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1931 Uppsatser om Telephone advisory services - Sida 44 av 129
Fullständig integration av vara och tjänst: Möjligheter kontra förutsättningar: En fallstudie
För att tillverkande företag ska kunna fortsätta vara konkurrenskraftiga i tider där tillgången på billig arbetskraft ökar, med ökad konkurrens som följd, är det viktigt att nya strategier utvecklas för att säkerställa långsiktig överlevnad. En strategi för detta är att integrera varor och tjänster som tillsammans skapar bättre erbjudanden med ökat kundvärde. Syftet med arbetet är att få kunskap om ett tillverkande företag har de förutsättningar som krävs för ett erbjudande där vara och tjänst är fullständigt integrerade. Studiens forskningssyfte har varit undersökande samt beskrivande med en deduktiv teorianvändning. En kvalitativ forskningsmetod har använts vid studien, där forskningsstrategin utgjorts av en enskild fallstudie.
Marknadsinriktad miljökommunikation på Internet : försäkringsbolaget Folksam
Many companies are presently investing in different types of environmental strategies, and it is varying to what level they channel their resources to environmental efforts. It is also diverging to what extent organizations effort to profile themselves as environmentally conscious. This can be due to difficulties in reaching out to customers and to finding the most efficient method of green marketing communication.
The aim of this study is to analyse how an insurance company more actively can communicate environmental matters foremost in their contact with customers. One can in different mediums daily follow debates and discussions concerning the environment. Many insurance companies have also identified their role in performing green work.
Saving Lives of Mothers and Babies. An Assessment on Nurse-Midwives´ Knowledge in Bangladesh.
Introduction: Two women die every hour due to pregnancy and childbirth relatedcomplications in Bangladesh. It is well known that a strong midwifery profession is the key toachieving safer childbirth and it is the right of every woman to have access to a fully trainedmidwife and to a safe delivery. However this is not the case in Bangladesh. Today, theexisting nurse-midwives are not fully utilized for the midwifery services. The profession ismal-distributed, functioning as multi-purpose service provider and are not recognized as aseparate cadre of midwives.
Carried interest i den svenska riskkapitalbranschen : En studie av den särskilda vinstandelen och dess verkliga innebörd i den svenska inkomstbeskattningen
Riskkapitalbranschen har varit etablerad i Sverige sedan 1980-talet, trots det finns det idag inget regelverk som specifikt reglerar denna verksamhet. Sedan år 2007 har Skatteverket bedrivit djupgående utredningar av bolag verksamma inom riskkapitalbranschen. I utredningarna har fokus legat på en särskild vinstandel som utgår till vissa aktiva aktörer inom denna bransch. Den särskilda vinstandelen benämns carried interest och har skapat stor debatt på riskkapitalområdet. Debatten grundar sig i hur carried interest ska klassificeras och beskattas.
E-förvaltningens roll i främjandet av demokrati. En fallstudie om offentlig förvaltnings relation till demokrati med stöd av IT
Information technology (IT) with its enormous capacity involves more and more in our daily activities and public sector is using IT to make their activities more efficient. The government goal with electronic government (e-government) among other things is increasing the availability and service to the public as well as improving the democratic process. Democracy can be strengthened by involving citizens in public decision making process but this goal has not been achieved yet and the development of e-government has mostly been focused on improving efficiency within administration and electronic services (e-services). Promoting the democratic process has been postponed in the development of e-government because of the lack of political commitment and decision. Digital divide is also preventing public sector to promote democracy with the support of IT.
Björnkram eller björntjänst? Möjligheter för personer med neuropsykiatriska funktionshinder att känna och uttrycka inflytande i insatser med avsikt att bidra till deras delaktighet i samhället.
In Sweden there are laws and recommendations from The National Board of Health and Welfare about the importance of a user's involvement in and possibility of influencing services directed at them. Even with such good intentions the same board reports that it is hard to know if people experience that they do. The purpose of my study was to examine how professionals can use their knowledge to help users increase their sense of influence in services that they use. My focus has been on adults with neuropsychiatric disabilities within the autistic spectra, such as Asperger syndrome, and on the professionals working with them. The specific problem among people with neuropsychiatric disabilities is a lack of social skills.
Fiskevård och delning av fiske vid lantmäteriförrättningar : Studie av FBL 3 kap 8 §
AbstractThis bachelor thesis was performed at the Royal Institute of Technology in Stockholm on behalf of the Land Survey Authority. The thesis is about fish conservation and division of fishing water at official duty. It is the Land Survey Authority that examines division of fisheries, but before a case can be implemented, certain requirements must be achieved such as FBL 3:8, which prevent divisions that are deleterious for fish conservation. The purpose of this thesis is: to obtain a clearer view how FBL 3:8 should be applied in practice, how the application differs between the offices in central Sweden, and how fish care is regulated at both international and national levels.At an international level, in EU the commercial fishery is regulated through the common fisheries policy (CFP). The fisheries policy consists of a reform that will last for 10 years.
DK:s kommunikation, informations- och dokumenthantering med hjälp av Microsofts produkter
Idag leds företag av tre hörnstenar: kommunikation, informations- och dokumenthantering. Dessa begrepp hör ihop och förutspår framtiden för företaget. Detta är även ämnet som denna rapport berör. Rapporten beskriver 10 poängs examensarbete, som utförts som en del i vår utbildning.Kommunikation är alltså en mänsklig handling, något som vi gör och information är det vi utbyter genom att kommunicera med varandra. Information är något som finns överallt idag och berör oss alla på olika sätt och vis.
Ansökan om körkortstillstånd via Internet
Länsstyrelsen i Stockholms län hade en projektidé som gick ut på att det skulle
skapas en Internetbaserad ansökan för körkortstillstånd med behörighet B,
inklusive hälsodeklaration. Även en optiker skulle kunna fylla i ett
synundersökningsformulär via webben. Dessa skulle sedan knytas ihop för
behandling av den Länsstyrelse där den sökande bor. Alla personer som skall
använda tjänsten måste inneha ett personligt medborgarcertifikat som används
för elektronisk signering av ansökan. Optikern behöver ett företagscertifikat
för att identifiera sig.
Vi utvecklade två interaktiva användargränssnitt samt ett gränssnitt där
administratören kunde hantera all data som inkommit.
Smålands museums bibliotek : underlag för en handlingsplan för biblioteksverksamheten grundad på de anställdas informationsbehov
Smålands museum, the museum of Småland, is a museum for the county of Kronoberg, a mission given to the museum by the state and county council. The main fields of the museum are the cultural heritage and the history of culture of the region. The museum of Småland is also the Swedish museum of glass. This Master s thesis focuses on the information requirements of the employees at the museum of Småland. Because of the financial status of the museum, the librarian that worked at the museum had to quit about four years ago.
Strategic environmental management in a service organization : a case study of Swedbank
During the past decade environmental challenges have been intensified and given increased attention. This implies that businesses in all sectors strategically need to manage these challenges. The service sector is often considered as a sector with a low environmental impact if the direct environmental aspects are assessed. Still, it has been argued that the environmental impact that the sector gives rise to can create severe indirect environmental
impacts. The products and services that are produced by this sector have a relatively limited use of physical resources which may make the environmental impact challenging to visualize.
Banks belong to the service sector and it is partly banks that make the development of societies possible.
SharePoint teknologi? en utvärdering av tekniken och dess möjligheter
Microsoft har utvecklat ett verktyg för informationsdelning och samarbete, detta mjukvarupaket är känt under namnet SharePoint teknologin. Vi har i detta examensarbete extraherat delarna av SharePoint teknologin. Vi fann, att paketet innefattar två huvudsakliga mjukvaruapplikationer som namnges SharePoint Services och SharePoint Portal Server 2003; vidare fann vi att SharePoint Service kan användas på egen hand, och att SharePoint Portal Server 2003 bara är en extension. I vår uppsats undersökte vi miljön som krävs för att åstadkomma en framgångsrik installation. Vi beskriver de olika systemarkitekturerna som paketet kan arbeta på och vilka andra mjukvaror som är nödvändiga för att använda SharePoint teknologin fullt ut.
Informationsanskaffningsbeteenden hos oetablerade arkeologer
The purpose of this study is to examine the information seeking behaviour among unestablished archaeologists. Special attention has been directed to the areas of informal communication and the development of personal networks. As a former archaeology student I have been able to apply my previously acquired knowledge when writing this thesis. The empirical study is based on nine interviews with archaeologists each with more than one and less than four years of professional experience. They all have various experience of working as a fieldarchaeologist and five have simultaneously worked as university researchers.
?Vem behöver anledningar när man har heroin?? ? En kvalitativ studie om socialsekreterarens erfarenheter av motivationsarbete med heroinmissbrukare ur ett förändringsperspektiv.
The purpose of this essay was to examine the different aspects of motivational work with active heroin-using clients from a social workers point of view. The further purpose of this essay is to also examine what the advancements and discouraging factors in such a motivational work might be. To attain this purpose we focused on these following questions:What might motivational work with active heroin-using clients look like?According to the social worker, what factors constitutes for a beneficial progress in the engagement of motivational work with active heroin-using clients?According to the social worker, what constitutes for discouraging factors in the engagement of motivational work with active heroin-using clients?We chose to do a qualitative study by conducting separate interviews with six social workers working in a social services agency, all of whom are working with drug-addicted adults. We then analyzed the answers by using an abductive research strategy, testing the collected empirical data against our chosen theoretical perspectives.
Fyra forskares informationsförsörjning och bibliotekets roll i denna process : en fallstudie på AstraZeneca R&D i Lund
Information is essential in order for pharmaceutical companies to be successful. This essay focuses on the information provision of pre-clinical scientists at AstraZeneca R&D Lund, and the role of the company library in this process. In semi-structured interviews, four pre-clinical scientists were asked to describe their information provision regarding what type of information they need, how they find it and what sources of information they use. Four librarians from the company library were also interviewed to give their perspective on the information provision of pre-clinical scientist. The study also aimed at comparing the image of the process as described by the scientists themselves and the librarians.