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1931 Uppsatser om Telephone advisory services - Sida 57 av 129
Boken kommer: förmedling och bemötande.
My aim is to examine the special form of interaction between users of the shut-in service and the responsible librarians. My purpose is to examine how mediating of literature can be pictured in correlation with shut-in services. How do librarians describe their experiences of the shut-in service? What roles of mediating can be perceived? How can interaction interpreted in the context of the shut-in service?The material was acquired by doing qualitative interviews of five librarians who works with shut-in service. This study is based on the theory of Åse Kristine Tveit.
Riskfyllda aktivitetsutrymmen? : En studie av två barn med utländsk bakgrund bosatta i miljöer med skilda socioekonomiska förutsättningar
This study has as an objective to compare and evaluate the living conditions of two immigrant children residing in different places in Sweden. Given that immigrants often are looked upon as a social and physical vulnerable group in relation to disadvantageous socioeconomic conditions the children's lives were analyzed in relation to four public health objects. By using Runkeeper, GIS, Equipop data, time geographic material, telephone conversations and a web survey the children lives are analyzed within their activity spaces. The children formed their lives in different socioeconomic environments and adapted their lives after their conditions. The perspective on individual level can be put in contrast with studies based on society level.
Familjen är den enda vägen tillbaka hem. : En kvalitativ studie om personalens syn på familjens delaktighet i behandling av ungdomar.
ÖREBRO UNIVERSITYDepartment of Behavioural, Social and Legal SciencesProgram of social workSocial Work CC-essay in Social Work, 15 creditsAutumn term 2013The family is the only way back home? A qualitative study on staff?s view on family involvement in the treatment of adolescentsAuthors: Cakici, Nahrin and Claesson, SandraAbstractThe aim of this study is to investigate how the staff at residential treatment centers works to involve the family and the social network in youth?s treatment and how they experience that the involvement affects the young person. The aim is also to study the difficulties the staff experience in their work to involve the family and the social network. In this study, staff from two residential treatment centers in Sweden participated. The study is conducted based in on qualitative method in which four semi-structured telephone interviews and one group interview have been conducted.
Från sensor tillhttp : en fallstudie av integrationen mellan inbyggda system och Web Services
Allt större och större andel företag väljer att presentera och förmedla varor och tjänster via e-handel. En viktig aspekt vid e-handel är att kunden känner förtroende för e-handelsapplikationen och företaget. Denna rapport redogör för vilken inverkan multimediala inslag har för förtroendet av en e-handelsapplikation, vid initialt användande. En undersökning har genomförts med hjälp av en kooperativ utvärdering av fyra e-handelsapplikationer vilka innehåller olika typer av multimediala inslag har.Resultatet av undersökningen visar att multimediala inslag inverkar positivt på förtroendet för e-handelsapplikationer. Däremot finns indikationer på att för hög grad av multimedialt inslag inverkar negativt på förtroendet för e-handelsapplikationer..
Roadmate re:design : Design- och utvecklingsprocessen vid redesign av en digital tjänst
This report describes the initial work intended for updating the car sharing service Roadmate. Roadmate is one of the services received by the car rental company Hertz First Rent a Car. The goal was to present the client with design- and structure proposals for a car sharing service that includes high usability and at the same time remains aesthetically pleasing.The work is based on an initial study with data collection, mapping the target user group and its needs. Subsequent structural and design proposals for Roadmates company carpooling service are based on the facts surrounding the target group's needs. The result are well developed and tested design sketches with accompanying visual identity and sitemaps that can be the basis for the further work on the development of the service..
Är ungdomstjänst gynnsam?
The purpose of this paper is to examine whether the sentences handed down to young offenders can be considered fair. We wanted to take an in-depth look at the penalties to understand how they work. To clarify our purpose, we used the following questions: How does organizing sanctions work in practice? What support services are offered to the young? What can be done to ensure sentences are as favorable as possible for young people? The empirical material is based on qualitative semi-structured interviews with six social workers from two different municipalities. We also made use of previous research in the field as a reference tool.
Skivbolagsbranschen och Internet : En jämförelse mellan major- och indiebolag
Purpose: To analyze and clarify differences between indie and major labels in the use of and attitude towards the Internet as a marketing and distribution channel.Method: In this study, we use mostly qualitative but also quantitative methods. Representatives from four record labels, two indie and two major labels have been interviewed, and we have also examined the companies? activities on the Internet.Conclusions: This study points to a number of differences between indie and major labels. Indie labels are generally more open to business development and innovation. As for marketing, indie labels make use of web services such as Myspace and Facebook to a greater extent than major labels.
Att be om hjälp utan att fråga
This report is our Master thesis. Our work has taken place at a one-stop-shop
in Sölvesborg during the spring of 2002. We have conducted ethnographical
studies concerning the one-stop-shops frontdesk and telephone exchange. During
these studies we became aware of some differences under which the daily work
was to be carried out. When operating the switchboard the staff usually work
alone and perform the tasks individually.
Nästa generations syn på skogsägandet och skogsägarrörelsen : en enkätundersökning bland vuxna barn till dagens medlemmar i Norra Skogsägarna
The future of the forest owners? associations are intimately coupled to the development in family forestry. Forecasts have been made that predicts that the number of forest properties for sale on the open market will increase as the interest among the children of the property owners is considered to decrease. The associations are also affected by continuing individualism in the society which may affect attitudes to as well as interest in membership.
The objective of this study was to study the attitudes among grown-up children of members in a forest owners association towards overtaking the forest property as well as membership in a forest owners association.
Efterfrågan av grova sågade dimensioner och hyvlade produkter bland Wallnäs AB:s kunder : en marknadsundersökning
The purpose of this thesis is to study whether there is a demand for sawn wood products of large dimensions and planed goods among Wallnäs AB:s customers. The thesis consist of two main parts, one survey among Wallnäs present customers and another one which purpose is to increase Wallnäs customer base. Finally there is a chapter that describes what properties the raw material has to have in order to produce the demanded products.
The survey to the present customers was conducted through a questioner. A sample of those who stated an interest for either sawn wood products of large dimensions or planed goods, were later contacted for a telephone interview.
To reach out to new customers, relevant companies has been identified through the Swedish Trade Councils data base and through the member list of the Timber Trade Federation.
Systemutveckling i praktiken : konsten att tillmötesgå den okända användarens krav
ABSTRACT System development has become more and more concentrated on development for the Web and this has resulted in larger target groups. It will most surely continue to be so considering that the Web will be the infrastructure of business and services in the future. A big target group involves that the owner of a system can earn a lot of money from the paying users, but that assumes that the system can meet user needs. If a system on the Web does not satisfy the user?s demands then they will use the competitor?s system instead because it is only a mouse-click away.
Föräldrars upplevelse av ett samtal om kost på barnavårdscentralen
Introduction: In Skaraborg, a standardized dialogue is being held since 2005 about dietand physical activity, during the 1,5- and 3-years health control at the Child Health Carecentre (CHCC). The aim of the dialogue is to prevent overweight and obesity amongchildren. Aim: The aim of this study is to examine the parents? experience of thisdialogue, and what they perceive that the dialogue has contributed with after sixmonths. Methods: Qualitative collection of data through 11 interviews heldimmediately after the dialogue, in addition to five telephone interviews conducted six toeight months after the dialogue.
Socialtjänstens behandlingsarbete för män som utövar våld mot kvinnor : En kvalitativ studie om vilken innebörd teori har för behandling
The purpose of this study has been to increase the awareness of what significance models of explanation have for intervention programmes, aimed at perpetrators of intimate partner violence, within the Swedish social services. The study is not gender neutral, it centres on male batterers in heterosexual relationships. The study is based on qualitative interviews with five people working within the topical field. I analyzed their statements using an ecological model of understanding violence. The main finding was that the people I interviewed had a multiple understanding when it came to comprehending the violence, but that when it came down to the actual intervention they targeted mainly on elements in the individual spectra, such as feelings of frustration.
Entry Mode Strategies for ire in to the Polish Market : A Case Study of ire Möbel AB
Background: In today?s business environment it is important to find new customers. An action that has been widely used is to enter foreignmarkets. Most firms are always seeking to maximize their profits,which can be achieved if an entry into a foreign market is performed.Due the European Union (EU), new economies open theirborders for international trade and foreign investments. In 2004 Poland received membership.
Kriminalvårdens och socialtjänstens arbete och samverkan när barn har en mamma på anstalt. : En kvalitativ studie
Syftet med denna studie har varit att undersöka hur företrädare inom kriminalvården och socialtjänsten arbetar med barn som har en mamma på anstalt samt vad samverkan mellan myndigheterna har för funktion. Vi har valt att intervjua fyra professionella som arbetar inom kriminalvården och fyra professionella som arbetar inom socialtjänsten. Resultatet visar att myndigheternas olika lagstiftningar, utbildningar, kunskap om varandras verksamheter, uppdrag samt olika synsätt på barnperspektivet försvårar samverkan mellan myndigheterna..