different types of education are upper secondary school, polytechnic school and vocational school.
The method used for the survey is telephone interviews, pre-broadcast issues were discussed and the responses were recorded. The results are then compiled and presented in linear form. The conclusions one can draw is that education is desirable and important. To get young people interested in forest machine operator education it is very important that the forest industry continues to develop attractive employment..
Oktogonen - ett långsiktigt styrverktyg
The purpose of our study is to examine whether stress among social workers is present, and ifso, what strategies they and their supervisors use to manage work-related stress. The study isbased on a qualitative method. The data consist of interviews, with six social workers andthree supervisors. The study?s theoretical framework is based on KASAM, SOC-sense ofcoherence by Antonovsky, demand- control- support model by Karasek & Theorell, stresstheory by Hans Selye and coping strategies by Lazarus.
"Periodare" hos socialtjänsten? : En undersökning om unga vuxnas behov av försörjningsstöd
The purpose of this study is to find out how social workers in one medium and one smallmunicipality in central Sweden perceive the need of financial support for young adults formore than one year and what the causes might be. To answer our research questions aqualitative research method was used and four social workers were interviewed. The resulthas been analyzed based of social exclusion, stigma, as well as on structural and individuallevel and linked to previous research. Our results show that although young adults are anexception for long duration for financial support, there are those who lack other means ofsupport for a long time. The results also show that young adults often are recurring in thesocial services, and they are long-lasting.
I spänningsfältet mellan kontroll och stöd : en kvalitativ studie om hur socialsekreterare kan uppleva sin yrkesroll
This is a qualitative study based on two focus group interviews with a total of six social workers who work with assessing financial aid in two municipalities. The study aims to examine how the social workers experience and handle their ambiguous professional role, on the basis that they are expected to support and control the client. The theoretical framework is the theory about discretion and role theory. The results show that social workers find it difficult to combine these different approaches. Two different groups of strategies that social workers use to manage their professional role have been distinguished, the first is used to combine the different approaches (combination strategies), which are: empathy, to be distinct and to "blame" the organization.